Communications are very good Your Staff are exemplary Last year in Sorrento our three guides were so professional This year Carmella in Puglia, blew our socks off! Local knowledge; went out of h... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I recently enjoyed a one-week guided holiday with Topflight to the Basque region of Spain.Our local guide and tours were first-class,and the hotel was good.Overall the evening meal was best forgotten.... Voir plus
L'entreprise a répondu
Easy to manoeuvre around the website and pick what I want. I would recommend between crystal as well sending out First refuses maybe on people that are booking with you for a long time like myself nor... Voir plus
Have travelled, to Singapore/Bali. Brazil, escorted trips to poland, london, france, lisbon etc etc...as my wife said, never came across a better organised trip than top-flight. Its a credit to on... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
We at Topflight are proud to be a fully Irish-owned company and a market leader in providing quality holidays both to summer destinations as well as having an award-winning ski programme. A fully licensed & bonded company and trusted by holidaymakers for over 40 years, you can book with confidence with Topflight.
Coordonnées de contact
Irlande
- www.topflight.ie
4,6
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Enjoyed all tours throughout the trip
Enjoyed all tours throughout the trip. The guide was very informative without being overwhelming
29 septembre 2026
Réponse de Topflight
Thank you for your kind feedback.
We are delighted to hear you enjoyed the tours and the guide - we do hope to see you again on another Topflight holiday in the near future.
Kind regards,
Amy.
Daniel was very professional and calm
Well done Topflight a most enjoyable holiday to Northern Spain.
20 septembre 2026
Réponse de Topflight
Thank you for your very kind comment.
Daniel will be thrilled to hear this and thank you for taking the time to send us your review.
We do hope to welcome you back again in the near future.
Kind regards,
Amy.
They delivered to expectations.
28 septembre 2026
Réponse de Topflight
Thank you for your kind review and for taking the time to send us your comments.
We hope to welcome you back in the future.
Kind regards,
Amy.
I have already taken part in a survey…
I have already taken part in a survey from Topflight. It was an excellent trip. My replies to questions posed reflect that view.
28 septembre 2026
Réponse de Topflight
Thank you for your kind review and for completing the survey sent.
We hope to welcome you back in the near future.
Kind regards,
Amy.
Flights and transfers very good
Flights and transfers good, accommodation very good and tours wonderful. Catered for my dietary needs without fuss. Outstanding holiday touring the Italian Dolomites.
27 septembre 2026
Réponse de Topflight
Thank you for your kind feedback.
We are thrilled to hear you hd a wonderful holiday with us to the Dolomites and that all your dietary needs were catered for.
We hope to welcome you back in the near future.
Kind regards,
Amy.
Everything worked so well
Everything worked so well. Lorna and Wendy were excellent.
20 septembre 2026
Réponse de Topflight
Thank you for your kind feedback.
Lorna and Wendy will be delighted, thank you for taking the time to send us such lovely comments.
We hope to welcome you back in the near future.
Kind regards,
Amy.
Excellent experience with Topflight
Hi All
1st time I used this company and I can honestly say it was a very smooth and positive result. From the booking which was very simple to the communication etc I had no problems.
Used to book a week away in Zell Am See Austria with tours and half board. Upon touch down we were meet by topflight Rep Simon with coach to take us to hotel again no problems. Hotel was excellent and spotless. Staff very friendly and service excellent.The food was outstanding and the tours were very enjoyable indeed big shout out to Alister and Simon for the excellent job they done. What more could you ask for.Thank you
I would recommend Topflight for holidays or tours and I will certainly use them again in the near future myself.
6 septembre 2026
Réponse de Topflight
This is fantastic to hear, Jim!
We’re delighted that you had such a wonderful holiday with us in Zell am See. Thank you for taking the time to share your experience and such lovely feedback - we really do appreciate it.
We hope to have the pleasure of welcoming you on another Topflight holiday in the near future.
Kind regards,
Amy.
We spent a fabulous week at the Kristal…
We spent a fabulous week at the Kristal Palace Hotel in Rive del Garda. I would highly recommend this hotel for location, comfort and service. The quality of food served was top notch. We also took 2 excursions; one around the lake and one to Verona. Alex, our guide was exceptional, very knowledgeable and extremely entertaining. I would also like to mention Malcolm from Topflight who is brilliant at his job.
We look forward to our return.
Peter &Frances.
27 septembre 2026
Réponse de Topflight
Thank you for your wonderful review!
We are delighted to hear you had a lovely stay at the Kristal Palace in Riva, it really is a special place.
Thank you also, for your kind words for Alex and Malcolm, they will appreciate this greatly.
We look forward to welcoming you back in the near future.
Kind regards,
Amy.
I bought a AC Compressor for my…
I bought a AC Compressor for my 2000corvette and when it was delivered I found one the seal was hammered between the clutch plate and the pulley I reached out to topflight as soon as I notice the problem after two or three days I called again and was finally informed to return the Compressor, it's been 5 working days afther I last talk to any one and 4 working days since the Compressor was received by topflight and no response on my refund.
17 septembre 2026
Avis spontané
Réponse de Topflight
Dear Kenny,
Thank you for getting in touch. Unfortunately, it appears this review has been left for the wrong company.
Topflight is an Irish-owned travel company specialising in holidays, and we do not provide or sell compressors or related products. You seem to have included the wrong 'Top flight'.
We would really appreciate it if you could remove the review and redirect your feedback to the intended company.
Many thanks for your understanding.
Kind regards,
Amy.
Too much time on the bus
Too much time on the bus. One day trip over 6 hours on bus, just 4 hours off the bus. Monte Carlo One hour off the bus, not enough time. Evening meals at the hotel disaster. Four small courses, mostly salads, had to eat away from the Pietra Hotel
16 septembre 2026
Réponse de Topflight
Thank you for taking the time to share your feedback with us.
We’re sorry to hear that some aspects of the trip didn’t meet your expectations. We completely understand your comments regarding the amount of time spent travelling by coach and, in particular, that you would have appreciated more time to explore Monte Carlo.
We’re also disappointed to hear that the evening meals at the hotel weren’t to your liking. Your comments regarding both the itinerary and dining experience are very valuable to us and will be shared with our team as we continually review and improve our holidays.
We do hope that, despite these aspects, there were parts of your trip that you enjoyed and we appreciate you taking the time to let us know about your experience.
Kind regards,
Amy.
Excellent experience
Trip was so well organised. The quality of tour leader, bus driver, tour guides, hotel and hotel staff were all excellent. I would highly recommend this tour (Dolomites) and I would certainly book another trip with Topflight in the future.
27 septembre 2026
Réponse de Topflight
Thank you Sharon for your kind feedback.
It is fantastic to hear you had an excellent experience with us, down in the beautiful Dolomites.
We look forward to welcoming you back again in the near future.
Kind regards.
Amy.
From the moment we arrived in Italy
From the moment we arrived in Italy, and met our Rep Stefano, it felt that you were in safe hands.. he was so informative and approachable.. the Puglia trip … ‘a taste of Puglia’ the escorted tour more than met any expectations we may have had, the hotel, locations and activities were excellent.
21 septembre 2026
Réponse de Topflight
Thank you for such lovely feedback.
It’s wonderful to hear that you felt in safe hands from the moment you arrived in Italy. That’s exactly the experience we want for our guests, and we’re delighted that Stefano made you feel so welcome and well looked after throughout your time in Puglia.
We’re also thrilled to hear that A Taste of Puglia exceeded your expectations and that you enjoyed the hotel, locations and experiences along the way.
Thank you again for taking the time to share your kind words. We’ll be sure to pass your comments on to Stefano and we hope to welcome you on another Topflight holiday in the future.
Kind regards,
Amy.
Réponse de Topflight
Thank you for your kind feedback and 5 star review.
We really do appreciate you taking the time to send us such valuable comments and we hope to welcome you back in the near future.
Kind regards,
Amy.
Everything organised superbly
Everything organised superbly - from the greetings person at Dublin airport to all the company agents in Lake Garda. Neos airlines excellent.
Two of the three day trips excellent...the Brescia/Bergamo trip good, the tour guides very professional/informative but far too much information given and a bit too long - more free time in Bergamo suggested.
Plusses and minuses with Hotel Oliveto.... location just outside town suited us, breakfast excellent, rooftop infinity pool area superb but rooms not 'guest friendly' - layout poor, too many niggly issues with toilet/shower/fridge etc. No draught beer in hotel!!
Overall, would certainly recommend!
20 septembre 2026
Réponse de Topflight
Thank you for taking the time to share your feedback with us.
Firstly, we’re delighted to hear that you found everything so well organised and enjoyed your flights with NEOS. Thank you also for your kind words about our team at Dublin Airport and our team in Lake Garda, we’ll be sure to pass them on.
We really appreciate your comments regarding the Brescia tour and understand that you felt the day was a little too long. We’ve also taken note of your feedback about having more free time in Bergamo to explore at your own pace.
It’s great to hear that you were happy with the hotel’s location and enjoyed the breakfast and rooftop infinity pool. We’re sorry, however, to hear about the issues you experienced with your room. We’ll make sure this feedback is shared with our team on the ground and with the hotel for their attention.
Thank you again for your valuable feedback. We hope to have the pleasure of welcoming you on another Topflight holiday in the near future.
Kind regards,
Amy.
We had a wonderful experience…
We had a wonderful experience travelling to Austria with Top Flight on September 13th 2026. From the smooth arrangements to the excellent service throughout the journey, everything was handled with great care and professionalism. We truly enjoyed our trip and would like to thank the Top Flight team for making our travel experience so enjoyable.
13 septembre 2026
Réponse de Topflight
Thank you for your kind feedback.
We’re delighted to hear that everything went so well on your trip to Austria and that you had such an enjoyable experience with us.
Thank you for taking the time to share your feedback, and we hope to welcome you on another Topflight holiday in the near future.
Kind regards,
Amy.
Puglia so majestic
What an amazing experience from start to finish.We were met at the airport by our tour guide Stefano and from there we’re treated like royalty for the week.Amazing tours all inclusive in the price.We were taken by bus tow all our tour days and it took all the stress out of it.Top notch service and hospitality
20 septembre 2026
Réponse de Topflight
Wow, thank you Dolores for such wonderful feedback!
We are delighted to hear you had a great experience with us from start to finish and thank you for taking the time to send us such valuable feedback.
We do hope to welcome you back again in the near future.
Kind regards.
Amy.
Great guide ,great holiday
Great guide , Daniel.
Great tours
good hotel
good documentation
20 septembre 2026
Réponse de Topflight
Thank you for your very kind feedback!
We’re delighted to hear that everything went so well and really appreciate your lovely comments about Daniel, your guide. We’ll be sure to pass them on to him.
Thank you for taking the time to share your experience with us, and we hope to welcome you on another Topflight holiday in the near future.
Kind regards,
Amy.
Just back from a Taste of Puglia and…
Just back from a Taste of Puglia and can honestly say I thoroughly enjoyed the trip. Met a lovely group of people. Hotel was lovely, staff were wonderful. The food was delicious and the weather was just perfect. But the highlight was Stefano, our tour guide. He was knowledgeable, friendly and always had smile on his face. 5 stars is not enough for Stefano.
20 septembre 2026
Réponse de Topflight
Wow, thank you, Geraldine!
It’s wonderful to hear such lovely comments about your trip with us to Puglia. Thank you for taking the time to share your experience - we really do appreciate it.
It’s also fantastic to hear that Stefano was such a highlight of the trip. He’ll be delighted to hear your kind words, and we’ll be sure to pass them on to him.
We’re so pleased you had such an enjoyable time in Puglia and we hope to have the pleasure of welcoming you on another Topflight holiday in the future.
Kind regards,
Amy
No delays
No delays . All went like clockwork. Rep. Malcolm very helpful and courteous.
13 septembre 2026
Réponse de Topflight
Thank you for your very kind review!
We hope to see you again in the near future.
Kind regards.
Amy.
We had travelled with you to Mayrhofen…
We had travelled with you to Mayrhofen two years ago. We missed having Sue there to welcome us, but Simon went above and beyond to make sure we got the very best of care. We also knew that the welcome and care that awaited us at the Hotel Strass is second to none. We had a great holiday. We missed not been able to visit the Krimmel waterfall, but made up for it visiting the places we enjoyed last time.
14 septembre 2026
Réponse de Topflight
Thank you for your lovely review and for choosing to travel with us again.
We’re delighted to hear that you had another great holiday in Mayrhofen and that Simon took such good care of you throughout your stay. It’s also wonderful to hear that the team at Hotel Strass made you feel so welcome once again.
While it’s a pity you didn’t get to visit Krimml Waterfalls this time, we’re glad you still had the chance to revisit some of your favourite places from your last trip.
We really appreciate your kind feedback and hope to welcome you back on another Topflight holiday in the future.
Kind regards,
Amy.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.