As an amendment to my review below, it turns out I am just an idiot who cannot add up. The delivery charge was correct. I didn't receive the email on the 31st however. But did receive the email fol... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
The delivery was very slow to dispatch and when received three items were wrong. I telephoned to report the issue and was on hold for a long time. When I asked for the replacement items to be sent t... Voir plus
I was able to find everything I wanted for my project on the website. Order placed on Sunday with confirmation email to confirm purchase. Order dealt with inside the period shown on their website, wit... Voir plus
Good selection of lengths and diameters for electrical ducting, easy website to navigate. Item arrived in 3 working days by DPD, kept advised by text and email. Quality item, 50mm x 25m twinwall du... Voir plus
À propos de l'entreprise
À propos de Trade Pipes
Écrit par l'entreprise
Trade Pipes provides high quality, low price plastic building products from leading UK and European manufacturers.
All our products are manufactured to the highest standards and comply with all current UK and European standards. Our staff are friendly and efficient and have over 50 years combined experience in the plastics pipe industry.
Trade Pipes is dedicated to providing excellent service to both the Trade and to DIY customers at highly competitive prices.
Here at Trade Pipes, we are stockists of a wide-range of building and plumbing materials, such as:
- Underground drainage pipe and fittings in sizes ranging from 82mm to 315mm.
- Guttering and rainwater pipe in both push fit and solvent weld varieties.
- Electrical cable ducting ranging from 40mm to 160mm.
- MDPE water pipe in sizes ranging from 20mm upwards.
- Over fifty different varieties of channel drainage, land drainage pipe in sizes ranging from 25mm to 160mm.
- Speedfit pipe and fittings
- Soakaway/attenuation crates
...and thousands of other products.
Coordonnées de contact
Unit 3, Britannia Trade Centre, Ryehill Close, NN5 7UA, Northampton, Royaume-Uni
- 01604 436 866
- sales@tradepipes.co.uk
- www.tradepipes.co.uk
4,6
Excellent
897 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 60 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Good experience overall
Tradepipes website was clear and ordering quite straightforward. Drainage parts came in 2 packs. First pack (couplings) was delivered promptly. However, the 3m lengths did not accompany these. I called Tradepipes who were most helpful and gave assurance they were on the case, contacting the carrier. The remaining parts arrived a few days later. I'm very happy with the service and outcome.
7 avril 2025
Brilliant service and product
7 avril 2025
Nuisance emails.
My order was filled perfectly. I would have been five stars but for the follow-up, nuisance emails from trustpilot!
5 avril 2025
Réponse de Trade Pipes
Good morning,
Thank you for sharing your feedback - I'm sorry to hear that you are still awaiting delivery of this order, though a little surprised at the brevity of this review, given you have spoken with our service team several times this week about your order.
As you are aware, you received a partial delivery of this order several days ago, with the remainder due to arrive on a pallet - for which we sent out tracking details to you at the beginning of the week. As we discussed yesterday morning, this was due for delivery to you yesterday, however on investigation today it appears that the delivery vehicle was delayed yesterday afternoon, and was thus unable to make the delivery as scheduled. Due to this delay, the courier has marked this delivery as a priority this morning, and we expect this to be with you in the next two hours.
We feel that a one-star review is unfair, as you have failed to mention any of our previous correspondence and made it seem like you've been given no information as to the whereabouts of this delivery, which is certainly not the case. Despite this, we appreciate any and all feedback in order to improve our service moving forward.
Please feel free to reach out to us at orders@tradepipes.co.uk with any further comments, concerns or suggestions. We would love to make things right with you and hope that you will reconsider us in the future.
Quick delivery and very good materials
Quick delivery and very good materials
Definitely I would recommend.
26 mars 2025
More of a shout to Technical Support @…
More of a shout to Technical Support @ Flopipes who pointed me in the direciton of Trade Pipes for items that I required.
Regards Trade Pipes, they had them item available, website is easy to navigate. Only one comment is the shipping costs where higher then I expected.
26 mars 2025
Easy website to purchase
Easy website to purchase. Product was delivered within 3 working days. Very fast and efficient. Product was good quality
9 mars 2025
First class service
Purchased threshold drainage channels via their ‘easy to use’ on line system. Quality product arrived well packaged and on time.
Had a minor hiccup with just one item of the Order.This was swiftly rectified over the phone with the Office Manager who dispatched a replacement item straightaway.
All in all a most efficient provision of a quality product.
Highly recommended.
Bev Edwards
8 mars 2025
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