We enjoyed working with a local team who understood the local market. At a time when selling flats is very difficult they guided us to the right sale price; they worked with potential buyers to seal a... Voir plus
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Lisez les avis des autres
Had a great experience as a buyer. Alex and Wallace were communicative when needed, but also knew when to let the purchase process take its natural course and I didn't feel pressured.
Bought our first house with truepennys East Dulwich and it was a brilliant experience. As first time buyers, Trudi was always on hand over phone or email to answer our questions. Trudi was extremely... Voir plus
If you want to pay people to NOT manage your property - then this is the agent for you. A revolving door of staff who are not up to speed on your issues, do not respond to emails or phone calls... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Truepenny's offers a wide range of estate agent services across Greenwich, Dulwich, Peckham, Charlton, Bromley, Beckenham and Brockley and surrounding areas. We specialise in both the residential and commercial property sectors, so whether you're looking to buy, sell, rent, or let, our team of professional property consultants are here to help. Thanks to decades of combined experience, we can make the process much easier to manage and far less stressful, helping you to find the right path on your property journey. When it comes to buying, selling, renting, and letting, we're one of the most trusted names in Southeast London. We're local experts with a growing network of connected branches that understand how the market moves and works, and we use our industry insight to your advantage. If you are selling a residential or commercial property, we offer a free, no obligation valuation that can help you maximise its value. We also have a long track record of working with landlords and property investors and provide a variety of complementary services, including letting only and full property management. Whether you're buying or renting a new home, or setting up a new business in the area, we can help you find the right property to suit your needs. We'll keep you up to date with the latest properties as they become available, set up viewings to suit your schedule and answer any questions you have. It's all part of the comprehensive support provided by the Truepenny's team, who are always available to talk to if you want to find out more.
Coordonnées de contact
16 Lordship Lane , SE22 8HN, London , Royaume-Uni
- 020 8693 2277
- Sales@truepennys.com
- www.truepennys.com
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Negative experience with seller-oriented agency
We started the property viewing in SE24 with a very positive experience. Everyone we spoke with at Truepenny’s was a delight. Made an offer but was asked to go higher, which we did. Offer accepted, however, right before the completion weekend, we viewed again and it’s full of cracks throughout the flat - learnt the property is damaged, two walls are subsiding and two surveys suggested monitoring until 2024 as underpinning would be expected.
Discussed with Truepenny’s and got advised that insurance will cover it without any evidence of this being presented. When researching house subsidence, it is advised that subsidence decreases the value of a property from between 20% to 25%. Proposed 20% off but got told all the seller would offer be £2k off (less than 1%) which was unbelievable. Tried to close the deal as we had come this far, going down from 20% off to 13%, but Truepenny advsies 1% off is the maximum or they will cover the cracks and put it back on the market. We were shocked to hear this as two surveys suggested to monitor until 2024 and not fill in the cracks but they wanted to hide the cracks so they can carry on selling.
Management team did get in touch asking if there is room for negotiation but we told them the maximum we can go is 13% is the max we can do so as to try and meet the seller in the middle. Truepenny’s then stopped replying and ignored our emails. We think they’re very seller-oriented firm and now we wonder if when we first viewed the property it had already had the cracks covered over anyway.
I would strongly advise anyone to do a homebuyer survey before purchasing in case something has been hidden on purpose . After wasting 5 months and nearly £4k this experience ends very badly. It was such a shame as we thought they were brilliant in the beginning but now we would definitely not recommend Truepenny’s.
12 novembre 2022
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