Old Town Trolley Tours Avis 8

TrustScore 3.5 sur 5

3,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

À propos de l'entreprise

  1. Voyagiste
  2. Agence de voyages

Informations provenant de diverses sources externes

For over 30 years, Old Town Trolley Tours has provided sightseeing tours highlighting some of the most fascinating cities in America. Hop on and off all day while experiencing Transportainment, a delightful combination of transportation and entertainment. Our comfortable enclosed trolleys allow you to experience elevated viewing come rain or shine! Old Town Trolley is the best way to experience all the must-see places in the city you’re visiting


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

8 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Abe and Buckeye are THE BEST

Abe and Buckeye are THE BEST! Abe is spot on with every detail we need. Abe had it all nicely organized for my group of 8th grade students and staff. Buckeye is the driver and we have used Old Town Trolley for many many years with our 8th grade students and have never been disappointed. Thank you to the Trolley Tours Team!

24 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Lots of waiting

We waited while trolleys went past full. Then when we finally got on our trolley broke down and we finally got a bus to come get us and then we had to get off and transfer to another trolley where we waited again for a trolley that could hold all of us. All we wanted to do was ride through Boston to see the sights, before deciding where to go see a sight.

22 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Must Ride the Hot Mess Express

⭐️⭐️⭐️⭐️⭐️
All Aboard the Hot Mess Express — A Must-Do in St. Augustine!

As a frequent visitor (and aspiring future resident!) of this historic gem of a city, I’ve done my fair share of tours — but Alicia’s trolley, affectionately dubbed the Hot Mess Express, is an absolute standout! 🔥🚋

Don’t let the name fool you — this ride is anything but a mess. It’s a perfectly curated blend of authentic history, laugh-out-loud humor, and even a few sing-along moments that kept our entire trolley thoroughly entertained from start to finish. Alicia’s passion for the city shines through with every pun, every punchline, and every historical tidbit she weaves into the ride.

Even in the Florida heat, the trolley was cool, comfortable, and surprisingly refreshing — the breeze was a welcome gift, and the ride itself was smooth and accessible for all ages and abilities. It truly allows anyone to experience the romance and charm of St. Augustine in comfort and style.

We laughed, we learned, and we sang — and I left more in love with this city than ever. Thank you, Alicia, for making today such a memorable and magical part of our summer adventure!

#HotMessExpress #StAugustineTrolley #BestTourGuideEver #HistoryWithHumor #CoolRideHotDay #StAugustineLove #CulturalGem #RideLaughLearn #HistoricCityVibes

21 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Really good tour of San Diego

Really good tour of San Diego. Our guide Kimmy was very informative and entertaining and we had a lovely trip seeing all the sights in a beautiful old trolley bus. It was well worth the price . We got tickets from a booth by the pier and got straight on a bus. There was very clear commentary all the way and when we changed buses in the old town( because we got on half way through the tour) we had another lovey and very funny driver Benjamin. I would highly recommend this tour to give a very good overview of San Diego- thoroughly enjoyable.

29 novembre 2024
Avis spontané
Noté 1 sur 5 étoiles

WARNING: Book at Your Own Risk

WARNING: Use at your own risk!
Terrible experience. NO Customer Service.
Expensive, Two tickets were $110.
We made two stops.
After the 3rd stop, the trolley never returned.
They were still in operation but they refused to stop at the designated stop.
Not One but TWO trolleys passed us right by as we stood at the designated stop, which happened to be RIGHT IN FRONT of their storefront by Boston Commons.
We called the number on the brochure FIVE (5) times to try to figure out what was going on.
Twice we were hung up on.
Twice we went to voicemail.
Once the call was answered and a guy told us to wait right where we were and a trolley would be along in 20 minutes.
Forty minutes later, no trolley had arrived.
We had to WALK all the way across Boston to get back to our hotel.
Then, I called the next day to complain.
I was emailed a refund form to fill out.
It was extensive and I had to attach a copy of my receipt.
It's been two weeks now and I haven't even received acknowledgement of them receiving the form.
I hope this review costs them Many, Many times more than the $110 they scammed us out of.
Expensive, no commitment to service, worst customer service I've ever experienced, cast a bad memory over our entire trip to Boston.
Screw this company - the only way they're still operating is they take your money and SCREW YOU!

24 octobre 2024
Avis spontané
Noté 1 sur 5 étoiles

Not happy

Took a tour in Washington DC last week and was overcharged (for 2 persons rather than one). No response to my requests for a refund - most unhappy with service to date

19 juin 2022
Avis spontané
Noté 5 sur 5 étoiles

Give James a raise

Give James a raise. Don't get me wrong, all the tour guides were great and very nice. But James is one of a kind. He is funny, warm-hearted, and very personable. We, my boyfriend and I, absolutely loved James and we always looked for him when we saw one of these trolleys. He really made the tour one of our favorite experiences during our trip. As for the tour itself, it is great. Lots of cool history and beautiful sites. Definitely recommend.

10 juin 2021
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus