Ultra LEDs Avis 

285
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ultraleds.com were recommend to me by a colleague who worked in the lighting department on a film set. I called and spoke to Jack H*worth who spent time guiding me though what I needed to know in si... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

With so much on available on the market, I had no idea what to purchase or how best to set up our LED lighting. I got in contact with Ultra LEDs and was assisted by Jack Haworth. He was very knowledg... Voir plus

Noté 5 sur 5 étoiles

Absolutely fantastic service from Oliver Howarth and Jack Haworth! They took the time to really understand what I was looking for and guided me through choosing the perfect LED profiles and strip ligh... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Company was very helpful prior to my placing an order. Once placed, my order was delivered the next day - and the installation completed the following day, which went exactly according to plan. Happy... Voir plus

À propos de l'entreprise

  1. Magasin de luminaires
  2. aussi dans
  3. Conseil en technique d'éclairage
  4. Entrepreneur en éclairage
  5. Fabricant de luminaires

À propos de Ultra LEDs

Écrit par l'entreprise

Ultra LEDs has over 15 years worth of experience as a leading UK supplier of LED lighting components to trade, commercial and consumer customers. For over 15 years, we've helped installers, electricians, designers and specifiers deliver outstanding LED lighting projects across the UK and around the world.

From LED strip, neon flex and pixel lighting to power supplies, cable, controllers and profiles, we stock everything you need to complete an installation. Our range includes our own Tagra brand, developed for professional projects. Our products are used in live events, retail displays, animation programming, hospitality, corporate spaces and architectural lighting schemes.

What sets us apart is our expertise. Our in-house Technical Hub supports customers with product selection, specification and installation queries, and helps take complex projects from first enquiry through to quotation and delivery. We test the products we sell for performance, reliability and UK market compliance, so you can order with confidence.

We know that reliability matters to trade customers, which is why we focus on consistent stock availability, a straightforward ordering process and fast next-day delivery. Based in Trafford Park, Manchester, we offer online ordering alongside a trade counter, and dedicated trade accounts for professionals.

600,000 Items in stock

Écrit par l'entreprise

Dispatched same day
With over 15 years of experience in providing high-quality LED lighting solutions with next day delivery free for most orders over £75 ensuring you get the product you need, when you need it. Our in-house Technical Hub supports customers with product selection, specification and installation queries, you can visit us in person or call us on 0161 507 9249

Up to 7 year warranty

Including our Pro COB, Cut Anywhere (IP20 and IP67)

Many of our products, including selected LED strip and drivers, come with warranties of up to 7 years, giving you long-term peace of mind on every installation.

Coordonnées de contact

Get 10% Off

All approved trade customers get 10% off every order

4,8

Excellent

TrustScore 5 sur 5

285 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,8

Tous les avis

(285)

80 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Pre-purchase customer service 5 star!

Made multiple points of contact to establish LED solutions for my motorhome. Without physically making any purchase their pre-purchase customer service was brilliant. Established a root for DIY installation and the products I’ll need to implement. Thomas was a great help, courteous and helpful throughout. Can’t wait to complete my purchase!

11 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Very helpful sales team

Very helpful sales person, answered lots of questions. I had some issues with bulbs failing (from a previous order) and they replaced them very quickly

31 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Highly recommended

Fast turnaround, responsive support, and high quality products. No hesitation in recommending!

25 mars 2025
Avis spontané
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Réponse de Ultra LEDs

Thank you so much for your kind words Dmitry! We're thrilled to hear that you had a great experience with our service and products. We truly appreciate your recommendation and look forward to serving you again in the future!

Noté 5 sur 5 étoiles

Solid service

Fast response and accurate

24 mars 2025
Avis spontané
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Réponse de Ultra LEDs

Thank you for the great feedback! We’re glad to hear that you were satisfied with our response times and accuracy. We look forward to assisting you again soon!

Noté 5 sur 5 étoiles

Great experience

Good quality products, helpful staff. Had a small issue with a connector not fitting into a profile but Sophie was very helpful and reasonable and sorted it out. And they replied to my email very quickly. Would use again.

24 mars 2025
Avis spontané
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Réponse de Ultra LEDs

Thank you for sharing your experience! We’re so glad you were happy with the quality of our products and that Sophie was able to assist you promptly. We truly appreciate your patience and understanding. Anything we can help out with again in the future just let us know.

Noté 5 sur 5 étoiles

Great customer service

I had a query with my order and the response was immediate and helpful.

24 mars 2025
Avis spontané
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Réponse de Ultra LEDs

Thank you for your 5 star review! We’re glad we could assist you quickly and effectively. Providing great customer service is our top priority, and we’re happy to have met your expectations. We look forward to helping you again soon!

Noté 5 sur 5 étoiles

Excellent LED system and customer service

I recently purchased an LED lighting system from UltraLEDS.co.uk, and I couldn't be happier with the entire experience! From the moment I placed my order, the process was smooth and efficient. The lights arrived promptly and were packaged securely.
What truly impressed me, however, was their exceptional customer service. I had a few questions about the installation and wiring, and Thomas @ Ultra LEDs was incredibly responsive and helpful. They patiently addressed all my queries, providing clear and concise explanations that made the setup a breeze. It's rare to find a company that's so willing to go the extra mile to ensure customer satisfaction.
The LED lights themselves are fantastic and the wireless controller makes the whole system easy to use and run. The lights are bright and have transformed the ambiance of my living room. The quality is evident, and I'm confident they'll last for years to come.
Overall, I highly recommend UltraLeds.co.uk to anyone looking for a reliable and customer-focused LED lighting provider. Their excellent products and outstanding support have made me a very satisfied customer.

17 mars 2025
Avis spontané
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Réponse de Ultra LEDs

Thank you so much for your detailed and thoughtful review Chris! We’re thrilled to hear that you had such a positive experience with both our products and service. It’s great to know that Thomas was able to assist you effectively with your installation, and we’re glad the LED lighting system has transformed your living room. Your recommendation means the world to us, and we’re excited to continue supporting you in the future. Thanks again for choosing UltraLEDS!

Noté 5 sur 5 étoiles

Quick response and great know-how.

Doing a DIY light installation and the support team gave a really quick response and had great technical know-how. Saved me a lot of headache!

14 mars 2025
Avis spontané
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Réponse de Ultra LEDs

Thank you for your wonderful feedback Arron! We're so glad to hear that our support team was able to assist you quickly and provide the technical help you needed for your DIY installation. It's great to know we could save you some headaches along the way! If you need any further assistance, don't hesitate to reach out—happy to help anytime!

Noté 5 sur 5 étoiles

I’ve been using Ultra for several years…

I’ve been using Ultra for several years and find their product range to be well specified, reliable and at a reasonable price point. Staff are helpful and delivery prompt.

13 mars 2025
Avis spontané
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Réponse de Ultra LEDs

Thank you for your continued trust in Ultra James! We’re so glad to hear that you’ve been satisfied with our products, prices, and service over the years. Your loyalty means a lot to us, and we’re always here to provide you with the best experience possible. Looking forward to serving you for many more years to come!

Noté 5 sur 5 étoiles

So for so good

So for so good! Been speaking with Thomas from UltraLEDS and he’s been amazing with advice and guidance.
I’m a novice so have no clue what to get and Thomas has guided me through the whole process

13 mars 2025
Avis spontané
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Réponse de Ultra LEDs

Thank you for the great feedback! We’re so happy to hear that Thomas has been able to guide you through the process and provide the advice you needed. We know it can be overwhelming as a novice, so it’s awesome to hear you’re feeling confident with your choices. If you need any further assistance, don’t hesitate to reach out—Thomas and the team are always here to help!

Noté 5 sur 5 étoiles

Fantastic advice, help and Support!

I received fantastic advice, help and support from Tom Humphreys. I would 100% go back again and thoroughly recommend this company based on my experience.

13 février 2025
Avis spontané
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Réponse de Ultra LEDs

Thank you for the amazing review Julien! We’re thrilled to hear that Tom was able to provide you with the advice and support you needed. It’s great to know you had such a positive experience, and we truly appreciate your recommendation. We look forward to welcoming you back anytime!

Noté 5 sur 5 étoiles

Very helpful Thomas on the chat

Very helpful Thomas on the chat. Helped me to sort out what I needed for my kitchen project, which is ongoing so I will definitely be ordering more lights from this company. Was really pleased with my pink neon tube light. Now I need to sort out my hardwired tube lights as well.

25 février 2025
Avis spontané
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Réponse de Ultra LEDs

Thank you for your kind words! We're so glad to hear that Thomas was able to help you with your kitchen project and that you're happy with your neon tube light. It sounds like your project is coming along great! We’ll be here to assist with your lights in the future, so any other projects or issues just let us know. Looking forward to working with you again!

Noté 5 sur 5 étoiles

Always helpful and know their stuff

Always helpful and know their stuff

3 mars 2025
Avis spontané
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Réponse de Ultra LEDs

Thank you for the positive feedback Alex! We’re glad to hear that you’ve had great experiences with our team. We pride ourselves on always being here to help. If you ever need assistance in the future, don’t hesitate to reach out!

Noté 5 sur 5 étoiles

Campervan slat ceiling led track

Needed some led track to fit between the slats on our camper van ceiling . This does the job perfectly and the diffuser gives it a really professional look. Spoke to Tom on the phone and he promptly sent me an invoice . Paid at lunchtime on a Tuesday and it was with me at 8.30am Wednesday. Excellent service. Highly recommended company.

25 février 2025
Avis spontané
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Réponse de Ultra LEDs

Thank you for your fantastic review! We’re so happy to hear that the LED track worked perfectly for your install. It’s also great to know that Tom provided quick and efficient service. We truly appreciate your recommendation and are glad we could deliver such a smooth experience. If you need anything else, don’t hesitate to reach out—happy travels with your camper van!

Noté 5 sur 5 étoiles

Great customer service and attention to detail.

Great customer service and attention to detail.
Great range of high quality products and knowledgeable staff. Always my first company to contact when I’m looking for outdoor lighting.

28 février 2025
Avis spontané
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Réponse de Ultra LEDs

Thank you for your wonderful feedback! We’re thrilled to hear that our customer service, attention to detail, and product range have made us your go-to company for outdoor lighting, hopefully we can become your go-to for indoor lighting too. It’s always a pleasure to assist, and we look forward to helping you with your future projects!

Noté 5 sur 5 étoiles

Thank you to Thomas

Thank you to Thomas for his patience in helping me find the correct channeling for a led installation idea I had. I placed my order today and look forward to seeing them when they arrive.
Fantastic customer service live online chat.

28 février 2025
Avis spontané
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Réponse de Ultra LEDs

Thank you for the kind words! We're so glad to hear that Thomas was able to assist you patiently and help you find the right channeling for your LED installation. We hope your order arrives soon and meets your expectations. If you need any further help, don’t hesitate to reach out—our team is always here for you!

Noté 5 sur 5 étoiles

Quick response with the detail I needed

Quick response with the detail I needed

28 février 2025
Avis spontané
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Réponse de Ultra LEDs

Thank you for the positive feedback and 5 star review Michael! We're glad we could provide the details you needed quickly. If you have any more questions or need further assistance, feel free to reach out—we’re always happy to help!

Noté 5 sur 5 étoiles

lovely customer service

26 février 2025
Avis spontané
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Réponse de Ultra LEDs

Thank you so much! We're thrilled to hear that you had a great experience with our team. If you need anything else, don't hesitate to reach out. We’re always here to help!

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