UKLogsDirect Avis 

7 160
•
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Repeat order from last year of Ash Logs, kindling and fire lighters. Last year’s logs were great, not too big for log burner, wonderful flame and gave out good heat. Expect same again. Hassle free... Voir plus

Noté 5 sur 5 étoiles

Customer Service was very helpful when there was an issue with Carrier who failed to deliver on the specified day. The product was well packaged and easy to store. The heat logs give off good heat... Voir plus

Noté 5 sur 5 étoiles

Excellent website, easy to navigate. Very good products, cost and quantity (we buy briquettes).Kept informed on delivery. Excellent customer care from Uk logs direct. Sadly, the pallet delivery com... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great company and have no hesitation in recommending. Communication is first class along with their product(wood) all n all they did exactly ‘what they said on the tin’ Thank you. One happy custom... Voir plus

À propos de l'entreprise

  1. Fournisseur de bois de chauffage
  2. aussi dans
  3. Fournisseur d'énergie
  4. Fournisseur de bois
  5. Fournisseur de carburant
  6. Magasin de bois

Écrit par l'entreprise

Welcome to UK Logs Direct where you can buy quality Kiln Dried Ash, Oak Beech & Birch Logs with an average moisture content of less than 20% sourced from Timber Accredited suppliers to ensure the highest quality timber, which is available in Crates, Bags and Boxes, plus we also sell premium quality Heat Logs. We Are A Member Of The WOODSURE READY TO BURN LOGS SCHEME Member WS303. Our Kiln Dried Logs & Pini Kay Heat Logs are all certified by the WOODSURE Ready To Burn Scheme to give you peace of mind and quality tested logs & heat logs

100% Committed To Quality Products & Customer Service

Écrit par l'entreprise

Quality Guaranteed
We are committed to guarantee you quality products and we ensure our timber is sourced from sustainable forests and our producers are verified
Quality Service Guaranteed
As a family business we have a good reputation for treating our customers with respect and politely and we will resolve any issue or answer any questions promptly and efficiently to ensure customer satisfaction
Fast Dispatch & Delivery
We dispatch orders promptly and you can get your delivery FREE to most areas within 2 working days but the bonus is you can choose your preferred delivery date to suit your requirements at checkout to make buying simpler and we give you email and text updates on the day of delivery

Need Help Or Advice?

Call Us We Promise To Answer Your Questions

Call Us We Promise To Answer Your Questions
It's always good to be able to talk to someone to answer your questions and put your mind at ease - Call us now on 01661243530 or 07802735801

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

7 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,9

Tous les avis

(7 160)

529 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Very positive experience

Very positive experience. My order was delivered exactly as described, with nothing missing. Order process was easy. The only down side was it was delivered a day later than expected but this was more an issue with the courier.
The product seems to be of a good quality, regular lengths with a nice range of sizes. I just need to burn some now.

30 septembre 2026
Noté 5 sur 5 étoiles

Great company

Great company. Easy to use website with clearly marked products. Easy to order and really quick and friendly delivery service.

I have ordered from here before and would recommend to friends

29 septembre 2026
Noté 5 sur 5 étoiles

Excellent website

Excellent website, easy to navigate.
Very good products, cost and quantity (we buy briquettes).Kept informed on delivery. Excellent customer care from Uk logs direct.
Sadly, the pallet delivery company kept us waiting one morning and one afternoon and couldn’t be bothered to let us know there was delay. However their driver was excellent . This is absolutely no criticism of UK logs direct.

23 septembre 2026
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Réponse de UKLogsDirect

Hi Terence
Thank you for taking the time to review us, we hope you enjoy your purchase!
Emma

Noté 5 sur 5 étoiles

With reference to my review of 23 nov…

With reference to my review of 23 nov this was due to a mistske on my part .so my comments were unjustifide and appologise. To uklogsdirect who have bern more than fair and understanding on this matter

23 septembre 2026
Avis spontané
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Réponse de UKLogsDirect

Hi Deborah
Thank you for taking the time review us.
Emma

Noté 5 sur 5 étoiles

Good

Good. Communication after vehicle breakdown and delivered at the weekend.

18 septembre 2026
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Réponse de UKLogsDirect

Hi Tina
Thank you for the 5* review.
Emma

Noté 5 sur 5 étoiles

Good logs

Good logs, delivered when I requested. No notes.

23 septembre 2026
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Réponse de UKLogsDirect

Hi Jen
Thank you for the 5* review.
Emma

Noté 4 sur 5 étoiles

A little letdown this season

We have been ordered from UKLogsDirect for years as they are good. However, this order we received wasn't as good as before. The half crate seems smaller or less logs in it comparing to last season. We hope they do better next time.
Delivery service was good as always.

23 septembre 2026
Noté 3 sur 5 étoiles

Delivery came a day later than order.

Delivery came a day later than order., but as I’m retired it doesn’t really matter the driver was pleasant put the crate as I asked . There are a lot of small pieces this time and the bulk of logs are small compared to the last couple of years regards Paul

22 septembre 2026
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Réponse de UKLogsDirect

Hi Paul
Thank you for your review and for taking the time to chat to me yesterday and I hope I managed to explain and resolve the issue to your satisfaction and I hope to see you back again next year
Kind regards
Mark

Noté 5 sur 5 étoiles

Used for several years now

Used for several years now. Always reliable and good quality logs

23 septembre 2026
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Réponse de UKLogsDirect

Hi Jamie
Thank you for your continued custom, it really is appreciated.
Emma

Noté 4 sur 5 étoiles

Highly Recommended !

This is the first time I've used UK Logs Direct. The logs shown in its advertisement appeared uniform, clean and well presented, which matched exactly what I was looking for. Price and prompt delivery were a bonus.

I normally purchase three or four loads each year and consider myself a regular user. It's always nice to be treated as a valued customer and with UK Logs Direct you can be sure that if you need any advice or concerns give them a call and they'll listen and make sure you're happy with your order.

I would certainly recommend UK Logs Direct !

22 septembre 2026
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Réponse de UKLogsDirect

Hi Pete
Thank you for taking the time to review us. We hope to see you in the future.
Emma

Noté 5 sur 5 étoiles

good customer service

easy to order. prompt delivery and excellent customer service from the man delivering the wood

18 septembre 2026
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Réponse de UKLogsDirect

Hi Gilly
Thank you for taking the time to review us.
Emma

Noté 5 sur 5 étoiles

Delivered with care

Delivered with care, straight up drive and into garage with electric mover. Kept me informed throughout delivery journey. Excellent

21 septembre 2026
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Réponse de UKLogsDirect

Hi Grahame
Thank you for the 5* review.
Emma

Noté 5 sur 5 étoiles

Efficient

Efficient, fast delivery, clear communication. Logs are great!

21 septembre 2026
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Réponse de UKLogsDirect

Hi Amanda
Thank you for the 5* review, we hope you enjoy your purchase.
Emma

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