Topflight Avis 

2 020
•
TrustScore 4.5 sur 5

4,6

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Noté 5 sur 5 étoiles

Communications are very good Your Staff are exemplary Last year in Sorrento our three guides were so professional This year Carmella in Puglia, blew our socks off! Local knowledge; went out of h... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I recently enjoyed a one-week guided holiday with Topflight to the Basque region of Spain.Our local guide and tours were first-class,and the hotel was good.Overall the evening meal was best forgotten.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Easy to manoeuvre around the website and pick what I want. I would recommend between crystal as well sending out First refuses maybe on people that are booking with you for a long time like myself nor... Voir plus

Noté 5 sur 5 étoiles

Have travelled, to Singapore/Bali. Brazil, escorted trips to poland, london, france, lisbon etc etc...as my wife said, never came across a better organised trip than top-flight. Its a credit to on... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Vacances & voyages

Informations provenant de diverses sources externes

We at Topflight are proud to be a fully Irish-owned company and a market leader in providing quality holidays both to summer destinations as well as having an award-winning ski programme. A fully licensed & bonded company and trusted by holidaymakers for over 40 years, you can book with confidence with Topflight.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,6

Tous les avis

(2 020)

325 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Holiday

Very helpful - excellent organisation - great Hotel - very informative and helpful resort managers

15 septembre 2026
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Réponse de Topflight

Thank you for your very kind feedback and 5 star review.

We appreciate you taking the time to send us your kind comments and we do hope to welcome you back in the near future.

Kind regards,

Amy.

Noté 5 sur 5 étoiles

Just returned from 'A taste of Puglia'

Just returned from 'A taste of Puglia'. We met up with a lovely group of people and really enjoyed ourselves.
Our guide Stefano was superb. He is kind, caring and witty and not a bad singer🎶. Most importantly, he shared a huge amount of local knowledge and gave great tips for coffee/lunch breaks.
Stefano is a huge asset to Topflight and deserves great praise for a job well done.👏

19 septembre 2026
Avis spontané
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Réponse de Topflight

Thank you for your kind feedback!

We’re delighted to hear that you had a wonderful holiday with us and that Stefano made such a positive impression. We’ll be sure to pass on your lovely comments and recognition of all his hard work.

We hope to welcome you on another Topflight holiday in the near future.

Kind regards,

Amy

Noté 5 sur 5 étoiles

A Taste of Puglia with Topflight.

Just back from “A Taste of Puglia” with Topflight. It was our first time travelling with Topflight and we were impressed. Got a good overview of Puglia and will certainly go back to see some areas in more detail. Our guide Stefano made the trip. He made sure that everything went to plan. He was with us for the entire time and was great company as well as being very efficient. Very enjoyable trip.

12 septembre 2026
Avis spontané
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Réponse de Topflight

Thank you for your kind feedback.

We are thrilled to see such wonderful comments about your trip and thank you for your lovely words for Stefano, he really is superb!

We do hope to welcome you back on another Topflight holiday in the near future.

Kind regards.

Amy.

Noté 5 sur 5 étoiles

What you see is what you get

What you see is what you get - very helpful - no bull

22 septembre 2026
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Réponse de Topflight

Thank you for your kind feedback!

We hope to welcome you back again in the near future.

Kind regards,

Amy.

Noté 3 sur 5 étoiles

Our 3rd trip with Topfight and the most…

Our 3rd trip with Topfight and the most disappointing. Our rep had a cold so we only seen him on arrival and departure. This meant we didn’t get enough info on area , there was a lot we could have done if we had of known about it. Our guide on 2 trips , Max,was very good . our guide on first day Fred , refused to speak up and made a few dubious remarks about our Muslim brothers. Food in hotel was nice but they charge for tap water which is a bit mean . Zell Am See is lovely and Salzburg is amazing . Surely top flight should have got information to us if their guy was sick ?

14 septembre 2026
Avis spontané
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Réponse de Topflight

Thank you for taking the time to share your feedback following your recent holiday to Zell am See.

We are sorry to hear that, on your third holiday with Topflight, this experience did not live up to your previous trips with us. While unfortunately our Resort Manager was unwell during your stay, we appreciate that alternative arrangements should have been made to ensure you still received the information and local recommendations you would normally expect from our resort team.

We are pleased to hear that you enjoyed your excursions with Max and your time in both Zell am See and Salzburg.

We are also concerned by your comments regarding remarks made by your guide, Fred. This is something we will be raising with our resort team, as we take feedback of this nature seriously.

Thank you again for bringing these points to our attention. Your feedback will be reviewed with our team as we look at where improvements can be made.

Kind regards,

Amy.

Noté 5 sur 5 étoiles

Completely Stress free holiday

Worry and stress free holiday, just turn up at our home airport and everything else was taken care of. Especially No worrying about bag sizes, transfers, planning excursions, safety of the area or anything

14 septembre 2026
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Réponse de Topflight

Thank you for your kind review.

We’re delighted to hear that you had a wonderful trip with us and that you found the whole experience stress-free from start to finish.

We really appreciate you taking the time to share your feedback and hope to welcome you on another Topflight holiday in the future.

Many thanks,

Amy

Noté 5 sur 5 étoiles

After emailing TopFlight

After emailing TopFlight, they got back to me that day, and sorted my error easily. Fabulous service.

21 septembre 2026
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Réponse de Topflight

Thank you for your very kind feedback - our team will be very happy to read this.

Have a lovely day!

Amy.

Noté 5 sur 5 étoiles

Our recent tour ‘Taste of Puglia’ was…

Our recent tour ‘Taste of Puglia’ was an amazing experience.
From the moment we landed until the final farewell dinner, Stefano managed every detail with calm, professional precision. Hotel check-ins took seconds, bus transitions were effortless and what truly set Stefano apart, however, was his warmth and deep knowledge of the region. He gave recommendations for lunch and gelato in the various places we stopped on the day tours. Stefano made us feel very special and was available 24/7 during our tour. An exceptional tour manager

12 septembre 2026
Avis spontané
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Réponse de Topflight

Wow, this is fantastic to read.

We are very lucky to have Stefano as part of the Topflight team and we want to thank you for taking the time to send us such kind feedback about him.

We do hope to welcome you back in the near future.

Kind regards.

Amy.

Noté 5 sur 5 étoiles

Friendly staff and understanding to…

Friendly staff and understanding to changing situations.

21 septembre 2026
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Réponse de Topflight

Thank you very much for your 5 star review, we are very grateful.

We hope to welcome you back in the near future.

Kind regards,

Amy.

Noté 5 sur 5 étoiles

We recently returned from a Guided Tour…

We recently returned from a Guided Tour of Puglia, Italy. Our Tour Guide Stefano was fantastic. He was very knowledgeable and was at hand always to answer any queries and provided us with excellent advice and tips about what to do and where to eat at each location we visited. Stefano well deserves this 5 star rating.

12 septembre 2026
Avis spontané
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Réponse de Topflight

Thank you for your very kind feedback.

We are delighted to hear you had a wonderful trip with us and for such wonderful comments for Stefano, our lovely tour guide. He will be thrilled to see such kind comments and thank you again.

We hope to welcome you back in the near future.

Kind regards,

Amy.

Noté 1 sur 5 étoiles

No support when we were stuck in Milan…

No support when we were stuck in Milan Airport for 10 delay on 8th Sept 2026. Very poor service.

Thank you for your reply.
At 11pm - 9 hours into our delay - we got complicated instructions on how to avail of our € 4 voucher. All the airport shops had closed by 9.30pm. Not much good.

8 septembre 2026
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Réponse de Topflight

Hi Brendan,

Thank you for taking the time to share your feedback.

We’re very sorry to hear how frustrating the lengthy delay at Milan Airport was. Please be assured that our team did everything possible at the time to provide assistance and support while the situation was ongoing.

We appreciate that delays of this nature can be incredibly frustrating and we do hope that everything was resolved for you in the end.

Kind regards,
Amy.

Noté 5 sur 5 étoiles

A taste of Puglia

What a lovely week we had on A taste of Puglia with Topflight.
The weather, the beautiful places we visited and a lovely group of people we shared it with. Our tour guide STEFANO was excellent!! Nothing was too much trouble. He looked after us all so well. So good humoured and kind. Kept us up to date also on the what's app group of meeting times, recommendations for places to eat and where to visit in each town.
And entertained us also. Great singer! Well done Stefano. 👏 👏. No 1 tour guide.
Very friendly staff at the hotel. It was far out of town though. There was a limited courtesy car into Ostuni which you had to be on the ball to get a slot.
I would recommend this trip. Beautiful part of Italy.

12 septembre 2026
Avis spontané
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Réponse de Topflight

This is fantastic to read!

Thank you for your very kind comments and for highlighting Stefano's efforts - he will be delighted to see this.

We appreciate you taking the time to send us such kind feedback and we do hope to welcome you back in the near future.

Kind regards,

Amy.

Noté 5 sur 5 étoiles

A taste of Puglia

We’re just back from Topflight -A taste of Puglia. Great trip, saw so much. One place more beautiful than the last.
Stefano our tour guide was brilliant, gave us great information about everywhere including the best things to see and best places to eat. He was also good fun, not a bad singer either.
The hotel and staff were very good. We had a lovely spacious room on ground floor. Enjoyed swimming pool on our free days.
This was our first but not our last trip like this.

12 septembre 2026
Avis spontané
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Réponse de Topflight

Thank you for your very kind feedback!

We are absolutely delighted to hear everything went so well and that you thoroughly enjoyed your week in Puglia with us. Thank you for highlighting Stefano's efforts - he will be very happy to read this.

Thank you also for your kind comments on the hotel, staff and of course Stefano's singing voice!

We look so forward to welcoming you back in the near future.

Kind regards,

Amy.

Noté 5 sur 5 étoiles

Just back from a wonderful week in…

Just back from a wonderful week in Puglia. Hotel and staff were excellent, tours were interesting and efficiently run and of course the star of the show was our tour guide Stefano. What a man,- a superb communicator, engaging, funny, knowledgeable, hardworking, great attention to detail and ever present though-out the week. Top marks all round.

18 septembre 2026
Avis spontané
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Réponse de Topflight

Thank you for your very kind feedback.

We are very happy to hear you had a wonderful week with us down in Puglia and thank you for such incredible comments for Stefano, our lovely guide.

We appreciate you taking the time to send us your comments and we do hope to welcome you back in the near future.

Kind regards,

Amy.

Noté 5 sur 5 étoiles

Still smiling!

Still smiling having returned from A Taste of Puglia. Fantastic trip with amazing weather, fantastic hotel, and an unbeatable group of people. 5 stars go to STEFANO, our exceptional group leader whose knowledge and good humour ensured the group felt more like family by the end of the trip! It was the first of many Topflite trips for me,
Ber O Neill

12 septembre 2026
Avis spontané
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Réponse de Topflight

Thank you for your kind feedback.

We are thrilled to hear you are 'Still smiling'!
This really does make us very happy indeed.

Thank you for your very kind comments for Stefano, the hotel and of course the lovely group.

We hope to welcome you back again in the near future.

Kind regards,

Amy.

Noté 5 sur 5 étoiles

Stefano was simply the best

Stefano was simply the best. He was more than just a guide, he quickly become part of the group, always looking to make sure everyone was happy. We had an accomodation issue and he went the extra mile and putting himself out to ensure we got sorted. All of the day trips were really good, Stefano made sure of that. Certainly recommend Topflight. A memorable trip.

19 septembre 2026
Avis spontané
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Réponse de Topflight

Thank you for your lovely comments.

We are delighted to hear you had a wonderful holiday with us down in Puglia and thank you for taking the time to send us such kind comments - we really do appreciate this.

We look forward to welcoming you back in the future.

Kind regards,

Amy.

Noté 5 sur 5 étoiles

The Only Way to See Puglia - with Stefano!

I am just back from the Taste of Puglia tour with Topflight and it was excellent. We had a great itinerary visiting five or six special places in the south of Puglia. We stayed in a very comfortable hotel and enjoyed very good food both in the hotel and all the other places we visited during the week. The week was made extra special by us having a fantastic tour guide – Stefano who was super professional, always very well-organised, attentive, kind and generous. Most importantly, he was great fun and entertained us on a number of occasions with his excellent singing. What a man!

12 septembre 2026
Avis spontané
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Réponse de Topflight

Wow, this is wonderful to hear!

Thank you so much for your very kind feedback and for such lovely comments about Stefano. We really are very lucky to have him as part of the Topflight team.

We’re very grateful to you for taking the time to share your experience with us and we do hope to have the pleasure of welcoming you back again in the near future.

Kind regards,

Amy

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