As soon as the driver saw my wife he immediately said you can't handle this I'll put it by here front door my daughter turned up at the same time and she helped him with the lighter items . We appreci... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Called the shop to order some inserts for my towing mirrors which I’d previously bought, they didn’t stay tight on my car. Lady was very efficient and order arrived next day. Sadly I then found that t... Voir plus
L'entreprise a répondu
Whilst on holiday in Cornwall our air awning literally exploded and was damaged beyond repair. Our friends on the site had bought an awning from you 4 days earlier and it was excellent so we went onli... Voir plus
L'entreprise a répondu
Towbar was fine. Installation instructions were fine. After asking AI, decided to use the relay to connect the tow bar electrics. Since VW use PWM on the side lights, I'm not sure that connecting th... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Towsure - Everything for the great outdoors with cheap prices on camping, tents, trailers and trailer parts, caravanning and motorhome equipment and accessories. Manufacturers and distributors of quality EC Approved towbars
Coordonnées de contact
151-183 Holme Lane, Hillsborough, S6 4JR, SHEFFIELD, Royaume-Uni
- 0114 2503000
- sales@towsure.com
- www.towsure.com
4,6
Excellent
8 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 87 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The company did not complete the order
The company did not complete the order, they could not supply all of the items in the order despite advertising them as in stock. In fairness they dive give us a refund for the parts they could not supply, and we then went to an alternative supplier who sent them without difficulty. My mistake, should have gone to them in the first place.
21 mai 2026
Réponse de Towsure Products Ltd
Good morning,
Thank you for your review and we apologise that part of your order was unavailable. I can see the refund was processed with our sincere apologies for any inconvenience caused.
Towsure
Very highly recommended as the original…
Very highly recommended as the original fitter for our towbar unfortunately was involved in a fatal road accident they were very professional and still got someone out to fit their towbar kit , me and Tracy would like to send our condolences to the family and friends of their lost colleague
27 mai 2026
Avis spontané
Réponse de Towsure Products Ltd
Good morning,
Thank you for your review and understanding, we appreciate your custom!
Towsure
Réponse de Towsure Products Ltd
Good morning,
Thank you for your review, great to hear that you are happy with our delivery service.
Thank you for your custom!
Towsure
First off there's no instructions so…
First off there's no instructions so for anyone who's never used an awning before they could spend a lot of time trying to figure it out, secondly the first peg retainer came away from the awning as it wasn't sewn on properly and for the price I would have thought it would have a built-in ground sheet
28 avril 2026
Réponse de Towsure Products Ltd
Good morning.
Thank you for your review, should you require product aftersales support please reach out to our customer service team.
Kind regards,
Towsure
Delivery quick on time product is what…
Delivery quick on time product is what was ordered brill thanks
27 avril 2026
Réponse de Towsure Products Ltd
Good morning,
Thank you for your review, we appreciate your custom!
Towsure
Réponse de Towsure Products Ltd
Good morning,
Great to hear that you are happy with our pricing!
Thank you for your custom.
Towsure
Seamless experience
Seamless experience. From initial call I was advised well of what would suit my L200 truck best. They even collected and delivered it back to my home which was very convenient for me. Highly recommended.
28 avril 2026
Réponse de Towsure Products Ltd
Good morning,
We are delighted to hear that you are happy with our service.
Thank you for your custom!
Towsure
Réponse de Towsure Products Ltd
Good morning,
Thank you for your review, great to hear that you are happy with your product!
Thank you for your custom.
Towsure
First class superfast delivery
27 avril 2026
Réponse de Towsure Products Ltd
Good morning,
Thank you for your review, we very much appreciate your custom!
Towsure
Communications were brilliant…
Communications were brilliant especially with Amber who found the lost parcel and ensured it was sent that day.
27 avril 2026
Réponse de Towsure Products Ltd
Good morning,
Thank you for your review, great to hear that we could support you with the delivery issue!
Thank you for your custom.
Towsure
Réponse de Towsure Products Ltd
Good morning,
Thank you for your review, we appreciate your custom!
Towsure
Professional and helpful
Professional, friendly and knowledgeable. Very pleased with self levelling and air suspension. Would definitely recommend.
24 avril 2026
Réponse de Towsure Products Ltd
Good morning,
Thank you for your review, we are delighted to hear that you are happy with our products.
Kind regards,
Towsure
Nice colourful melamine set of mugs…
Nice colourful melamine set of plastic mugs to replace a set bought from JL and suffering from lots of use over 10 years. Will be very useful on picnics this and future summers. Thank you for the reasonable price and effortless delivery.
24 avril 2026
Réponse de Towsure Products Ltd
Good morning,
Thank you for your review, we appreciate your custom!
Towsure
Réponse de Towsure Products Ltd
Good morning,
Thank you for your review, we appreciate your custom!
Towsure
I ordered an incorrect part
I ordered an incorrect part so had to return and reorder - this was very straightforward and easy.
22 avril 2026
Réponse de Towsure Products Ltd
Good morning,
Thank you for your review, nice to hear that we could assist with your return.
Thank you for your custom!
Towsure
Super and fast service.Well pleased as…
Super and fast service.Well pleased as usual 🥳 thanks 2 all
27 avril 2026
Réponse de Towsure Products Ltd
Good morning,
Lovely to hear that you are happy with our service.
Thank you for your custom!
Towsure
Wide range of products at fair prices
We bought Towsure Rock Steady towing mirrors recently. They are (as the name suggests), "Rock Steady" when fitted to our Freelander 2 door mirrors !! Only one small issue, possibly of my own making as this happened on the first use, when one of the clamp/buckles at the bottom of the door mirror became loose, and was lost, leaving the strap blowing about in the wind ! Customer services are readily replacing the part for us. Also, other items we have bought have been good quality, and fairly priced. Helpful staff, and prompt delivery too !
21 avril 2026
Réponse de Towsure Products Ltd
Good morning,
Thank you for your review, it is nice to hear we could support you with a product issue and apologies for any inconvenience caused.
Thank you for your custom.
Towsure
Réponse de Towsure Products Ltd
Good morning,
Thank you for your review, we appreciate your custom!
Towsure
I’ve had many caravan items from…
I’ve had many caravan items from towsure & have always been satisfied with the quality & service
28 avril 2026
Réponse de Towsure Products Ltd
Good morning,
Thank you for your review, we appreciate your past and present custom!
Best wishes,
Towsure
Réponse de Towsure Products Ltd
Good morning,
We are delighted to hear that you are happy with our service.
Thank you for your custom!
Towsure
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