Lisa from rental department in San Diego is so insanely aggressively rude. It’s mind boggling how she still has a job or why the company chooses to keep rude people employed. Terrible company to work... Voir plus
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I had 2 requirements, written into the PO. They missed both requirements. I asked to have the QM reach... nothing. Had to ship back the artifact, still inept handling. For a 17025 Accredited c... Voir plus
Worst experince so far. Accelerometers sent out for calibration, it was delayed 4 times at least. When asked why it was taking too long. They stated that they were waiting for Manufacturer specs. Spec... Voir plus
Starting off early in the year, had a few issues with pricing for our equipment calibration. I was not informed up front that if I had numerous pieces of equipment to be calibrated that the price... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
At Transcat, we are the global leader in test and measurement equipment and calibration services for highly technical industries, including life sciences, power generation, aerospace and defense, manufacturing, food and beverage production, and more. We provide quality calibrations from our headquarters in Rochester, NY and through our multiple commercial calibration/repair labs throughout North America (accredited to ISO 17025:2017 through ANAB). We offer in-lab and on-site calibration services in a variety of service levels – so you receive the calibration specific to your quality needs. We also offer compliance, validation, and analytical services to ensure customer equipment is performing as required to keep operations compliant. As a leading distributor of test and measurement equipment, we ensure our customers have access to more than 100,000 products from over 500 manufacturers. Our product portfolio enables our customers to measure and calibrate a variety of parameters and we represent the industry’s leading brands, such as Fluke, Megger, Keysight, Teledyne FLIR, and Druck, to name a few. Plus, our exclusive new instrument calibration program guarantees that the equipment purchased from Transcat is ready-to-use from the point of purchase. Along with new equipment, we also offer rental equipment for an efficient and cost-effective solution. Customers can rely on the quality of our services and the breadth of our technical product offering to maintain accuracy in their operations. Transcat: by any measure, a better choice.
Coordonnées de contact
35 Vantage Point Dr, 14624, Rochester
- 800-800-5001
- sales@transcat.com
- www.transcat.com
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
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Ordered items on 9/29 with an …
Ordered items on 9/29 with an anticipated delivery of 10/27. On 11/4 I inquired on the status. Delivery had been pushed back to 11/22. Have currently received 2 of the 4 items.
Excellent
Excellent, quote was sent immediately, ordered parts within 1hr.
It was easy to order
It was easy to order, the only thing I was not able to do - edit shipping address after placing the order, for some reason it changed to billing address after I edited credit card data.
Transcat has a wide variety
Transcat has a wide variety, good prices, excelent customer service. I would recommend them any time.
Good customer service
Good customer service, product arrive nicely packaged and quick.
Delivery sucks.
Very good service.
would have been 5 stars
would have been 5 stars but delivery time was longer than anticipated.
I have interacted with Transcat through …
I have interacted with Transcat through the last 3 companies I have worked for spanning 20 years. The last purchase was a fluke 754 with a free pressure module. This "extra" made the difference selling the purchase to management. Once the PO was cut the delivery was timely.
Used to purchase this item from another …
Used to purchase this item from another vendor. Not only was the pricing less, the delivery was much faster.
Transcat
Transcat, Inc has excellent service, a very user friendly website, email responses are done quickly and efficiently. Highly recommend.
Communication is excellent
Communication is excellent. I'm always informed if there's a delay on my tools, if the tools needs to be repaired and send to vendor. Transcat even notifies me when a tool fails calibration and offerer to purchase a replacement tool.
They are fast friendly and knowable
Overall good experience.
Fast feedback on quoted items and great …
Fast feedback on quoted items and great response on order.
Always charging services to wrong P/O …
Always charging services to wrong P/O number .
This has been the best company to deal …
This has been the best company to deal with!
I like that it is in North America and when you call to order or for support, you are talking to someone in North America!
THAT is a HUGE deal for me as I no longer want my personal information to be at outsourced locations!
Also, they got my equipment to me way ahead of schedule. One always likes that, now don't we!
It was a very easy experience to buy …
It was a very easy experience to buy from Transcat. Shipping time was quick.
Great Company!! Nice people
Very freindly, very organized, very responsive!! I would recommend their services to anyone.
3rd party issues still a little slow …
3rd party issues still a little slow but improving.
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