Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Buyer beware! I purchased a pre-lit 9 foot Fraser Fir from Tree Classics last year. Brand new out of the box, a strand of lights on the tree didn't work. They sent a replacement tree but now this y... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I am extremely disappointed with this company. We've only had our tree for two years and during our holiday season we watched just about every strand get super bright and extemely hot and then blow. W... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Disappointment! Bought this tree and now the lights burnt out. I changed fuses, and bulbs it will not lite. Cannot get support.

Noté 1 sur 5 étoiles

Ordered a tree Sunday, shipment tracking says delivered to my office last night at 4:04pm, there were 3 of us here but no package. Then FedEx Tracking says out for delivery today. FedEx cant find it... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Association ou organisation

Informations provenant de diverses sources externes

Since 1976, our vision has been to deliver The World's Finest Artificial Christmas Trees™ to your doorstep. Whether you are looking for a specific style or convenient setup options, you will find the perfect tree for your family at Tree Classics.


Coordonnées de contact

1,2

Mauvais

TrustScore 1 sur 5

275 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Beautiful and easy

I wanted a slimmer tree due to my smaller living room. And now that I live alone, I didn't want to be wrestling getting the tree in and out of garage and putting it together on my own. This tree is so easy to maneuver on wheels and set up is so easy. Just clicks together, no dealing with cables and plugs. Fluffs up very nice and looks very real. You really don't even have to decorate it if you don't want to. The ordering was very simple and shipping was fast! I believe I got it in just a couple days. Would not hesitate to recommend or order from Tree Classics again!

7 février 2017
Avis spontané
Noté 5 sur 5 étoiles

A majestic tree for a family homecoming.

We purchased the 9' slim classic Fraser fir, and couldn't be happier with it. It looked very real, and was very full, with just enough nooks to tuck ornaments inside as well as strong branches to hang ornaments outside.

This is the third tree we have purchased from Tree Classics. One lasted for 12 years before retirement, and another is still going strong after 5 years. Our latest is so well constructed that I expect another long life.

7 février 2017
Avis spontané
Noté 3 sur 5 étoiles

poor quality tree. not full. tips smaller than good quality trees.

poor quality tree. not full. tips smaller than good quality trees. I had to add branches from an old tree to fill this tree out enough to be passable.

7 février 2017
Avis spontané
Logo de Tree Classics

Réponse : Tree Classics

Hi David, thank you for taking the time to review our product. We have forwarded your feedback to the relevant department to help evaluate the quality of our tree. We sincerely apologize for any inconvenience caused. If we can be of any assistance, please feel free to email us at marketing@treeclassics.com.

Noté 5 sur 5 étoiles

Flocked tree

My 7ft flocked,pre lit tree is beautiful. Easy to assemble and we'll made! Was packaged nicely! I saw trees in stores for sale and they could not compare for value or looks!

7 février 2017
Avis spontané
Noté 3 sur 5 étoiles

Kennedy Fir

This tree is not what I expected, much more sparse than depicted. I could not imagine ever paying full price for it.

7 février 2017
Avis spontané
Logo de Tree Classics

Réponse : Tree Classics

Hi Leonard, we regret that you were not happy with your tree. We have a return policy that may help resolve the issue. If we can be of any assistance, please email us at marketing@treeclassics.com.

Noté 5 sur 5 étoiles

Wonderful

I was very pleased with the product and service. No one could tell it was an artificial tree and the size was perfect! I will definitely order from Tree Classics again.

7 février 2017
Avis spontané
Noté 5 sur 5 étoiles

Tree Classics did an excellent job sending the tree as promised.

However, the tree itself was very disappointing. Very difficult to hang ornaments on the stiff, unmovable limbs, And worse of all the lighting on the top 1/3 of the tree was different than the lower areas, and very obvious.
Right now the tree is in the box, sitting on my front porch to be picked up by UPS and sent back to you.
I am just waiting for the correct address to send it to.

7 février 2017
Avis spontané
Noté 5 sur 5 étoiles

Speedy shipping, beautiful tree

I'm a what's-on-sale shopper. I really appreciate that Tree Classics puts a wide variety of trees on sale, not just the small or cheap one. The tree I bought online was delivered in less than a week. A storage bag was included. The tree matched the online description.

7 février 2017
Avis spontané
Noté 4 sur 5 étoiles

Great packaging and delivery was quick.

We purchased our Tree Classics tree on-line after Christmas, so I cannot tell you how it looks and functions at this point. All we have done to date is inspect the parts to ensure they survived the shipping.
The unit arrived in two boxes two days apart, so when we finally received both parcels, we opened them up to inspect the contents. Both boxes were damage-free, and as far as I can tell, the contents also arrived in good shape.
The one point of contention I have is that there were no instructions accompanying this tree...in either box.
I contacted Tree Classics by email and I have yet to hear anything back. I guess there is no rush...November is a long way off.
So far, so good...based on the reputation of a Tree Classics, I'm sure the unit will function properly and will look beautiful.

6 février 2017
Avis spontané
Noté 3 sur 5 étoiles

Disapointed

Buying and receiving the tree were good experiences. While the tree appears to be well made I feel the branches are not filled out enough. The tree was a replacement for a 10 year old much less expensive tree, I don't think there is much difference In the fullness of the branches. You can see through the tree.

6 février 2017
Avis spontané
Logo de Tree Classics

Réponse : Tree Classics

Hi Debbie, thank you for taking the time to give us a feedback. Our Customer Support team can help giving you tips on how to fluff your tree. Please do not hesitate to email us at marketing@treeclassics.com and we'll be happy to assist.

Noté 5 sur 5 étoiles

Great

I was very pleased with the product that arrived. It was exactly what they said it would be.

6 février 2017
Avis spontané
Noté 5 sur 5 étoiles

Beautuful

I absolutely love my pencil tree. My daughter bought one, recommended Classic Trees, and I bought mine. Full, realistic, sturdy, easy to set up and take down. I heartily recommend Classic Trees!

6 février 2017
Avis spontané
Noté 5 sur 5 étoiles

Great trees

We have bought three trees over the years. The only reason is because at least one or two strings of lights have gone out and we have been unable to find the problem, bevut bukb(s) or wire. Otherwise the prices when in sale sre good andcwarrant buying.

6 février 2017
Avis spontané
Noté 4 sur 5 étoiles

Opinion of Tree Classics tree

The tree was nice. I would have liked more lights, bit it's fine as is. It was easy to set up and take down. The one major down-side were the storage bags. Two storage bags were enclosed, but they were too small to fit the tree. Disappointing.

6 février 2017
Avis spontané
Noté 5 sur 5 étoiles

Sentimental

My husband & I lost a son 7 years ago. The first Christmas without him was horrible. I wanted a tree to celebrate our son Ben & Christ. This year I finally did it. I did not care about the cost. I looked until I found to be the perfect tree. It is perfect. It's pre-lit, easy to set up & the perfect size for what we needed. This was our first artificial tree we have ever purchased.
It was gorgeous. Thanks, Luanne

6 février 2017
Avis spontané
Noté 3 sur 5 étoiles

lights

the top row of lights went out in 4 days. Had to buy a string of lights to attach to the top part of the tree.

6 février 2017
Avis spontané
Logo de Tree Classics

Réponse : Tree Classics

Hi Janice, our apologies for any inconvenience caused. We have a 2 year limited light warranty. If you wish to discuss this further, please email us at marketing@treeclassics.comand we will be more than happy to help turn the experience around.

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