Umega Lettings & Estate Agents Avis 

I had an update on how to report faults and most importantly what I should do as a stop gap measure, if something happens, especially with a water leakage, before reaching out for help Jason had time to explain fully and to my satisfaction.He also showed up in time as per our appointment, like he did last year and I was impressed. Top notch! And thank you

Jason is a really approachable guy, he is always willing to help and assist. He is always reachable and helpful!

Thank you very much for your support! Great experience and wonderful flat We feel that everywhere- we can contact you and ask questions we have. And we got all information we need. It was our pleasure to work with Georgia

Jason has been communicating with me for past couple of years. Jason helped me with issues I had last year. He does what he says he will do!!

Grant appeared in time for the inspection, explained what he would be doing, was very non-intrusive and was able to answer minor questions.

Great experience with Grant as our property manager. He is so helpful , professional, and took the time to talk through all the routine maintenance details with me clearly. Really appreciate his proactive approach and excellent communication!

I would like to say a very big thank you to Jason Maddrell for all his support.

Jason has always been helpful, understanding and quick to respond whenever there are issues in the property. He is always keen to help, arrange repairs and make sure things are dealt with promptly.

My son Josh and I really appreciate all the support and understanding he has shown us. It has been a very good experience staying in a Umega property managed by Jason.

Thank you so much from Blessing and Josh. We are truly grateful and wish you all the best.

Jason is really friendly, easy to talk to and provided some general advice with regards to where to go to report faults and checked to ensure i know how to turn off my water supply in the instance of a water leak and also how to check for a drop in boiler pressure preparing for winter - during the previous visit, i reported an issue with an appliance and it got sorted really quickly, can't rate him higher than i do now, service is outstanding :)

Grant is always very friendly and approachable. He has arranged repairs to be made very promptly. Thanks Grant 😊

Jason is calm and attentive, and he actions all our discussions quickly.

Phil is always helpful and response fast to any problems. Overall he’s a very friendly guy.

Today , we had Jason visiting our property as an annual property inspection.
Everything were smooth and friendly. I shared some minor issues with him and he kindly noted them to follow.
I appreciate Umega and Jason's continuous help and support.

Would absolutely NOT recommend Umega. They do not care about their tenants whatsoever. I have ongoing repairs that still haven’t been properly dealt with and I’ve made multiple noise complaints with nothing actually being done.

Constantly having to chase them just to get basic issues sorted. Absolute joke of a company.

Stay clear and go elsewhere if you can. 👎

Our property manager is Phil, since moving in we have met him a few times which is great, always bubbly, positive, knowledgeable, approachable and also generally down to earth.

Knows the processes to get stuff done and never forgets about it either, generally a great property manager to have!

Phil was very pleasant and helpful during the visit.

Hello Jason,

Thank you so much for being a kind hearted agent; from the time I moved in, it was the same time you started as my new agent and you have been amazing and I really appreciate your kind words following the house inspection on 10/08/26. All the best to you :)

Kindest regards,

Ivon Nakalanzi

Jason was Amazing

Jason is a lovely person, very respectful.
Easy to talk to. Very professional.

Helpful and informative visit from Georgia. She took the time to answer any queries and aranged a follow up maintenance visit.