Mia was absolutely fantastic with us. Nothing was too much trouble and she spent so much time searching for different options. We eventually found the perfect holiday. Did get a few issues along the w... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 14, Riverside Walk, Port Talbot SA13 1PH, Swansea, GB
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Lisez les avis des autres
From the moment we stepped over the threshold Courtney and Chloë were welcoming, helpful, cheerful and professional. Service was swift and courteous, taking our needs and requests into consideration.... Voir plus
L'entreprise a répondu
I always use the Travel House to book my holidays. The staff are friendly, attentive and engaging. They listen to my requirements and find me the perfect holiday at competitive prices. Their follow up... Voir plus
L'entreprise a répondu
I have booked several holidays through Travel house over the years and the staff have been very helpful everytime sorting out flights parking etc.
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de voyages en bateaux de croisière
- Agrégateur de voyages
- Bureau de change
- Centre de vaccinations internationales
- Compagnie d'assurance voyage
Écrit par l'entreprise
Established in 1992, Travel House is a trusted, independent travel agency right on your high street, with 16 branches across South Wales dedicated to turning your travel dreams into reality. Whether you're dreaming of sun-soaked beach holidays, unforgettable cruises, family adventures, or guided tours, our experienced team is here to find the perfect holiday for you. As your one-stop travel shop, we offer an extensive range of services – from holidays and excursions to competitive currency rates, travel insurance, and holiday extras like airport parking and transfers. With our 0% interest monthly payment plans, you can spread the cost of your trip with ease, making your dream getaway more accessible than ever. Plus, all of our holiday packages are fully ATOL & ABTA protected, giving you complete peace of mind every step of the way. Enjoy a stress-free booking process with Travel House, where every detail is taken care of by us. Discover your next adventure at www.travelhouse.co.uk or contact your nearest branch today!
The Time Is Now
Écrit par l'entreprise
- Don’t Wait, THE TIME IS NOW!
- With our wide range of discount holidays, low deposits and payment plans, now is the time to book your dream getaway. Book your ABTA & ATOL protected holiday at the Travel House. The Time is Now.
Book With Confidence
ABTA & ATOL protected for your peace of mind.
All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Coordonnées de contact
Unit 14, Riverside Walk, Port Talbot, SA13 1PH, Swansea, Royaume-Uni
- 01639885577
4,9
Excellent
188 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
holiday
The person that we saw was very knowledgeable and helpful in booking our holiday.
24 septembre 2025
Réponse de Travel House - Port Talbot
Thank you so much for your kind words! We're delighted to hear that you found our team knowledgeable and helpful in booking your holiday. It was a pleasure assisting you, and we hope you have an amazing trip. If there's anything else we can help with, please don't hesitate to reach out! - Travel House Port Talbot
Holiday Booking
The lady who dealt with our booking was extremely pleasant, helpful and experienced in her job. Booking took no time and was completed very professionally.
Very satisfied and would recommend use of this branch of the company.
18 septembre 2025
Réponse de Travel House - Port Talbot
Thank you for the lovely review! We're so pleased to hear that our staff members were able to assist you in finding the perfect holiday. We hope to see you soon :)
Many thanks,
Travel House Port Talbot
Mia is 5*
Mia is so lovely,helpful And understanding ! It took a while for us to book the right hoilday but Mia was right there ever step of the way!
9 septembre 2025
Réponse de Travel House - Port Talbot
Good afternoon,
Thank you so much for the lovely review! I'm so glad we were able to find holiday for you! We look forward to seeing you in store again :)
Many thanks,
Travel House Port Talbot
Quick and faultless.
Quick , efficient service, all our questions answered straight away, all information given at point of booking, friendly staff who know what they are doing.
4 septembre 2025
Réponse de Travel House - Port Talbot
I'm glad we were able to help you out on booking your holiday!
Many thanks,
Travel House Port Talbot
Again another holiday booked with…
Again another holiday booked with Courtney 5* 3 this year .
Always a pleasure she knowledgable & helpful. 🌸
29 août 2025
Réponse de Travel House - Port Talbot
Thanks for the lovely review!
Courtney will be pleased to hear this :)
Many thanks,
Travel House Port Talbot
I have booked a number of times with…
I have booked a number of times with travel house always very helpful easy transaction and convenient to pop in and pay
30 août 2025
Réponse de Travel House - Port Talbot
Good morning,
Thank you for your lovely review! We look forward to welcoming you back in store :)
Réponse de Travel House - Port Talbot
Good morning,
It was lovely chatting to you both! We can't wait for you to experience the lovely hotel you chose.
Many thanks,
Travel House Port Talbot :)
Very professional & helpful
15 août 2025
Excellent service
Excellent service , very professional and friendly , couldn't have been more helpful . Definitely recommend them .
12 août 2025
Réponse de Travel House - Port Talbot
Thank you for your 5* review! We hope you have the most amazing time on your holiday :)
Many thanks,
Travel House Port Talbot
Friendly helpful staff tried to find
Friendly helpful staff tried to find. BEst deal for us .mia was lovely having worked for travel.house myself many years ago so good to be still booking with them
13 août 2025
Réponse de Travel House - Port Talbot
Good afternoon,
It was lovely chatting with you and hearing all about your stories whilst finding you the best deal. We can't wait to hear all about your stay.
Many thanks,
Travel House Port Talbot :)
Réponse de Travel House - Port Talbot
Good morning,
Lovely to hear you had amazing service from our staff!
Many thanks,
Travel House Port Talbot
Very Friendly Professional,Staff.👍
3 août 2025
Réponse de Travel House - Port Talbot
Thank you for your wonderful feedback! Your 5* reviews mean a lot to us in the Travel House Port Talbot
Travel House Port Talbot :)
The staff especially Courtney of the…
The staff especially Courtney of the Port Talbot branch always go above and beyond to help us. Wouldn’t book anywhere else.
30 juillet 2025
Réponse de Travel House - Port Talbot
Thank you so much for your 5* review, We're thrilled to hear that you've had such positive experiences with our Port Talbot branch.
Thank you so much! We’re glad to hear Courtney and the team at Port Talbot always go above and beyond. We really appreciate your loyalty! 😊
Travel House Port Talbot :)
Staff were very helpful and made the…
Staff were very helpful and made the whole experience enjoyable.
11 juillet 2025
Réponse de Travel House - Port Talbot
Good morning,
Thank you for your lovely review! I hope you have an amazing holiday and we look forward to seeing you soon :)
-Travel House Port Talbot
Réponse de Travel House - Port Talbot
Good morning,
Thank you for your lovely review!
Many thanks,
Travel House Port Talbot
Staff are so polite and nothing is too…
Staff are so polite and nothing is too much trouble
22 juin 2025
Réponse de Travel House - Port Talbot
Thank you for your lovely review! We always look forward to seeing you in store :)
-Travel House Port Talbot
From the moment we stepped over the…
From the moment we stepped over the threshold Courtney and Chloë were welcoming, helpful, cheerful and professional. Service was swift and courteous, taking our needs and requests into consideration. They listened to us, asked some questions/made minor suggestions but ultimately followed our lead.
Their manner is perfect for a travel agents. Gems, both of them. My friend and I can’t wait to fly off to Argentina in the autumn now.
18 juin 2025
Réponse de Travel House - Port Talbot
Thank you so much for your kind words!
It was an absolute pleasure helping you plan your adventure to Argentina. We're thrilled to hear that you felt welcomed and well looked after which is exactly what we aim for.
We can’t wait to hear all about it when you return. Wishing you unforgettable memories and safe travels!
Warm regards,
Courtney and Chloe
I had a good experience but training is…
I had a good experience but training is needed on group bookings because I was told I had to self book in 24 hours before hand, which did not seem to be the case. I found Heathrow overwhelming so I could have done with a good explanation on what to do there that did not use jargon
22 mai 2025
Avis spontané
Réponse de Travel House - Port Talbot
Thank you for your feedback and for sharing your experience with us. We're really pleased to hear that you had a good experience overall.
We’re sorry to hear there was confusion around self check-in, and we understand how overwhelming large airports can be.
Your suggestions are very helpful, and we’ll be using them to improve our training and communication so that future customers have a smoother and more supported journey.
Thank you again for your valuable feedback, and we hope to welcome you again soon.
Travel House Port Talbot
The help and assistance we had from…
The help and assistance we had from Courtney in the Port Talbot branch was excellent. She was very knowledgeable and very responsive to all enquiries when booking a cruise for 6 ladies.
28 mai 2025
Réponse de Travel House - Port Talbot
Thank you for your lovely review, we hope you all enjoy your cruise!
Many thanks,
Travel House Port Talbot
Booking a cruise
The lady was helpful and positive by looking at many options and happy to do so.
28 mai 2025
Réponse de Travel House - Port Talbot
Good afternoon,
Thank you for your lovely feedback! We're always more than happy to find your perfect holiday!
Many thanks,
Travel House Port Talbot
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