Ultra LEDs Avis 

285
•
TrustScore 5 sur 5

4,8

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Noté 5 sur 5 étoiles

Ultraleds.com were recommend to me by a colleague who worked in the lighting department on a film set. I called and spoke to Jack H*worth who spent time guiding me though what I needed to know in si... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

With so much on available on the market, I had no idea what to purchase or how best to set up our LED lighting. I got in contact with Ultra LEDs and was assisted by Jack Haworth. He was very knowledg... Voir plus

Noté 5 sur 5 étoiles

Absolutely fantastic service from Oliver Howarth and Jack Haworth! They took the time to really understand what I was looking for and guided me through choosing the perfect LED profiles and strip ligh... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Company was very helpful prior to my placing an order. Once placed, my order was delivered the next day - and the installation completed the following day, which went exactly according to plan. Happy... Voir plus

À propos de l'entreprise

  1. Magasin de luminaires
  2. aussi dans
  3. Conseil en technique d'éclairage
  4. Entrepreneur en éclairage
  5. Fabricant de luminaires

À propos de Ultra LEDs

Écrit par l'entreprise

Ultra LEDs has over 15 years worth of experience as a leading UK supplier of LED lighting components to trade, commercial and consumer customers. For over 15 years, we've helped installers, electricians, designers and specifiers deliver outstanding LED lighting projects across the UK and around the world.

From LED strip, neon flex and pixel lighting to power supplies, cable, controllers and profiles, we stock everything you need to complete an installation. Our range includes our own Tagra brand, developed for professional projects. Our products are used in live events, retail displays, animation programming, hospitality, corporate spaces and architectural lighting schemes.

What sets us apart is our expertise. Our in-house Technical Hub supports customers with product selection, specification and installation queries, and helps take complex projects from first enquiry through to quotation and delivery. We test the products we sell for performance, reliability and UK market compliance, so you can order with confidence.

We know that reliability matters to trade customers, which is why we focus on consistent stock availability, a straightforward ordering process and fast next-day delivery. Based in Trafford Park, Manchester, we offer online ordering alongside a trade counter, and dedicated trade accounts for professionals.

600,000 Items in stock

Écrit par l'entreprise

Dispatched same day
With over 15 years of experience in providing high-quality LED lighting solutions with next day delivery free for most orders over £75 ensuring you get the product you need, when you need it. Our in-house Technical Hub supports customers with product selection, specification and installation queries, you can visit us in person or call us on 0161 507 9249

Up to 7 year warranty

Including our Pro COB, Cut Anywhere (IP20 and IP67)

Many of our products, including selected LED strip and drivers, come with warranties of up to 7 years, giving you long-term peace of mind on every installation.

Coordonnées de contact

Get 10% Off

All approved trade customers get 10% off every order

4,8

Excellent

TrustScore 5 sur 5

285 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,8

Tous les avis

(285)

80 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The best customer support I've ever…

The best customer support I've ever come across! Solved an issue with kit purchased back in 2024!

4 mars 2026
Avis spontané
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Réponse de Ultra LEDs

Thank you so much for your kind words! We're really pleased we could help resolve the issue for you, even after some time had passed since your purchase.

Our team always aims to provide the best support possible, so it’s great to hear that reflected in your experience. If you ever need anything else, we’re always happy to help.

Ultra LEDs

Noté 5 sur 5 étoiles

Great support

Great support , great service , Hassan showed us how to connect and rig up the system which has made our work easier !
Thank you very much

6 mars 2026
Avis spontané
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Réponse de Ultra LEDs

Thank you for your great feedback! We're really pleased to hear you had a positive experience and that Hassan was able to help show you how to connect and set up the system.

We’ll be sure to pass your kind comments on to him. It's great to know the setup has made your work easier!

Thanks again for choosing Ultra LEDs.

Ultra LEDs

Noté 5 sur 5 étoiles

Amazing LED’s

Amazing LED’s. I’ve got the Neon RGB-W version, looks beautiful when turned. Build quality is very good and Ultra LED’s has all the required components plus many different options. Sales were really helpful with me selecting the right stuff and putting the order through. Fast next day delivery.

24 février 2026
Avis spontané
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Réponse de Ultra LEDs

Thank you for the fantastic review!

We're really pleased to hear you're happy with the Neon RGB-W and that it looks great once installed. It's also great to know our team were able to help you choose the right components and get everything sorted quickly.

We really appreciate you taking the time to share your experience, and we hope you enjoy the lighting!

Thanks again from the Ultra LEDs team.

Noté 5 sur 5 étoiles

Excellent assistance from the support…

Excellent assistance from the support team of Jack Harrison Jones and Daniel. They helped a great deal in getting my Media Wall sorted out.

24 février 2026
Avis spontané
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Réponse de Ultra LEDs

Thank you for the great feedback! We're really pleased to hear that Jack and Daniel were able to assist you with getting your Media Wall sorted.

We'll be sure to pass your kind comments on to them. If you need any further help in the future, our team is always here to help.

Ultra LEDs

Noté 5 sur 5 étoiles

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I recently used Ultra LED Lighting Company and couldn’t be happier with the high-end, bespoke service they provided from start to finish.

After researching many different companies, I can honestly say they were the best by far. The team were professional, knowledgeable, and really took the time to understand exactly what I wanted. The quality of the LED products and attention to detail truly stood out.

I highly recommend them for any LED work you may be considering, whether for your home or business.

24 février 2026
Avis spontané
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Réponse de Ultra LEDs

Thank you for the fantastic review! We're delighted to hear that you were happy with the service and that our team could help deliver exactly what you were looking for.

It’s great to know our products, attention to detail, and bespoke approach stood out during your experience. Your recommendation really means a lot to us.

If you ever need any assistance with future projects, we’d be more than happy to help.

Ultra LEDs

Noté 5 sur 5 étoiles

Ordering LEDs for my kitchen felt like…

Ordering LEDs for my kitchen felt like a really overwhelming task, no idea what I'd need! I found a tutorial online, but couldn't quite match up what it said I needed to the products on the site. I emailed, not expecting a reply quickly if at all, but Hassan got back to me in a flash with the products I needed and a payment link, and when I told him I'd already gone ahead and ordered what I thought I needed (back to the fact I didn't think anyone would reply!), he helped troubleshoot and doublecheck that my order would work as intended. Goods arrived in less than 24hrs. Excellent customer service.

20 février 2026
Avis spontané
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Réponse de Ultra LEDs

Thank you for taking the time to leave such a detailed review! We're really glad Hassan was able to help guide you through the process and make things a bit less overwhelming.

It’s great to hear he could quickly point you in the right direction and double-check everything to make sure your order would work as intended. We're also pleased your order arrived so quickly!

If you ever need any help with future projects, please don’t hesitate to get in touch.

Ultra LEDs

Noté 5 sur 5 étoiles

Great to deal with

Great to deal with, Jack was very helpful and knowledgeable. Speedy delivery.
Will certainly use again.

18 février 2026
Avis spontané
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Réponse de Ultra LEDs

Thank you for your great feedback! We're really pleased to hear you found us easy to deal with and that Jack was able to help with his knowledge and support.

It's also great to know your order arrived quickly. We really appreciate your support and look forward to helping you again in the future.

Ultra LEDs

Noté 5 sur 5 étoiles

Excellent Service

Thomas, Wayne and Jack, the sales guys I dealt with were excellent. Everything was very slick and advice given on compatable products. Even when a few items were damaged in transit, replacements sent out next day. Great service, product is being installed at the moment and no issues so far, but confident if it's as good as the service, it will be great.

17 février 2026
Avis spontané
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Réponse de Ultra LEDs

Thank you for the fantastic feedback! We're really pleased to hear that Thomas, Wayne, and Jack were able to provide helpful advice and make the process smooth for you.

We're also glad we could quickly resolve the issue with the damaged items and get replacements out to you straight away. It’s great to hear the installation is going well so far, and we’re confident you’ll be just as happy with the final result.

If you need any support during or after the in

Noté 5 sur 5 étoiles

Great service.

Bought festoon lights several years ago. Great service.

Recently contacted them for some replacement bulbs and they have sent them out for free. Can’t complain at that! 10/10 for Hassan Umerji in Sales Support.

9 février 2026
Avis spontané
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Réponse de Ultra LEDs

Thank you for the great review! We're really pleased to hear you've had such a positive experience with us over the years.

It's great to know Hassan was able to help with the replacement bulbs and get everything sorted for you. We'll be sure to pass your kind feedback on to him.

Thanks again for your continued support!

Ultra LEDs

Noté 5 sur 5 étoiles

Absolutely brilliant company to deal…

Absolutely brilliant company to deal with ,everything perfect from delivery to packaging and the quality of the products are exceptional
As a returning customer I knew what to expect.
Big thanks to jack in sales ,I made a error in my order and it was sorted within minutes ,no messing about

Would definitely recommend

4 février 2026
Avis spontané
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Réponse de Ultra LEDs

Thank you for the fantastic review and for being a returning customer – we really appreciate your continued support.

We're delighted to hear everything met your expectations again, from delivery and packaging to the quality of the products. It's also great to know Jack was able to quickly sort out the issue with your order.

Thanks again for the recommendation, and we look forward to helping you with your next project.

Ultra LEDs

Noté 5 sur 5 étoiles

Been buying my LED’s and profiles from…

Been buying my LED’s and profiles from Ultra LED’s for best part of 2 years now always deliver next day once you reach the minimum spend criteria. Tend to deal with Tom Humphrey’s who always advises me on what I need for what I am trying to achieve!

5 février 2026
Avis spontané
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Réponse de Ultra LEDs

Thank you for your continued support over the past couple of years — we really appreciate it!

It’s great to hear that Tom has been able to help with advice on the right products for your projects, and that our delivery service has been working well for you.

Thanks again for choosing Ultra LEDs, and we look forward to helping you with many more projects in the future.

Ultra LEDs

Noté 5 sur 5 étoiles

I had a great experience with Ultra LEDs

I had a great experience with Ultra LEDs. The staff, Thomas was very responsive and took the time to explain the products and installation options clearly. He answered all of my questions thoroughly and gave honest, helpful advice that made it much easier to understand what would work best for my usage. I really appreciated his professionalism and product knowledge. Highly recommended for anyone looking for quality LED's lighting and reliable guidance.

2 février 2026
Avis spontané
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Réponse de Ultra LEDs

Thank you for the fantastic review! We're really pleased to hear you had such a positive experience with us.

It's great to know that Thomas was able to take the time to explain the products and installation options clearly and provide helpful advice for your project. We'll be sure to pass your kind feedback on to him.

We really appreciate the recommendation and look forward to helping you again in the future.

Ultra LEDs

Noté 5 sur 5 étoiles

Super efficient and Thomas was bang on…

Super efficient and Thomas was bang on with quick advice when i had a query. great product. Great Service.

3 février 2026
Avis spontané
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Réponse de Ultra LEDs

Thank you for the great review! We're really pleased to hear you found the service efficient and that Thomas was able to provide quick and helpful advice when you needed it.

It's also great to know you're happy with the product and service. We really appreciate your feedback!

Ultra LEDs

Noté 5 sur 5 étoiles

Had a very pleasant experience dealing…

Had a very pleasant experience dealing with Hassan. After my delivery address posed an issue when trying to place my order, Hassan was able to not only respond within a matter of hours, but also rectify the problem and provide me an invoice and weblink to make payment. Despite being in the Scottish Highlands, and an oversized order, the delivery arrived in under 48 hours from point of order, which is impressive!

Would happily reccomend and use again in the future.

29 janvier 2026
Avis spontané
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Réponse de Ultra LEDs

Thank you for the fantastic feedback! We're really pleased to hear you had such a positive experience and that Hassan was able to quickly help resolve the delivery address issue for you.

It's great to know everything arrived so quickly, especially given the distance and size of the order! We'll be sure to pass your kind comments on to Hassan.

We really appreciate the recommendation and look forward to helping you again in the future.

Ultra LEDs

Noté 5 sur 5 étoiles

Great

Great. They exchanged my product for free as was under warranty. Defo recommend

28 janvier 2026
Avis spontané
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Réponse de Ultra LEDs

Thank you for the great review! We're really pleased we could help resolve the issue for you under warranty.

We appreciate the recommendation and are always here if you need any support in the future.

Ultra LEDs

Noté 2 sur 5 étoiles

Disgraceful Customer Service

Customer Service isn't good enough.. I opened an account and phoned for some tech information and they said they`d email me back, which I thought was weird.. I`ve tried to call them several times the system cuts the call, the one time after I got through to someome they were pretty blunt and basically put the phone down. Very weird behaviour

3 janvier 2026
Avis spontané
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Réponse de Ultra LEDs

Good morning,

We’re sorry to hear you’ve been left feeling frustrated, and thank you for bringing this to our attention.

We’ve checked our systems and, at the moment, we’re unable to find any record of the enquiry or the call you’ve described. We genuinely want to look into this further and help resolve your query, but we do need a bit more information to do so.

We’ve reached out to request some details so we can understand exactly what happened and get to the bottom of your query as quickly as possible. As soon as we have that information, a member of the team will be happy to assist.

Kind regards,
Annabel
Ultra LEDS

Noté 5 sur 5 étoiles

Everything was great order was easy…

Everything was great order was easy delivery was quick and on time a return was processed and credited quickly

4 décembre 2025
Avis spontané
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Réponse de Ultra LEDs

Thank you for your great feedback! We're really pleased to hear that the ordering process was easy, delivery was quick, and that your return was handled smoothly.

We appreciate you taking the time to share your experience and hope to help you again in the future.

Ultra LEDs

Noté 5 sur 5 étoiles

Problems with FedEx but UltraLEDs quickly sorted it !

They've sent the LED tile trims quickly, but FedEx messed up and failed to deliver for a couple of days, not even showing up when they said they would. I've reached to UltraLEDs, spoke to Jack, and he immediately sent out a urgent shipment with another set of trims, which arrived the day after. Impeccable response from UltraLEDs to a carrier issue. Will definitely use them again in the future!

26 novembre 2025
Avis spontané
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Réponse de Ultra LEDs

Thank you for taking the time to leave such a great review! We're sorry to hear there were issues with the courier, but we're really pleased Jack was able to step in quickly and get a replacement shipment out to you.

We always aim to resolve any problems as quickly as possible, so it's great to hear everything worked out in the end. We'll be sure to pass your kind feedback on to Jack.

Thanks again for your support, and we look forward to helping you again in the future.

Ultra LEDs

Noté 5 sur 5 étoiles

Tom H makes the experience so easy…

Tom H makes the experience so easy especially when you don’t know your way around the products and exactly what to order I send Tom a visual or dimensions of my project and he helps tailor a list of everything I need making it seamless and easy. This is what I look for in a supplier. Thanks Tom!

25 novembre 2025
Avis spontané
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Réponse de Ultra LEDs

Thank you for the fantastic feedback! We're really pleased to hear that Tom has been able to make the process easy and help guide you to the right products for your projects.

Providing clear advice and making things seamless for our customers is exactly what we aim for, so it's great to know Tom has been able to support you in that way. We'll be sure to pass your kind comments on to him.

Thanks again for your support, and we look forward to helping with your future projects.

Ultra LEDs

Noté 5 sur 5 étoiles

Purchased a driver and a 5m LED strip…

Purchased a driver and a 5m LED strip light. The quality was far superior to the lights I used previously. They were more expensive from this site but the quality is night and day and worth the extra cost. Delivery was nice a quick.

31 octobre 2025
Avis spontané
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Réponse de Ultra LEDs

Thank you for your review!

We're really pleased to hear that you noticed the difference in quality with the driver and LED strip. We work hard to source products that perform reliably and last longer, so it's great to know it’s been worth it for you.

Thanks as well for mentioning the delivery — we're glad everything arrived quickly.

We appreciate you taking the time to share your experience!

Best regards,
The Ultra LEDs Team

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