Ultraleds.com were recommend to me by a colleague who worked in the lighting department on a film set. I called and spoke to Jack H*worth who spent time guiding me though what I needed to know in si... Voir plus
L'entreprise a répondu
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Ultraleds.com were recommend to me by a colleague who worked in the lighting department on a film set. I called and spoke to Jack H*worth who spent time guiding me though what I needed to know in si... Voir plus
L'entreprise a répondu
With so much on available on the market, I had no idea what to purchase or how best to set up our LED lighting. I got in contact with Ultra LEDs and was assisted by Jack Haworth. He was very knowledg... Voir plus
Absolutely fantastic service from Oliver Howarth and Jack Haworth! They took the time to really understand what I was looking for and guided me through choosing the perfect LED profiles and strip ligh... Voir plus
L'entreprise a répondu
Company was very helpful prior to my placing an order. Once placed, my order was delivered the next day - and the installation completed the following day, which went exactly according to plan. Happy... Voir plus
Écrit par l'entreprise
From LED strip, neon flex and pixel lighting to power supplies, cable, controllers and profiles, we stock everything you need to complete an installation. Our range includes our own Tagra brand, developed for professional projects. Our products are used in live events, retail displays, animation programming, hospitality, corporate spaces and architectural lighting schemes.
What sets us apart is our expertise. Our in-house Technical Hub supports customers with product selection, specification and installation queries, and helps take complex projects from first enquiry through to quotation and delivery. We test the products we sell for performance, reliability and UK market compliance, so you can order with confidence.
We know that reliability matters to trade customers, which is why we focus on consistent stock availability, a straightforward ordering process and fast next-day delivery. Based in Trafford Park, Manchester, we offer online ordering alongside a trade counter, and dedicated trade accounts for professionals.
Écrit par l'entreprise
Including our Pro COB, Cut Anywhere (IP20 and IP67)
Southfield Industrial Estate, Praed Road, Trafford Park, M17 1SJ, Manchester, Royaume-Uni
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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The best customer support I've ever come across! Solved an issue with kit purchased back in 2024!

Réponse de Ultra LEDs
Great support , great service , Hassan showed us how to connect and rig up the system which has made our work easier !
Thank you very much

Réponse de Ultra LEDs
Amazing LED’s. I’ve got the Neon RGB-W version, looks beautiful when turned. Build quality is very good and Ultra LED’s has all the required components plus many different options. Sales were really helpful with me selecting the right stuff and putting the order through. Fast next day delivery.

Réponse de Ultra LEDs
Excellent assistance from the support team of Jack Harrison Jones and Daniel. They helped a great deal in getting my Media Wall sorted out.

Réponse de Ultra LEDs
⭐⭐⭐⭐⭐
I recently used Ultra LED Lighting Company and couldn’t be happier with the high-end, bespoke service they provided from start to finish.
After researching many different companies, I can honestly say they were the best by far. The team were professional, knowledgeable, and really took the time to understand exactly what I wanted. The quality of the LED products and attention to detail truly stood out.
I highly recommend them for any LED work you may be considering, whether for your home or business.

Réponse de Ultra LEDs
Ordering LEDs for my kitchen felt like a really overwhelming task, no idea what I'd need! I found a tutorial online, but couldn't quite match up what it said I needed to the products on the site. I emailed, not expecting a reply quickly if at all, but Hassan got back to me in a flash with the products I needed and a payment link, and when I told him I'd already gone ahead and ordered what I thought I needed (back to the fact I didn't think anyone would reply!), he helped troubleshoot and doublecheck that my order would work as intended. Goods arrived in less than 24hrs. Excellent customer service.

Réponse de Ultra LEDs
Great to deal with, Jack was very helpful and knowledgeable. Speedy delivery.
Will certainly use again.

Réponse de Ultra LEDs
Thomas, Wayne and Jack, the sales guys I dealt with were excellent. Everything was very slick and advice given on compatable products. Even when a few items were damaged in transit, replacements sent out next day. Great service, product is being installed at the moment and no issues so far, but confident if it's as good as the service, it will be great.

Réponse de Ultra LEDs
Bought festoon lights several years ago. Great service.
Recently contacted them for some replacement bulbs and they have sent them out for free. Can’t complain at that! 10/10 for Hassan Umerji in Sales Support.

Réponse de Ultra LEDs
Absolutely brilliant company to deal with ,everything perfect from delivery to packaging and the quality of the products are exceptional
As a returning customer I knew what to expect.
Big thanks to jack in sales ,I made a error in my order and it was sorted within minutes ,no messing about
Would definitely recommend

Réponse de Ultra LEDs
Been buying my LED’s and profiles from Ultra LED’s for best part of 2 years now always deliver next day once you reach the minimum spend criteria. Tend to deal with Tom Humphrey’s who always advises me on what I need for what I am trying to achieve!

Réponse de Ultra LEDs
I had a great experience with Ultra LEDs. The staff, Thomas was very responsive and took the time to explain the products and installation options clearly. He answered all of my questions thoroughly and gave honest, helpful advice that made it much easier to understand what would work best for my usage. I really appreciated his professionalism and product knowledge. Highly recommended for anyone looking for quality LED's lighting and reliable guidance.

Réponse de Ultra LEDs
Super efficient and Thomas was bang on with quick advice when i had a query. great product. Great Service.

Réponse de Ultra LEDs
Had a very pleasant experience dealing with Hassan. After my delivery address posed an issue when trying to place my order, Hassan was able to not only respond within a matter of hours, but also rectify the problem and provide me an invoice and weblink to make payment. Despite being in the Scottish Highlands, and an oversized order, the delivery arrived in under 48 hours from point of order, which is impressive!
Would happily reccomend and use again in the future.

Réponse de Ultra LEDs
Great. They exchanged my product for free as was under warranty. Defo recommend

Réponse de Ultra LEDs
Customer Service isn't good enough.. I opened an account and phoned for some tech information and they said they`d email me back, which I thought was weird.. I`ve tried to call them several times the system cuts the call, the one time after I got through to someome they were pretty blunt and basically put the phone down. Very weird behaviour

Réponse de Ultra LEDs
Everything was great order was easy delivery was quick and on time a return was processed and credited quickly

Réponse de Ultra LEDs
They've sent the LED tile trims quickly, but FedEx messed up and failed to deliver for a couple of days, not even showing up when they said they would. I've reached to UltraLEDs, spoke to Jack, and he immediately sent out a urgent shipment with another set of trims, which arrived the day after. Impeccable response from UltraLEDs to a carrier issue. Will definitely use them again in the future!

Réponse de Ultra LEDs
Tom H makes the experience so easy especially when you don’t know your way around the products and exactly what to order I send Tom a visual or dimensions of my project and he helps tailor a list of everything I need making it seamless and easy. This is what I look for in a supplier. Thanks Tom!

Réponse de Ultra LEDs
Purchased a driver and a 5m LED strip light. The quality was far superior to the lights I used previously. They were more expensive from this site but the quality is night and day and worth the extra cost. Delivery was nice a quick.

Réponse de Ultra LEDs
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