Treetime Avis 

2 013
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Impeccable customer service! They were out of the smaller tree in this style that I had originally ordered. A very kind woman called me and worked with me and searched with me until they honored the p... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

I cant answer this as I don't know how my experience is or will be, the Christmas Tree is on backorder and not ready to ship yet.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Personal customer service is top-notch and real people to speak with. My first artificial tree that I swore I would never get. Quality of tree is pretty good. Some plastic needles have extra "tags"... Voir plus

Noté 5 sur 5 étoiles

Beautiful tree,fast delivery. Holds every ornament we have. Enough room between branches for ornaments to hang not lay on branches. Extremely satisfied. Was very skeptical on getting an artificial tr... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de décorations de Noël

Informations provenant de diverses sources externes

Treetime is America's number one choice for the best artificial Christmas trees, wreaths and garland. Enjoy shopping the largest selection of prelit Christmas trees online with over 75 unique tree styles to choose from. Our pre-lit trees have the most realistic and natural appearance that is true to nature's creation. We design our artificial trees around quality, reliability, and lifelike evergreen foliage using Real-Needle ™ technology.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 94 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(2 013)

202 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Treetime and WBBM

I won a Chicago Bears tree via a WBBM contest a number of years ago; best tree ever! So nice was the service and product, I continue to purchase from Treetime when necessary. Thank you.

15 juillet 2025
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Réponse de Treetime

Thank you for your review and for taking the time to write it. We appreciate your business and hope you enjoy your Christmas tree for many years to come! Thanks for being our customer.

Noté 5 sur 5 étoiles

The whole ordering experience was easy…

The whole ordering experience was easy and I received my package fairly quickly.

22 septembre 2025
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Réponse de Treetime

Thank you for your review and for taking the time to write it. We appreciate your business and hope you enjoy your Christmas tree for many years to come! Thanks for being our customer.

Noté 5 sur 5 étoiles

A very nice mid century modern tree.

A very nice mid century modern tree.

13 octobre 2025
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Réponse de Treetime

Thank you for your review and for taking the time to write it. We appreciate your business and hope you enjoy your Christmas tree for many years to come! Thanks for being our customer.

Noté 5 sur 5 étoiles

Happy tree lover

Great customer service and a fantastic tree. I would not not hesitate to make future purchases.

31 juillet 2025
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Réponse de Treetime

Thank you so much for your feedback and your business! Have a Merry Christmas!

Noté 2 sur 5 étoiles

App for Android does not work

At the time of writing this review, I am unable to control the tree via the app. I am still waiting to hear back in regarding the app. It appears it is incompatible with Android phones.

4 octobre 2025
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Réponse de Treetime

We just got word that this app was updated in the Google Play store today and it should be resolved 100%! Please accept our sincerest apologies for this.

Noté 5 sur 5 étoiles

Fast service

Fast service. Kept me informed on delivery. I have not yet unpacted yet but I have no doubt it will be beautifull..

2 octobre 2025
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Réponse de Treetime

Thank you so much for your feedback and your business! Have a Merry Christmas!

Noté 5 sur 5 étoiles

Your customer service is top notch!

Your customer service is top notch!! I spoke with Ann, and she was so helpful, and kind!! I also spoke with a gentleman, but unfortunately I did not catch his name. He was also very nice!! More companies need to follow your lead when it comes to taking care of customers!!

26 septembre 2025
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Réponse de Treetime

Thank you so much for your feedback and your business! Have a Merry Christmas!

Noté 5 sur 5 étoiles

Beautiful ornaments just as they were…

Beautiful ornaments just as they were pictured and fantastic packaging to protect the shipment!

20 septembre 2025
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Réponse de Treetime

Thank you so much for your feedback and your business! Have a Merry Christmas!

Noté 5 sur 5 étoiles

Treetime is fantastic!

Treetime is a great company to work with. Their customer service goes above and beyond to make sure that you are taken care of. They return your calls promptly and are very professional and friendly. A good company in my opinion.

21 septembre 2025
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Réponse de Treetime

Thank you so much for your feedback and your business! Have a Merry Christmas!

Noté 5 sur 5 étoiles

The tree was as described

The tree was as described. It is beautifully made. I am surprised at the good quality. I have never owned a faux tree. This tree did not disappoint. It was easy to assemble for me to look at it before I decided to it was perfect. Looking forward to decorating it for Christmas season.

Customer was so kind when I had called about my order.

23 septembre 2025
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Réponse de Treetime

Thank you so much for your feedback and your business! Have a Merry Christmas!

Noté 5 sur 5 étoiles

If ALL Holiday Decorating was this Simple!

The website was very user-friendly. The order arrived quickly, and the item looked very much like the photos on the website! The tree was easy to carry and it was super-easy to set up (very clear instructions!). If every holiday task were this simple! And the very best part for me was a minimum of needles dropped. Looking forward to using this very well-made tree for many years to come.

23 septembre 2025
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Réponse de Treetime

Thank you so much for your feedback and your business! Have a Merry Christmas!

Noté 5 sur 5 étoiles

I made an error when ordering

I made an error when ordering. Instead of canceling, I got a personal phone call to verify. Very nice. Very helpful

20 septembre 2025
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Réponse de Treetime

Thank you so much for your feedback and your business! Have a Merry Christmas!

Noté 5 sur 5 étoiles

I ordered a tree and didn’t realize…

I ordered a tree and didn’t realize that the order would not be processed until the late summer. I originally gave the company one star but I was wrong. After checking multiple sites, the tree I ordered fit the bill. I can’t wait to receive it!

17 février 2025
Avis spontané
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Réponse de Treetime

Thank you so much for your feedback and your business! Have a Merry Christmas!

Noté 4 sur 5 étoiles

I just back ordered a tree

I just back ordered a tree. So I don’t really have any experience to talk about

29 janvier 2025
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Réponse de Treetime

It was great speaking to you this afternoon and thank you for being so kind! I'm sure you'll love your tree this Christmas, too.

Noté 1 sur 5 étoiles

The tree that I ordered and was charged…

The tree that I ordered and was charged for in January has not been received.

21 janvier 2025
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Réponse de Treetime

It's an automated email that's sent out after several weeks. It doesn't take into account for pre-orders that won't arrive for many months. Very sorry that we sent this to you by accident.

Noté 1 sur 5 étoiles

Sending me an email to rate something I…

Sending me an email to rate something I purchased over a month ago and it still hasn't shipped. Like cmon man.

16 janvier 2025
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Réponse de Treetime

It's an automated email that's sent out after several weeks. It doesn't take into account for pre-orders that won't arrive for many months. Very sorry that we sent this to you by accident.

Noté 1 sur 5 étoiles

Don't bother

Never received purchase confirmation

8 janvier 2025
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Réponse de Treetime

Really sorry about this. We recommend checking spam or junk mail to see if it's in there by chance. If not, we'd be glad to email you a copy and try again.

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