I emailed this company in advance a few months ago to confirm that they were able deliver to my destination and when I finally put my order in they were true to their word - despatched my order as qui... Voir plus
L'entreprise a répondu
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Really great service, I didnt know what I was doing, although I am a chippie by trade I havent done a lot of roofing, especially flat roof finishings etc, Mike sorted me out with all the right ki... Voir plus
L'entreprise a répondu
Found the whole experience dealing with UK Flat Roofing a pleasure. Quick next day delivery unfortunately the box containing my order was damaged on arrival. And after contacting the company via... Voir plus
L'entreprise a répondu
Excellent customer service. I had a problem with some corner trims but Mike was very helpful and sorted it out so I could get the job completed.
L'entreprise a répondu
À propos de l'entreprise
- Magasin de matériel pour l'entretien des toitures
- Grossiste en matériel de construction
- Magasin de matériaux d'isolation
Écrit par l'entreprise
UKFR Roofing & Insulation has developed we have expanded our range of construction materials and we now also specialise in Insulation, Green Roofs and more. We have also continued to grow our range of EPDM Rubber as well as GRP & Liquid Roofing. We are the leading supplier of Flat Roof Systems and accessories. With over 35 years of experience.
Coordonnées de contact
International House,, M2 3HZ, Manchester, Royaume-Uni
- 08000548324
- sales@ukflatroofing.com
- www.ukflatroofing.com
4,7
Excellent
226 avis
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Items arrived in good time and…
Items arrived in good time and condition, fixings were missing but quickly sent out when notified.
10 mai 2021
Very happy
Had a very positive experience with this company. Product was good quality and reasonably priced. Delivery was quick and all arrived well packaged.
9 mai 2021
Great service for the goods I needed…
Great service for the goods I needed with a reliable fast delivery and best for price. Good job, thanks
6 mai 2021
Wouldnt use again
Phoned them and they said the items were in stock did a postcode check for delivery charge which was £40.00. all ok they told me to order on line. Did this and paid in full. 3 days later got an email to say their delivery firm wouldnt deliver to my area so refunded money.what a waste of 3 days.
5 mai 2021
Réponse de UK Flat Roofing
Our suppliers changed there stance on small orders. It wasn't fesable for them to travel 90 miles to deliver a few sheets of EPS for £40.
And pallet isn't an option for 2.4m x 1.2m items as its 3 pallet spaces about £210 to ship.
I am very sorry about this as at the time we weren't aware of this change.
You were told as soon as I was told and refund was processed instantly.
screws missing for Warm Deck Insulation Fixing
Warm Deck Insulation Fixing for Plywood Deck –
90mm Insulation (Box 100) - plastic fixings arrived with no screws. they turned up 2 days later after we bought replacement ones and had already fixed the insulation. The box was torn and only 81 screws inside anyway. not enough to finish the job. unlikely to use them again
4 mai 2021
Avis spontané
Réponse de UK Flat Roofing
Very sorry about this. Can you email us (sales@ukflatroofing.com) re your order and we will look into this for you.
Unfortunately once the order leaves us we are in the hands of the couriers so it can get split up and damage can happen.
Couriers are struggling still with Covid and Next Day is 1 / 3 Days as we are advertising on the website.
We look forward to receiving your email and will do our best to sort something out.
Apologies for the damage and hassle caused by the delivery company.
UK flat roofing were great
UK flat roofing were great, had an issue with delivery that WASN'T UK flat roofing's fault. After one call they sorted it. Very impressed and will use again.
28 avril 2021
Réponse de UK Flat Roofing
Thanks James, glad everything got sorted, couriers definitely keep things interesting!
We look forward to working with you again soon!
Exceptional service great advice pre…
Exceptional service great advice pre order and checked with me before dispatching that I’d clicked the correct materials
Faultless
27 avril 2021
Avis spontané
Dreadful customer service
Dreadful customer service - no one answers the phone or email
Sent me the wrong parts - no response - nothing
avoid
14 avril 2021
Avis spontané
Réponse de UK Flat Roofing
Phones are extremely busy and all remote working with covid-19 but if you could email sales@ukflatroofing.com and FAO Mike with an order number we will get in touch and organise this.
Price and delivery as promised
9 avril 2021
Delivery better than Amazon prime
1 avril 2021
Easy website to shop and quick…
Easy website to shop and quick delivery. What's not to love about a business that operates like this!
12 mars 2021
Always quick delivery and service
4 mars 2021
Still waiting for delivery after 45…
Still waiting for delivery after 45 days Never received goods or explanation.
31 janvier 2021
Paid the money and nothing !!
Paid the money and nothing !!! No email, no phone call,, nothing !!! Can’t track the order. Won’t be using this lot ever again
22 décembre 2020
Good service
18 décembre 2020
Excellent service.
14 décembre 2020
Very expensive but fast delivery.
11 décembre 2020
Fabulous company
Fabulous company, really good communications and ingenuity in getting my chosen product to my home.
Thank you Mike.
10 décembre 2020
Well they were really good
Well they were really good. Very pleased with the order and delivery
5 décembre 2020
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