Timsbury Preservation Services Ltd Avis 16

TrustScore 4.5 sur 5

4,5

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À propos de l'entreprise

  1. Société de construction
  2. Service de restauration de bâtiments
  3. Entreprise d'étanchéité

Écrit par l'entreprise

Timsbury Preservation Services is a long-established, family-run damp proofing company with over 40 years of industry experience, delivering reliable, high-quality solutions you can trust. We are committed to providing a professional, honest, and straightforward service, ensuring every customer receives a first-class experience from the initial survey right through to completion, with minimal disruption to your home or routine. We specialise in all aspects of damp proofing, including rising damp and penetrating damp, using proven methods and materials to achieve long-lasting results. In addition, we offer expert timber treatment services, tackling issues such as woodworm, dry rot, and wet rot to protect the structural integrity of your property. Our knowledgeable and skilled team takes great care in every project, working efficiently, cleanly, and with attention to detail. We understand how important your home is, which is why we focus on clear communication, transparency, and dependable workmanship at every stage. For your complete peace of mind, all damp proofing and timber treatment work is backed by a comprehensive company warranty, which is fully transferable should you sell your property in the future. As an added layer of reassurance, we also provide a complimentary insurance-backed guarantee through QANW (subject to terms and conditions), one of the UK’s leading providers of such cover. This ensures your investment is protected long after the work has been completed.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

16 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 5 sur 5 étoiles

A great job

The team did a brilliant job, on time and to spec. Great communication throughout – would definitely recommend!

8 avril 2026
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Réponse : Timsbury Preservation Services Ltd

Hi Tom.

Thank you so much for your 5-star review—we really appreciate you taking the time to share your experience.

It’s great to hear that you’re happy with the damp proofing work carried out in your home. Our team always aims to deliver a high standard of workmanship along with clear communication throughout the process, so your feedback means a lot to us.

If you ever have any questions or need further assistance in the future, please don’t hesitate to get in touch.

Thanks again for choosing us!

Kind regards,

Noté 5 sur 5 étoiles

Timsbury Preservation Service - excellent service and results

When Paul came to do the survey I was impressed by his extensive knowledge and how clearly he explained what was needed to resolve the damp issues at my home. The team who came to undertake the work were excellent and left everything clean and tidy. The plasterer, Dave, was especially talented and we have a lovely smooth finish to the walls now. The whole job was efficiently and quickly handled. Unusually, Timsbury Preservation Service take off the cost of the damp survey if you then proceed to use them for the work. The invoice was accurate and showed the deduction for the damp survey clearly.

9 mars 2026
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Réponse : Timsbury Preservation Services Ltd

Hi SallyA.

Thank you so much for your kind 5-star review! We’re really pleased to hear that you’re happy with the damp proofing work carried out in your home.

Our team takes great pride in delivering high-quality workmanship and making sure everything is completed to the highest standard, so it’s fantastic to know we met your expectations.

If you ever have any questions or need further assistance in the future, please don’t hesitate to get in touch—we’re always happy to help.

Thanks again for choosing us!

Kind regards,

Noté 5 sur 5 étoiles

Hugely knowledgable and you can trust them to do the job right

Hugely knowledgable, great communication from survey to undertaking and completing the works on my cottage. I will definately use their services again.

30 janvier 2026
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Réponse : Timsbury Preservation Services Ltd

Hi Mandy . Thank you for taking the time to leave us a review. It's great to know we are getting it right.

Noté 5 sur 5 étoiles

Practical prompt good service

Practical prompt service . They don’t try to ‘ extend’ the necessary work brief.
Professionally carried out , and tidy!
Thank you
N

12 mars 2026
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Réponse : Timsbury Preservation Services Ltd

Hi Nicola. Thank you for taking the time to leave us a review. It's great to know we are getting it right.

Noté 5 sur 5 étoiles

All good!

All good. Paul did a thorough investigation with recommendations for things we need to arrange that are outside their scope and gave a prompt written survey on the works for them to carry out. Sam and John did a splendid job. Dave’s plastering was exceptional and all were quiet, tidy, quick and respectful of our home. Estimated cost came in as anticipated and the job was completed within the expected timeframe.

28 janvier 2026
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Réponse : Timsbury Preservation Services Ltd

Hi Susan. Thank you for taking the time to leave us a review. It's great to know we are getting it right.

Noté 5 sur 5 étoiles

Wall tanking and re-plastering

Recently had some below ground walls tanked at our small retail property. The guys did a fantastic job in what were less than ideal conditions.
They were very clean (as clean as it's possible to be with what is basically a very dirty job), and carried out the work exactly to how I wanted it done with no issues whatsoever.
I'd have no hesitation to use them again. If you need any kind of work doing to your property, these are the guys to contact.

1 décembre 2025
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Réponse : Timsbury Preservation Services Ltd

Hi Clive. Thank you for taking the time to leave us a review. It's great to know we are getting it right.

Noté 5 sur 5 étoiles

Fantastic, efficient team

Fantastic team; very helpful and efficient

10 novembre 2025
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Réponse : Timsbury Preservation Services Ltd

Hi Mary. Thank you for taking the time to leave us a review. It's great to know we are getting it right.

Noté 5 sur 5 étoiles

good communication

good communication, excellent workmanship and efficient and does what they say they will do.

1 décembre 2025
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Réponse : Timsbury Preservation Services Ltd

Hi Lorraine. Thank you for taking the time to leave us a review. It's great to know we are getting it right.

Noté 5 sur 5 étoiles

Great service from survey to completed…

Great service from survey to completed works. Thorough workmanship. Polite personable and tidy work. Always there to answer any questions that came up and dealt with any unforeseen problems.

8 octobre 2025
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Réponse : Timsbury Preservation Services Ltd

Hi Ruth. Thank you for taking the time to leave us a review. It's great to know we are getting it right.

Noté 5 sur 5 étoiles

Well run local company, very pleased

Good initial report. Carried out the work professionally and quickly. Very tidy. Received guarantee quickly.

23 juillet 2025
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Réponse : Timsbury Preservation Services Ltd

Hi Carolyn. Thank you for taking the time to leave us a review. It's great to know we are getting it right.

Noté 5 sur 5 étoiles

Prevention is better than a cure!

Having a historic problem with an old house that had beetle infestation I was very pleased that TPS were able to come in and treat the whole house. They were very tidy and cleaned through all the floors.

4 juillet 2025
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Réponse : Timsbury Preservation Services Ltd

Hi Ian. Thank you for taking the time to leave us a review. It's great to know we are getting it right.

Noté 5 sur 5 étoiles

Great service and excellent work

Great service and excellent work. Guys were friendly and hard working. Communication was great - always let me know what was happening next and when. Very clean and tidy

23 avril 2025
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Réponse : Timsbury Preservation Services Ltd

Hi Patricia. Thank you for taking the time to leave us a review. It's great to know we are getting it right.

Noté 5 sur 5 étoiles

Remediation of Damp in Georgian Building

Timsbury Preservation Services have a great team. Good and detailed assessment of the issues with a price estimate. Respect that they were dealing with a Georgian Building repair with all of the complications. Showed flexibility with a 3rd party in terms of accelerating the timeline to complete the work and fitting in with their schedule. Very good quality workmanship, tidy and environmentally respectful, removed rubble quickly and efficiently. Team works very hard! Would work with the team again.

8 août 2025
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Réponse : Timsbury Preservation Services Ltd

Hi Richard. Thank you for taking the time to leave us a review. It's great to know we are getting it right.

Noté 5 sur 5 étoiles

Paul is very knowledgeable in damp…

Paul is very knowledgeable in damp proofing and a very nice guy, I have been working with Paul for the last 3 years and have a good working relationship with him.
Tony contracts manager S W Wren building services.

3 septembre 2025
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Réponse : Timsbury Preservation Services Ltd

Hi Tony. Thank you for taking the time to leave us a review.

Noté 3 sur 5 étoiles

Poor response to disappointed customer

Firstly, this company is not located in the US.

The work was completed to an almost but not quite satisfactory standard. On contacting them to see about sorting out the issues, I was met with nothing but denial, defensiveness and an email that came over to me as pretty aggressive. All that would have been needed was for somebody to pop round, take a look and perhaps offer to skim over the plasterwork to make it good. Pity really. Didn't need to come to this.

19 mai 2025
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Réponse : Timsbury Preservation Services Ltd

Dear Sue

Thank you for taking your time to leave feedback for us and accept my apologies for the delay in response. Our company has only just registered on trust pilot where your feedback has become available to us.

We take great pride in providing the best possible service to all of our clients before, during and after any treatments.

I responded to your initial email at the time and offered to visit site with yourself and the subcontracted plasterer to inspect and repair any defective plaster work, you refused this offer and demanded a discount. At that stage I did not deny anything. I can only be sorry that you have construed my email to be aggressive. I have read back through emails to assure myself It was an apropriate response to which I am happy.

I can only hope that with some time passing you are now able to appreciate the great job done by everyone involved in rectifying your damp issues.

Best Regards
Paul

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