Ultra LEDs Avis 

285
•
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Ultraleds.com were recommend to me by a colleague who worked in the lighting department on a film set. I called and spoke to Jack H*worth who spent time guiding me though what I needed to know in si... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

With so much on available on the market, I had no idea what to purchase or how best to set up our LED lighting. I got in contact with Ultra LEDs and was assisted by Jack Haworth. He was very knowledg... Voir plus

Noté 5 sur 5 étoiles

Absolutely fantastic service from Oliver Howarth and Jack Haworth! They took the time to really understand what I was looking for and guided me through choosing the perfect LED profiles and strip ligh... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Company was very helpful prior to my placing an order. Once placed, my order was delivered the next day - and the installation completed the following day, which went exactly according to plan. Happy... Voir plus

À propos de l'entreprise

  1. Magasin de luminaires
  2. aussi dans
  3. Conseil en technique d'éclairage
  4. Entrepreneur en éclairage
  5. Fabricant de luminaires

À propos de Ultra LEDs

Écrit par l'entreprise

Ultra LEDs has over 15 years worth of experience as a leading UK supplier of LED lighting components to trade, commercial and consumer customers. For over 15 years, we've helped installers, electricians, designers and specifiers deliver outstanding LED lighting projects across the UK and around the world.

From LED strip, neon flex and pixel lighting to power supplies, cable, controllers and profiles, we stock everything you need to complete an installation. Our range includes our own Tagra brand, developed for professional projects. Our products are used in live events, retail displays, animation programming, hospitality, corporate spaces and architectural lighting schemes.

What sets us apart is our expertise. Our in-house Technical Hub supports customers with product selection, specification and installation queries, and helps take complex projects from first enquiry through to quotation and delivery. We test the products we sell for performance, reliability and UK market compliance, so you can order with confidence.

We know that reliability matters to trade customers, which is why we focus on consistent stock availability, a straightforward ordering process and fast next-day delivery. Based in Trafford Park, Manchester, we offer online ordering alongside a trade counter, and dedicated trade accounts for professionals.

600,000 Items in stock

Écrit par l'entreprise

Dispatched same day
With over 15 years of experience in providing high-quality LED lighting solutions with next day delivery free for most orders over £75 ensuring you get the product you need, when you need it. Our in-house Technical Hub supports customers with product selection, specification and installation queries, you can visit us in person or call us on 0161 507 9249

Up to 7 year warranty

Including our Pro COB, Cut Anywhere (IP20 and IP67)

Many of our products, including selected LED strip and drivers, come with warranties of up to 7 years, giving you long-term peace of mind on every installation.

Coordonnées de contact

Get 10% Off

All approved trade customers get 10% off every order

4,8

Excellent

TrustScore 5 sur 5

285 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(285)

80 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fabulous lights

I bought the LED lights to go under coving. It has remote control and an app. They are brilliant and were a very reasonable price.
They arrived quickly and well packaged. Would definitely recommend.

10 juillet 2025
Avis spontané
Logo de Ultra LEDs

Réponse de Ultra LEDs

Thank you for the lovely review! We're really pleased to hear you're happy with the LED lights and that they worked perfectly for your coving.

It's great to know you found them easy to use with both the remote and the app, and that everything arrived quickly and well packaged.

We really appreciate the recommendation and hope you enjoy the lighting!

Ultra LEDs

Noté 5 sur 5 étoiles

Good experience

Good company to deal with, friendly staff and also onsite technical advisors.

I dealt with Jack who was very helpful.

1 octobre 2025
Avis spontané
Logo de Ultra LEDs

Réponse de Ultra LEDs

Hi Adnaan, Thank you for taking the time to share your feedback. We greatly appreciate your kind words and are pleased to hear that your experience was a positive one.

Your recognition of Jack’s assistance is especially appreciated and will be shared with him. We hope to see you again soon!

Noté 1 sur 5 étoiles

No response to TWO sales queries.

Contacted this company TWICE having sent them a list of requirements and related questions concerning my LED lighting project. Zero response on both occasions. UNFORGIVABLE!!

If they can't be bothered to respond to potential customers at the sales stage, I can only imagine their attitude after they have your money. Ultra poor service from Ultra LEDs.

17 septembre 2025
Avis spontané
Logo de Ultra LEDs

Réponse de Ultra LEDs

Good morning,

We're genuinely sorry to hear about your experience.

We take all enquiries seriously and aim to respond promptly, so we're concerned to learn that your message was not responded to promptly.

Unfortunately, we've been unable to locate your query in our system based on the information provided here.

To help us resolve this for you as quickly as possible, please email us directly at support@ultraleds.co.uk
with your original message and any relevant details (such as the date sent or the name/email address used). We'll prioritise your request and ensure you receive the support you need.

We truly value your interest in Ultra LEDs and would appreciate the opportunity to make things right.

Kind regards,
The Ultra LEDs Team

Noté 5 sur 5 étoiles

Outstanding Service and communication

I had emailed and spoke to Jack Harrison-Jones on several occasions and he was always happy to accommodate all my questions and queries without hesitation. I was very happy with the discount offered as well as price match.

2 septembre 2025
Avis spontané
Logo de Ultra LEDs

Réponse de Ultra LEDs

Hi Janet,

Thank you for your kind words and for taking the time to leave this great review!

We're delighted to hear that you had such a positive experience with Jack — he’ll be thrilled to know his support made a difference. It’s great to know we met your expectations regarding both customer service and competitive pricing.

We truly appreciate your business and look forward to working with you again in the future!

Noté 5 sur 5 étoiles

Amazing product,,

Amazing product,,, very help full every time I’m asked thay have been i contact every step of the way,,, will buy again and very fast delivery,,, 5 stars Plus

4 août 2025
Avis spontané
Noté 5 sur 5 étoiles

professional

Fantastic place

26 août 2025
Avis spontané
Logo de Ultra LEDs

Réponse de Ultra LEDs

Thank you, we appreciate your positive feedback!

Noté 5 sur 5 étoiles

I had an excellent experience with…

I had an excellent experience with UltraLEDs. The quality of their products are the best available, and the whole process from my initial enquiry to receiving my order was effortless. Whenever I had a question, the team responded promptly and helpfully. Tom went the extra mile to ensure I received my order on time, which I truly appreciated. I’m very happy with the team at UltraLEDs and actually plan to use their design service for my next project!
Highly recommended!

1 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Tom Humphrey’s

I can’t recommend Ultra LED’s enough, and the main reason for that is Tom Humphreys . He is the reason I continue to use this company. From day one, he has gone above and beyond what you would expect – nothing is ever too much trouble, and he’s always willing to help, no matter how big or small the query.

Tom’s knowledge of the products is excellent, and he takes the time to make sure everything is right for your needs. It’s rare to find someone who genuinely cares about the customer experience, but Tom does exactly that. He is reliable, approachable, and always available to provide support when needed.

In short, Tom is a real credit to Ultra LED’s and the reason I highly recommend them. Service like this makes all the difference, and it’s why I’ll continue to use the company in the future.

23 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Great service- friendly advice and good…

Great service- friendly advice and good quality components

13 août 2025
Avis spontané
Logo de Ultra LEDs

Réponse de Ultra LEDs

Hi David, Thanks for your great feedback! We're pleased to hear you found our service helpful and you thought our products were good quality. This is all very important to us and great to hear.

Noté 5 sur 5 étoiles

Cheapest price online so placed an…

Cheapest price online so placed an order. Very fast deliver within 2 days.
Good quality and well packaged.

5 août 2025
Avis spontané
Logo de Ultra LEDs

Réponse de Ultra LEDs

Hi Stephen, We're thrilled to hear that you found the best price with us and that your order arrived quickly and in great condition. Thanks again for choosing us.

Noté 5 sur 5 étoiles

Have to say all the staff were great

Have to say all the staff were great. I had a very specific project and all the advice and products supplied were fantastic. Would highly recommend.
Christian
Garden lighting London Ltd.

7 août 2025
Avis spontané
Logo de Ultra LEDs

Réponse de Ultra LEDs

Hi Christian, We're delighted to hear that our team was able to support your project at Garden Lighting London Ltd. and provide the right advice and products. We look forward to working with you again in the future.

Noté 5 sur 5 étoiles

Really competitive trade pricing and…

Really competitive trade pricing and got some in depth advice on a pixel install

23 juin 2025
Avis spontané
Logo de Ultra LEDs

Réponse de Ultra LEDs

Thanks for the great feedback, Andrew! Glad you found the pricing competitive and the pixel advice helpful — we're always here if you need anything else.

Noté 5 sur 5 étoiles

Once again Ultra LEDs were excellent

Once again Ultra LEDs were excellent - Jack Harrison-Jones is top notch - on several occasions he has helped me hugely with understanding my requirements and finding me the ideal products, and he is so quick. 5 star review for both Ultra LEDs and for Jack personally!

10 juin 2025
Avis spontané
Logo de Ultra LEDs

Réponse de Ultra LEDs

Hi Steven, thanks so much for the amazing review and Jack is pleased to know his support made a real difference. We truly appreciate your continued trust in Ultra LEDs and look forward to helping you again soon.

Noté 5 sur 5 étoiles

I came here last year and purchased…

I came here last year and purchased some ultra bright LEDs for my van, unfortunately due to the moisture in the van I was having corrosion issues with the wiring and soldered connectors. I came back and spoke to the lovely Sophie, she listen to the problems I was having with the corrosion and recommended the IP rated ultra bright LEDs with the correct wiring, end caps and silicone sealant to seal the connectors from moisture. Sophie was a massive help and I cannot thank her enough!

30 mai 2025
Avis spontané
Logo de Ultra LEDs

Réponse de Ultra LEDs

Hi Aidan, We're really glad Sophie was able to help you find the right solution — she is thrilled to hear your great feedback. We look forward to working with you again.

Noté 5 sur 5 étoiles

I ordered the wrong cables and should…

I ordered the wrong cables and should have bought 12V instead of 24V. Thomas made it all ok and sent out the correct parts FOC. Nice one.

8 mai 2025
Avis spontané
Logo de Ultra LEDs

Réponse de Ultra LEDs

Hi there, we are glad to hear that this was resolved for you quick and easily by Thomas. We will always be happy to help out in any way possible!

Noté 5 sur 5 étoiles

Tom was excellent.

I spoke to Tom over the phone to assist me with my query. He quickly checked my invoice and saw what further parts I needed.

I was driving at the time so Tom kindly emailed me the parts.

I’ve since ordered and have everything working.

24 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

RGB dreams delivered (with a side of tiki flair) 🌈🍹

I’ve been into lighting since the days when my parents had those old-school glass Christmas bulbs — the ones that doubled as both decoration and fire hazard 🔥🎄. So when I say I take lighting seriously, I mean it. It’s not just about seeing — it’s about vibe 🎶💡. That’s where Ultra LEDs come in.

I first discovered them in 2024 when my electrician recommended Ultra LEDs for a project I was working on — and I’m so glad he did.

That first order was for my home cinema room 🎬 — complete with vintage posters for Alien, Jurassic Park, Star Wars, Ghostbusters, Back to the Future, Batman, Robocop, E.T. and Jaws 🛸🦖👻🦇🚀. The LEDs turned it from a cool space into a full-blown nostalgic time machine ⏳✨. Subtle glows, no flicker, and more ambiance than a Spielberg score 🎼🍿.

The second batch (lighting’s leading role in this story) is powering my outdoor tiki bar 🌴🍍 — my favourite 2024 side project. Bit by bit, it’s evolved from “shed with a rum collection” 🛖🥃 to something Tom Cruise might have flipped bottles in circa Cocktail 🍸🎭 (minus the ‘80s soundtrack, sadly 🎧). A splash of RGB here, warm white over there — it’s like holiday mode at the flick of a switch 🎉🌅.

Massive thanks to Thomas Humphreys (📦 Ben Affleck in The Accountant — calm, efficient, and on top of every detail… and possibly running laps between orders 🏃‍♂️) and Jack Harrison-Jones (🛍️ Indiana Jones in a tech support headset — adventurous, resourceful, and always ready to help you find the lost glow of your perfect lighting setup 🏹💡) for being absolute legends 🙌. Quick replies, smooth order handling, and a tidy discount without any hassle 💬🧾. Top lads 👌.

Bottom line: If it plugs in and glows ⚡💡, Ultra LEDs probably do it better than anyone else. Based in Trafford Park, their LEDs shine brighter than the Trafford Centre at Christmas — and that’s saying something. I’ll be back for the next lighting adventure — arcade room, anyone? 🕹️🚀

25 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

fab customer service

fab customer service , really refreshing to experience and i will certainly be returning as a very happy customer.

17 avril 2025
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus