I emailed this company in advance a few months ago to confirm that they were able deliver to my destination and when I finally put my order in they were true to their word - despatched my order as qui... Voir plus
L'entreprise a répondu
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Really great service, I didnt know what I was doing, although I am a chippie by trade I havent done a lot of roofing, especially flat roof finishings etc, Mike sorted me out with all the right ki... Voir plus
L'entreprise a répondu
Found the whole experience dealing with UK Flat Roofing a pleasure. Quick next day delivery unfortunately the box containing my order was damaged on arrival. And after contacting the company via... Voir plus
L'entreprise a répondu
Excellent customer service. I had a problem with some corner trims but Mike was very helpful and sorted it out so I could get the job completed.
L'entreprise a répondu
À propos de l'entreprise
- Magasin de matériel pour l'entretien des toitures
- Grossiste en matériel de construction
- Magasin de matériaux d'isolation
Écrit par l'entreprise
UKFR Roofing & Insulation has developed we have expanded our range of construction materials and we now also specialise in Insulation, Green Roofs and more. We have also continued to grow our range of EPDM Rubber as well as GRP & Liquid Roofing. We are the leading supplier of Flat Roof Systems and accessories. With over 35 years of experience.
Coordonnées de contact
International House,, M2 3HZ, Manchester, Royaume-Uni
- 08000548324
- sales@ukflatroofing.com
- www.ukflatroofing.com
4,7
Excellent
226 avis
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Not sure this is a real company?
I ordered and received my goods but needed assistance regarding the product. I was unable to contact anyone (phone number and email unavailable) and had to return my goods for refund, 3 weeks later I haven't heard from them at all despite repeated emails. I paid by PayPal and my bank statement has a *paypal marking but I have no record on my PayPal account of the transaction so I don't think this payment method was used.
Alarm bells are ringing that this may be some sort or scam company. I will update if I get anywhere.
8 janvier 2022
Avis spontané
Réponse de UK Flat Roofing
We have been closed from Christmas and have had Covid. If you email with your order refence and what you did to return them i will look into this for you.
Great service with an even better price…
Great service with an even better price will be using a lot in the future
14 décembre 2021
Great product that turned up on time
Great product that turned up on time. What more can you ask for?
12 décembre 2021
Disappointing
Disappointing. Website is good but they delivered 100mm trims not 50mm I ordered. Substrate and gravel bags broken during transport, so it all arrived as a big mess.
11 décembre 2021
Réponse de UK Flat Roofing
Items that are living can't leave us on a Friday or they will be dead by the time they reach you on Monday. It does mention this on the website.
We did email you to let you know delivery date so you could be in as its essential Green Roof items get delivered next day.
Fantastic service
Fantastic service. Put all of the item in the basket but the 'Buy' icon wouldn't work and the order didn't get processed. I sent an email to them and they responded very quickly and provided an alternative link. Completed the purchase via the link at 1am and all items arrived next morning at 8:30am.
One point of disappointment which is - when I phoned (4 times) I just get a message saying they are unable to answer the call. They need to address this and set a system up where the phone is answered or there is a option to leave a message and they call back.
7 décembre 2021
Avis spontané
Great products
14 novembre 2021
After lots of emails between myself and Marc all issues regarding delivery have been resolved
It got from bad to worse and it is not over yet
13 novembre 2021
Réponse de UK Flat Roofing
Have emailed. Sorry that TNT have still yet to deliver your order. We are looking into it but this as you know has been sent again as they lost the first order.
I am very sorry and we are at the mercy of the couriers delivering items and they are short staffed and struggling.
Easy to follow website
Easy to follow website. Straight forward ordering process. Very speedy processing and delivery. Product as described and ready to install.
12 novembre 2021
Great service & fast delivery.
8 novembre 2021
Resitrix and Alutrix
Product in stock where others hadn’t.
Fast efficient service and no issues.
2 novembre 2021
All good thanks
All good thanks, bit pricey for sheet of rubber but in line with other suppliers, good fast service
21 octobre 2021
Not the way to do business
Well what to say, ordered wrong sized insulation screws from uk flat roofing, told by mike storey on their email to send them back to windermere where there will be a re stocking charge, ok fair enough, sent them by royal mail 2nd class signed for, which they have signed for, 5 weeks later, still no refund and after numerous emails nobody even responds to calls or emails, pathetic company, take take.
19 octobre 2021
Avis spontané
Brilliant service,
Brilliant service,
Mark was very quick with questions and queries. Delivery is fairly pricey however we got the modular sedum roof so a fast delivery was vital.
Will definitely use them again in future. Never putting a sedum roof on the old fashioned way again.
17 septembre 2021
Very helpful by email
Ordered from the website and it wasn't in stock.
But very helpful when I emailed.
Refund straight away and suggested other products.
14 septembre 2021
Avis spontané
They're Grrrrrrrrrreat!
13 septembre 2021
Came in 3 days
Came in 3 days. Simple to use. Longest job was removing the old felt & nails.
12 septembre 2021
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