I emailed this company in advance a few months ago to confirm that they were able deliver to my destination and when I finally put my order in they were true to their word - despatched my order as qui... Voir plus
L'entreprise a répondu
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Really great service, I didnt know what I was doing, although I am a chippie by trade I havent done a lot of roofing, especially flat roof finishings etc, Mike sorted me out with all the right ki... Voir plus
L'entreprise a répondu
Found the whole experience dealing with UK Flat Roofing a pleasure. Quick next day delivery unfortunately the box containing my order was damaged on arrival. And after contacting the company via... Voir plus
L'entreprise a répondu
Excellent customer service. I had a problem with some corner trims but Mike was very helpful and sorted it out so I could get the job completed.
L'entreprise a répondu
À propos de l'entreprise
- Magasin de matériel pour l'entretien des toitures
- Grossiste en matériel de construction
- Magasin de matériaux d'isolation
Écrit par l'entreprise
UKFR Roofing & Insulation has developed we have expanded our range of construction materials and we now also specialise in Insulation, Green Roofs and more. We have also continued to grow our range of EPDM Rubber as well as GRP & Liquid Roofing. We are the leading supplier of Flat Roof Systems and accessories. With over 35 years of experience.
Coordonnées de contact
International House,, M2 3HZ, Manchester, Royaume-Uni
- 08000548324
- sales@ukflatroofing.com
- www.ukflatroofing.com
4,7
Excellent
226 avis
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Quick delivery good product
Quick delivery good product
Good packageing you get what you expected ace
8 avril 2022
Prompt delivery thanks
1 avril 2022
First class service
15 mars 2022
Informative and engaging
14 février 2022
Excellent service
29 janvier 2022
Prompt delivery
24 janvier 2022
Simple to use flat roof materials…
Simple to use flat roof materials calculator. Prompt delivery. Great customer support.
20 janvier 2022
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY. THEY CANNOT BE TRUSTED .
After repeated attempts to contact them they have ignored my emails. I purchased 7 rolls of insulation totalling around £1500. 3 arrived ripped and soaking wet . I am stuck with them and have had to pursue the matter with credit card . I would not use this company again. They have no customer service to speak of and have actively ignored all my correspondence .
18 janvier 2022
Avis spontané
Réponse de UK Flat Roofing
As per my last email to you pre Christmas, these rolls are discontinued and there are no more stock. I asked if you could dry them out and take a partial refund on the 3 wet rolls.
We haven't heard back from you since this time. Please check your emails.
Ordered and delivered within a week
Ordered and delivered within a week. Nice and easy.
13 janvier 2022
No response regarding delivery dates
I’ll be waiting two weeks for an order to turn up, and I’ve had no response on when I can expect a delivery. I have called the number on the website for more information On numerous occasions however I have not managed to get through after a whole week of calling every single day. I have sent emails to customers support but have not received any reply. It has been really disruptive as we have been waiting on site for one item to be able to continue with other works.
9 janvier 2022
Réponse de UK Flat Roofing
If you had looked at the website it says we have been closed with Covid.
Your order has been cancelled and refunded.
DO NOT BUY from this company!
DO NOT BUY from this company!
I purchased three items from them. The items were unsuitable for the job I was doing, so I returned them well within the time frame and requested a refund.
Never heard back from them despite emailing and attempting to phone them several times (they don't pick up).
I referred the matter to my Credit Card company and got my money back (less postage) and I presume the bank will deal with this cowboy company directly.
Also got charged £2 on my phone bill for attempting to contact them - diabolical!
8 janvier 2022
Avis spontané
Réponse de UK Flat Roofing
We have been closed from Christmas and have had Covid. If you email with your order refence and what you did to return them i will look into this for you.
As for the £2 on your phone bill that isn't us as we haven't been able to answer the phone as we are closed and we don't charge for telephone calls either.
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