Lisa from rental department in San Diego is so insanely aggressively rude. It’s mind boggling how she still has a job or why the company chooses to keep rude people employed. Terrible company to work... Voir plus
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I had 2 requirements, written into the PO. They missed both requirements. I asked to have the QM reach... nothing. Had to ship back the artifact, still inept handling. For a 17025 Accredited c... Voir plus
Worst experince so far. Accelerometers sent out for calibration, it was delayed 4 times at least. When asked why it was taking too long. They stated that they were waiting for Manufacturer specs. Spec... Voir plus
Starting off early in the year, had a few issues with pricing for our equipment calibration. I was not informed up front that if I had numerous pieces of equipment to be calibrated that the price... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
At Transcat, we are the global leader in test and measurement equipment and calibration services for highly technical industries, including life sciences, power generation, aerospace and defense, manufacturing, food and beverage production, and more. We provide quality calibrations from our headquarters in Rochester, NY and through our multiple commercial calibration/repair labs throughout North America (accredited to ISO 17025:2017 through ANAB). We offer in-lab and on-site calibration services in a variety of service levels – so you receive the calibration specific to your quality needs. We also offer compliance, validation, and analytical services to ensure customer equipment is performing as required to keep operations compliant. As a leading distributor of test and measurement equipment, we ensure our customers have access to more than 100,000 products from over 500 manufacturers. Our product portfolio enables our customers to measure and calibrate a variety of parameters and we represent the industry’s leading brands, such as Fluke, Megger, Keysight, Teledyne FLIR, and Druck, to name a few. Plus, our exclusive new instrument calibration program guarantees that the equipment purchased from Transcat is ready-to-use from the point of purchase. Along with new equipment, we also offer rental equipment for an efficient and cost-effective solution. Customers can rely on the quality of our services and the breadth of our technical product offering to maintain accuracy in their operations. Transcat: by any measure, a better choice.
Coordonnées de contact
35 Vantage Point Dr, 14624, Rochester
- 800-800-5001
- sales@transcat.com
- www.transcat.com
1,4
Mauvais
1 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Excellent Customer Service
Excellent Customer Service. Quotes are usually in my hand within a few ours of request. Customer Service (Willy) is very helpful.
Thank-you
Paul stringer
8 novembre 2017
Avis spontané
excellent service
The customer service was very good, and the ship was really fast so I have now my stuff, I don't have any problem with my items and also the price is very affordable.
6 novembre 2017
Avis spontané
Wish I could give 0 stars
Wish I could give 0 stars. Horrible customer service. Would not respond to voicemail or email. Do not understand the products they sell. Save yourself the aggravation and frustration and order from someone else.
3 novembre 2017
Avis spontané
Easy peasy to return something.
2 novembre 2017
Avis spontané
The experience was quick and easy
The experience was quick and easy. Found what I required with little effort and received a quote in a timely manner.
31 octobre 2017
Avis spontané
The delay was not what we has told in …
The delay was not what we has told in the first time.
We receive the instrument 2 month after we place the order
31 octobre 2017
Avis spontané
Excellent service
26 octobre 2017
Avis spontané
Great transaction
Great transaction. They shipped fast and the customer service was graet!
26 octobre 2017
Avis spontané
When i called to order this tool
When i called to order this tool, they new who i was and had all my info
ready, The item was in stock and shipped on time.
Thank you for being there and handling my order in and professional
manner, I have always had a good experience and would recommend
Transcat to anyone.
26 octobre 2017
Avis spontané
Started slow, but going smoothly now.
Starting off early in the year, had a few issues with pricing for our equipment calibration. I was not informed up front that if I had numerous pieces of equipment to be calibrated that the price would be less.
Then through trial and error discovered that not all test locations can calibrate all the equipment sent in. Once we found which lab could do everything, It has gone very well.
We will continue using Transcat for our calibrations and purchases.
26 octobre 2017
Avis spontané
The mfg of the product ordered thru …
The mfg of the product ordered thru Transcat had scheduled a move which delayed our shipment by months. We were not aware of this until it had happened. There should have more communication up front that the lead time was inaccurate and would be extended due to the relocation.
26 octobre 2017
Avis spontané
I had a problem with a connector …
I had a problem with a connector between the computer and the Megger. I spoke with customer service who ignored me for two days. I contacted the customer service manager and she took care of me immediately. She was extremely helpful.
26 octobre 2017
Avis spontané
Had exactly what we needed and it was …
Had exactly what we needed and it was in our hands in two days. Reasonably priced on top of it all. Good job.
25 octobre 2017
Avis spontané
Great service!!
24 octobre 2017
Avis spontané
I appreciate the excellent service we …
I appreciate the excellent service we have always received from Transcat through several years. We always have this company as one of our reliable and professional suppliers. No reservations so far, I recommend this company to anyone. Francisco Perez / General Manager / ATEQ Corp. SA de CV / Queretaro, MX.
24 octobre 2017
Avis spontané
I need some test equipment in a hurry …
I need some test equipment in a hurry and they delivered! Excellent customer service. Thanks.
24 octobre 2017
Avis spontané
Advised the calibration services would …provided more accurate lead times.
Advised the calibration services would take 2-3 days after receipt of order. Our order ended up not even making it to calibration services until 4 days in... the day it should have shipped. This item was about 4 days late.
23 octobre 2017
Avis spontané
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