Umega Lettings & Estate Agents Avis 

Our experience so far with this company has been exceptional and our development manager Philip Newton has been so helpful with any questions me and my partner have had, first class speedy responses from Phil.

Lewis Walker the Development Manager is a good lad, always quick to respond to any issue I have and when I've met him he is very approachable.

The Western Villages is a great complex, clean and quiet.

Due to the Solar panels that are installed and I assume the insulation, my electricity and heating spend averages £50 a month; which is very economical.

I honestly think that I have one of the best 1 bedroom flats in the city.

Lewis Walker always responds quickly and resolves all housing issues.

I’ve had a really positive experience with Lewis as my property manager. He is always friendly, professional and easy to deal with. Communication is excellent and any queries or issues I’ve had have been handled quickly and effectively.
Whenever I’ve needed help with something, Lewis has been quick to respond and has always kept me updated. Any maintenance issues have been dealt with promptly and I’ve always felt that my concerns were taken seriously. Lewis is very approachable and helpful and what I appreciate most is that he’s professional without being overly formal or distant. It’s clear that he cares about doing a good job and making sure tenants feel supported.
Overall, I’ve been very happy with the support I’ve received and would highly recommend him. Thank you for all your help over the past year.

I have lived in a new build flat managed by umega for nearly a year now. I'm very impressed with the way umega and in particular, our amazing project manager Lewis Walker run the development. Repairs are actioned swiftly and professionally and Lewis is always just an email away if there are any issues. Hes our friendly neighbourhood project manager!
Very professional, reliable letting agents

Jason was very friendly and informed me of the photos he was taking and why. Asked if I had any issues which I did not. Jason also complimented me on the good care I was taking looking after the property. Happy tenant 😀

I am pleasantly surprised by Jason's Maddrell level of professionalism, attentiveness, and willingness to help resolve current issues. Thank you for your understanding and support.

We had an issue with our heating grant popped in to help as our son has disability and special needs . Next day engineer from Umega popped out and fixed the issue very happy with the outcome heating back on .

Been with umega for nearly a year and it’s the best choice I made. I absolutely love my new flat and the neighbours are lovely too!
Umega always go above and beyond for all our needs! The service is absolutely brilliant!

We were very pleased with grant went about his buisness he was also very helpfull on a few issues so no problems from us many thanks willie& bess

Jason has been absolutely brilliant. He has gone above and beyond to support, always keeping you informed and helping with any issues quickly and professionally. He is approachable, caring, and genuinely wants the best for the people he helps. I cant thank him enough for all his hard work and dedication. A real credit to the organisation.

Everything was great.
Thank you

Eveybody from start to finish has been helpful, friendly and have answered every question i have asked or gotten back to me, if they they didn't know at the time. Great service, professionalism and great people

Thank you Lewis for everething
It's very nice that you respond quickly and come to repair everything that is needed.

Cathrine was quick to respond and explained everything clearly and simply. Great communication, friendly service, and a smooth experience from start to finish. Highly recommend!

Thanks a lot Catherine!

I had a fantastic experience throughout the entire process. From start to finish, you were professional, supportive, and incredibly efficient.

Thanks for keeping me informed every step of the way, answered all my questions promptly, and made what could have been a stressful experience feel smooth and straightforward.

I truly appreciated your help and would highly recommend your agency to anyone looking for a reliable and trustworthy property agent.

Everything was done via e-mail which i actually prefer. Easy communication and i always got a reply same day or morning after. Cathrine was polite and easy to work with. My application went in quick and i was approved within a few days. I will be moving in to my new home in a few weeks time and feeling confident that anything that occurs will be dealt with promptly.

So grateful to have Jason Maddrell as our property manager. Deals with any issues immediately and ensures work completed. Jason is both friendly, professional and a reliable point of contact. He’s a real credit to Umega.

Jason was very understanding and helpful in answering my queries

I recently moved into my new flat through Umega Lettings, and I couldn’t be happier with the experience. Huge thanks to Isla and Catherine for making the whole setup and move-in process so smooth and stress-free. They were incredibly supportive, organised, and always quick to help with anything I needed. Lewis was also great during the viewing and move-in walkthrough. He was friendly, knowledgeable, and took the time to explain everything about the flat clearly, which made the process feel easy and reassuring.

Overall, the team at Umega Lettings has been fantastic from start to finish. I’m really grateful for all their help and would highly recommend them!