We were very pleased with the inspection conducted by Philip. He arrived exactly on time and made the whole process feel easy and stress-free. The atmosphere was friendly and professional, and he was... Voir plus
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We were very pleased with the inspection conducted by Philip. He arrived exactly on time and made the whole process feel easy and stress-free. The atmosphere was friendly and professional, and he was... Voir plus
L'entreprise a répondu
Umega Letting gave me my first flat. Smooth experience getting things sorted. Living in my flat for over 1 year and I can not complain. Repairs are done on time and services are prompt. I Highly recom... Voir plus
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Have been very happy with Theresa, who is managing my property. She is conscientious, a good communicator, and focused of fixing issues and keeping our tenants happy.
L'entreprise a répondu
Really happy with the flat. Communication has been great with the property manager Grant and the rest of the team when I was moving in. Very easy process to book the annual visit and log any maintenan... Voir plus
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Umega is one of Edinburgh's leading independent letting and estate agencies, managing over 2,700 homes across Edinburgh and the Lothians. We're a people-first business. That means genuinely caring about every landlord, tenant, buyer and seller we work with, not just at the start, but throughout the whole relationship. Our team takes real pride in doing things properly, communicating clearly, and being there when it matters. Whether you're letting a property, selling your home, or thinking about switching agent, we'd love to show you the difference.
94-96 Brunswick Street, EH7 5HU, Edinburgh, Royaume-Uni
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A répondu à 80 % de ses avis négatifs
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My experience so far has been nothing but positive. Georgia and Jason, and Ryan from maintenance, have been welcoming, friendly, efficient and professional. Based on my experience so far I would recommend Umega to friends and family.

Réponse de Umega Lettings & Estate Agents
Lewis walker my property manager is always good and friendly to deal with.
Always available to help with any queries and issues.
Always does his best to find a solution asap.

Réponse de Umega Lettings & Estate Agents
Lewis is always helpful in making sure all goes well with us and within the apartment.
Well done Lewis!!

Réponse de Umega Lettings & Estate Agents
Umega is a fantastic agency overall, always quick to respond to any problems and get things sorted fast. Phil is brilliant and always incredibly helpful. Really appreciate the great, reliable service, Phil!

Réponse de Umega Lettings & Estate Agents
Philip Newton responds very quickly to enquiries. Booking for the annual inspection was simple and straightforward. Highly recommend

Réponse de Umega Lettings & Estate Agents
Catherine responded quickly and professionally. she was a great help. umega have been great every step of the way and has reassured me and helped with everything I asked. massive thanks to Catherine and umega.

Réponse de Umega Lettings & Estate Agents
Lewis Walker picked up my query straight away and dealt with the issue immediately. There was a fault with my balcony door and someone was out to fix it very quickly and i received updates throughout the whole process

Réponse de Umega Lettings & Estate Agents
Phil is very responsive and provides an excellent level of service. He always replies promptly to emails and ensures that any reported issues are followed up and resolved quickly. His communication is clear and professional.
He is also very kind and approachable, and overall I am very impressed with the support he provides and the standard of service.

Réponse de Umega Lettings & Estate Agents
Super inspection done. Mr. Philip Newton very nice. Helpful. Thank you very much.

Réponse de Umega Lettings & Estate Agents
The service that Lewis has provided has been amazing since I moved into my property, whenever I have had any issues with my property he makes sure to have a contractor out as soon as possible, Lewis also follows up to make sure everything is fixed and if there is anything else he can do which I really appreciate. All contractors who have came to my property to fix work have all been polite and amazing.

Réponse de Umega Lettings & Estate Agents
Five stars for the management team! Lewis Walker, the Development Manager, is always incredibly helpful and professional. Whenever I have a question or an issue, he responds to my emails and phone calls very quickly. It is great to know we can always count on his advice and support. Thank you for the great service!

Réponse de Umega Lettings & Estate Agents
A simple straightforward booking system to pick the most suitable day for a flat inspection check. Jason was friendly, helpful and professional at finding the right solutions to the issues I was noticing in the flat. Thank you!

Réponse de Umega Lettings & Estate Agents
I have always received a top quality service from Umega. They’re always responsive and hire quality engineers/ employees to service the tenants/occupiers. I also quite like their portal to report any repairs where you get all the notifications for updates. Keep the momentum going team Umega!

Réponse de Umega Lettings & Estate Agents
Met Lewis this morning with my keys, very nice guy very welcoming and friendly. Made me feel at home in seconds. Showed me around and where eveything is and how it works! Thanks Lewis

Réponse de Umega Lettings & Estate Agents
Friendly and knowledgeable staff giving full, open and easy to understand communication throughout the process.
A great service and a great team, especially Catherine and Jason.

Réponse de Umega Lettings & Estate Agents
Good morning,my boiler was not working so I reported to Grant and he quickly sent an engineer to check it for me and it was fixed for me the same day. Thank you

Réponse de Umega Lettings & Estate Agents
I had the pleasure of Catherine helping me sort out all my stuff for a new property.

Réponse de Umega Lettings & Estate Agents
I have had a fantastic experience with Umega, and I would especially like to thank Jason Maddrel for his outstanding professionalism and support.
From the very beginning, Jason has also been incredibly friendly, approachable, and helpful.
Whenever I needed assistance or had any questions, Jason responded extremely quickly and efficiently, always finding a solution and resolving any issues without delay. His communication has been excellent, and it is clear that he genuinely cares about providing a high level of service.
I also really appreciate the effort Jason puts into maintaining and improving the building. It is evident how much work he does to ensure everything is kept to a very high standard, creating a pleasant and well-managed environment for everyone.
Thank you, Jason, for your dedication, professionalism, and exceptional support. It has truly made a positive difference to my experience, and I would highly recommend Umega to anyone looking for a reliable and customer-focused agency.

Réponse de Umega Lettings & Estate Agents
Grant was very pleasant and did apologise for the inconvenience of the scaffolding outside the garden once again. Was happy with the condition of the flat

Réponse de Umega Lettings & Estate Agents
Jason performs his job professionally. He is always helpful, and it is truly a pleasure to see him at the annual inspection.

Réponse de Umega Lettings & Estate Agents
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