From online order, delivery and self installation, Tough Decking were superb. I had my order in 2025 and I’m just doing a review now. The quality is excellent, we built a covered pergola in the g... Voir plus
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First class all the way from fast delivery of samples fantastic advice from Graham. And delivery within days the decking is first class quality 👌 .definitely recommend buying from tough deckin... Voir plus
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This is the second time we have used Tough Decking. All of the team in Paignton are superb, always a warm welcome, expert advice and high degree of professionalism, guiding us through an excellent cho... Voir plus
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After receiving order and seeing first hand the great quality of the decking boards we decided to make our deck larger so ordered another pack. It is going to look fab when husband has got it finished... Voir plus
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À propos de l'entreprise
À propos de Tough Decking Composite Decking
Écrit par l'entreprise
Tough Decking — Premium Composite Decking That Lasts
Beautiful, Hard-Wearing Decking With Zero Compromise
Tough Decking offers a wide range of composite (WPC) deck boards with options for hidden fixing clips.
We are also home to the unique step nosing board — engineered to look great year after year without the fading, rotting or warping you get from cheap softwood.
Our products are low-maintenance, naturally water-resistant, and designed with an anti-slip finish for safer outdoor living whatever the weather.
Why Homeowners and Installers Choose Tough Decking
- Durability you can rely on: composite boards that resist rot, splitting and fading.
- Safer underfoot: anti-slip surfaces give confidence for families, pets and busy outdoor spaces.
- Stylish, consistent finish: contemporary colour options and a premium look without the upkeep of hardwood.
- Complete system: decking boards plus matching composite accessories for a tidy, professional finish.
- Nationwide delivery: all products held in stock with fast delivery across the UK so your project can start sooner.
Buy Online — Simple, Fast, and Dependable
Skip the headaches of ongoing maintenance and endless refinishing.
Purchase Tough Decking online and enjoy a long-lasting, attractive deck that stays looking like new with minimal effort.
Whether you're a DIYer, landscaper or professional installer, our friendly team at Tough Decking is ready to assist with your decking project.
Nationwide delivery across the UK — fast, tracked shipping available.
Tough Decking — Composite Decking Delivered Fast
In Stock & Delivered Nationwide
All Tough Decking products are held in stock and shipped quickly across the UK — usually delivered within just 3 working days.
Why Choose Tough Decking?
- Fast delivery: get your decking in as little as 3 working days.
- Always in stock: no long waits or back orders — order today, we dispatch right away.
- Premium quality: composite decking that will never fade, rot, or warp.
- Complete system: boards, step nosing, and accessories all ready to ship.
Order online with confidence — Tough Decking has the UK’s fastest turnaround on composite decking, with every product ready to leave our warehouse when you need it.
If you are local, please visit us at Unit 8 Trojan Industrial Estate, Paignton, Devon, TQ4 7EP
Coordonnées de contact
Unit 8 Trojan Industrial Estate,, TQ2 7NY, Paignton, Royaume-Uni
- 01803 313211
- sales@toughdecking.co.uk
- www.toughdecking.co.uk
4,9
Excellent
251 avis
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Excellent company to deal with
Excellent company to deal with. very friendly and helpful staff and a great product. I would recommend every time
17 septembre 2021
Avis spontané
I requested a sample and it arrived…
I requested a sample and it arrived within a couple of days. the quality looks excellent and the range covers all needs as far as I'm concerned.
16 septembre 2021
Excellent quality and fantastic price
Excellent quality and fantastic price. Delivery was smooth and on time
10 août 2021
Decking arrived yesterday
Decking arrived yesterday. Very pleased.
From quotation to delivery very professional company.
29 juillet 2021
Excellent service ..
Excellent service ..had an issue with delivery date. Great communication and matter resolved. Top quality product. Would not hesitate to deal with this company in the future.
27 juillet 2021
Better than I imagined
Decking arrived on time, speedy delivery! Excellent customer service. And my decking looks amazing ! Really pleased! Thank you so much!
23 juillet 2021
Avis spontané
Delivery didn't arrive on due date
Delivery didn't arrive on due date. All arrangements i had made for getting it onto premises went out the window. Also had to cancel workmen. I should have stuck to a local firm. I did find the staff at toughdecking very helpful and appreciate that the fault lies with the delivery firm , but maybe they should be looking elsewhere. I would recommend that anyone ordering decking review delivery terms and conditions first. It appears that i have no comeback if they don't deliver on time, but, if I cannot accept delivery on that date....i pay another delivery charge!!!!
22 juillet 2021
Réponse de Tough Decking Composite Decking
Hi Margeretta,
Thank you for your recent purchase and sincere apologies for this delay. This is not a scenario we encounter often, but the forwarding depot, local to us, had mistakenly routed your order causing this delay.
We rely heavily on the couriers keeping us informed of any delays or problems and contacted straight away when we were made aware of this issue. Unfortunately, in order to get your decking delivered quicker to you a 3rd party courier was used, which has regrettably gone wrong as mentioned already. I understand that you feel we have let you down at this present time.
I can also appreciate this has caused an inconvenience not only to you, but to your workmen that were receiving this order. That is why we have tried everything in our power to get this resolved as quickly as we could for you.
As the following day was not convenient for you in terms of delivery, we had no option but to schedule this order for delivery the following working day (Monday 26/7/21) and upgraded to an AM delivery as discussed. I think there seems to be a bit of confusion with delivery charges. Because the courier has failed to deliver on time to you, we would never ask for another delivery charge from you. This would still be the case, even if a further attempt was made and you were not at the property as an example. We are a fair and reputable company and would never look to profitise from a problem, with our delivery costs set at what is charged to us only.
I am confident, once you have received your decking, your feelings towards Tough Decking will change. The quality of our composite decking is what sets us apart from our competitors. We are always here to help and will be more than happy to advise your installers all the way through this project.
Please feel free to contact myself any time and once again, please accept my sincere apologies for this inconvenience.
Kind Regards
Graham Milne
Tough Decking
The product looks good but damaged
The product looks good but after it being delivered to the wrong address (luckily only a few doors down) I unpacked the decking only to find 75% of the lengths we’re damaged, I’m waiting for the replacements to be delivered today, hopefully they’ll be undismayed?
15 juillet 2021
Réponse de Tough Decking Composite Decking
Good Afternoon Darren,
Thank you for your order and sincere apologies for the issues you have had with your order. We embrace any feedback, positive or negative and will always do our upmost to resolve any issues or concerns our customers may have. As a company we pride ourselves, more than anything, on our customer service and our support, especially when things go wrong.
Unfortunately, what your review fails to acknowledge, is that initially the wrong address was provided by yourself, upon checkout on our online portal. This meant this was delivered to your neighbour at 204, not your address at 240. Your order was delivered unsigned for, which is how most couriers are delivering in these times we are still in, due to Covid 19 and maintaining distance.
Luckily we were contacted by your neighbour Daniel the following morning. We then immediately contacted yourself, to inform you of what had happened. We prioritised your issue that morning, acting as a go between with you and your neighbour, to ensure your parcel was received safely.
I can only sincerely apologise for how the goods were received. We invest lots of our time packaging smaller orders that go with the standard courier. Unfortunately, the simple fact is that due to the size and weight of the package, if it is dropped or mishandled in transit, the products are at risk of being damaged, which regrettably was the case with your delivery.
We appreciate that deliveries can go wrong, with a strong emphasis on the couriers taking care when delivering to our customers. If they don't on the very rare occasion, as we have done in your case, we will replace any items that are damaged as soon as we possibly can, no questions asked.
Looking at tracking, your replacement boards and nosing were delivered and signed for the following day. We are sorry if you feel this reflects a 2 star service, but appreciate that the courier has let us down on this occasion.
Happy to help with any questions or queries you may have.
Kind Regards
Graham Milne
Tough Decking
Very pleased with the decking indeed
Very pleased with the decking indeed. Ordering very easy to do and made use of the design check service offered. Delivery when scheduled and very well packed although one board slightly damaged on end. 6mm gaps can become 6.5/7 when laying boards so allow enough margin for error. Could do with some new clips that hold down the boards when laid in different directions. Would highly recommend and look great
13 juillet 2021
Quality product fast delivery well…
Quality product fast delivery well packaged great price would definitely recommend
Many thanks Steve
12 juillet 2021
Easy to fit fast delivery.
Many thanks for all the advice on how to fit your composite decking. I was slightly concerned about how easy it would be to cut, fit and work with composite decking as there seem to be multiple different types and fixing systems but found your product to be very simple and easy to work with. I have not laid any other types of composite decking so can not compare but as a first-timer, I had no problems, and the help provided by Ian over the phone was much appreciated.
30 juin 2021
Avis spontané
Requested a sample pack on Tuesday…
Requested a sample pack on Tuesday evening and was delivered Thursday morning
Looks good
Looking forwards to our new decking being laid next week
17 juin 2021
Super fast service very friendly.
Super fast service very friendly.
Decking came well packed no damage.
Will be using for future projects.
Very happy.
31 mai 2021
Requested sample pack
Requested sample pack. Simple process. Very efficient. Samples arrived within three days.
25 mai 2021
Easy to order for a great price
Easy to order , great price and collection was without a hitch.
22 mai 2021
Great Service
Third order and at all times a courteous transaction from ordering through to delivery. I reccomend both the Tough Decking product and their staff.
3 mai 2021
Humming and ahhing about 5 stars
Humming and ahhing about 5 stars, would like to give 4.5......
The product is really forgiving, it can bend a little unlike wood but no one tells you that it kills blades pretty quickly!
Easy to use though and looks great - Seagulls love it so Ive had to wash it 4 times already.......
Contact with tough decking has been great but use the phone for service not the web
By the way, the trim is pretty sharp if not handled carefully.........
All in all, great and would use again
2 mai 2021
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