Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

We were Florida snowbirds but had to move back to Indiana for my husband's health. I researched movers and came across UPack and it was a great decision. They were so helpful on the phone and drop off... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I wish I could remember both driver’s names that dropped off the trailer at the AZ location we loaded the trailer and the driver who dropped off the truck in Iowa at our unloading area. Both were ve... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Used UPack for my move. From the booking agent through the truck drivers at drop off to pickup after loading for curtious and very helpful. Pickup after loading through shipment to off loading site... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Overall this move through U Pack went very well. The only issue I had was not being able to get information about what timeframe the trailer would arrive on the back end. I was given a timeframe of be... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Services de déménagement et de stockage
  2. Entreprise de livraison

Écrit par l'entreprise

U-Pack®, a service of ArcBest®, is the convenient self-moving service that makes it easier to move long distances on a budget. Load your belongings into a ReloCube® container or trailer, and U-Pack handles the driving. Since 1997, we’ve moved more than 1.5 million people over 2 billion miles.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

682 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Another great experience with U-Pack!

This is our second time using U-Pack to move across the country and I can’t recommend them enough! Great customer service, great communication, and every person we’ve worked with is patient and professional. They take the stress out of moving!

16 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Smooth sailing

The drivers were very nice and arrived on time and picked up on time. Overall, it was a great experience and all of our stuff arrived safe and sound. We would definitely use them again.

26 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

I enjoyed working with U-Pack

I enjoyed working with U-Pack, they made the process less stressful, they always answered all my questions, for my coast to coast move. Highly recommended.

15 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

I used to work at ABF when Upack first…

I used to work at ABF when Upack first started and understood how it worked. As time has gone on the system has gotten smoother, and provided entirely the experience I was hoping for. Very trouble free move.

3 avril 2026
Avis spontané
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Réponse : U-Pack Moving

Thank you for trusting us with your move, Mike! We're glad we could make it a smooth process, and we wish you all the best as you settle into your new home.

Noté 5 sur 5 étoiles

It was the easiest move

It was the easiest move. I highly reccommed u-pack. Every person from the first call to the last were knowledgeable, courteous and answered my many questions with patience. Drivers and dispatch were exceptional.

15 avril 2026
Avis spontané
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Réponse : U-Pack Moving

We're glad we could help make your move easy, Sherry! Thank you for trusting us and for sharing your experience. We wish you all the best as you settle into your new home!

Noté 5 sur 5 étoiles

U-Pack Trusted and Reliable

The ABF truck drivers were all very professional and happy in their work. The U-Pack process was simple, seamless and a joy to work with. Our household goods arrived on time and in great condition. U-Pack has earned my trust as a reliable moving platform. I would use them again for my next move.

14 avril 2026
Avis spontané
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Réponse : U-Pack Moving

Thank you for trusting us with your move, Mike! We're glad our team helped make it a seamless experience, and we wish you all the best as you settle into your new home.

Noté 5 sur 5 étoiles

I had to move across the country and…

I had to move across the country and had a 3 bedroom apartment. I searched a lot of different sites for moving but ultimatly went with UPACK as it was the best bang for my buck. 4K for two cubes was such a good deal and really fit my needs. It was so easy to have them dropped off and I got to pack them on my own time and then have them picked up. NOTHING was damaged when they arrived to me. It really was so easy and simple for this ADHD gal. Granted there are a lot of steps and calls to make for pickup and delivery and such but ultimately it was pretty easy and streamline. If I ever moved again, I would use UPACK>

1 avril 2026
Avis spontané
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Réponse : U-Pack Moving

Thank you for trusting us with your move, Chichi! We're glad we were priced right for your move, and we wish you all the best as you settle into your new home.

Noté 5 sur 5 étoiles

I HIGHLY RECOMMEND

I HIGHLY RECOMMEND!
U-PACK and ABF trucking were both top notch companies! Very accommodating to my tricky move. Helping me coordinate multiple trailers to work out perfectly for my packers and unpackers. Everyone I interacted from sales, dispatch and the truck drivers were very pleasant and super helpful!

9 avril 2026
Avis spontané
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Réponse : U-Pack Moving

Thank you for trusting us with your move, Cari! We're glad we were a great fit for your needs, and we wish you all the best as you settle into your new home.

Noté 5 sur 5 étoiles

Florida snowbirds moving home

We were Florida snowbirds but had to move back to Indiana for my husband's health. I researched movers and came across UPack and it was a great decision. They were so helpful on the phone and drop off and pick up at both locations was great. I highly recommend this service if you're traveling long distance and you can pack the pod yourself.

3 avril 2026
Avis spontané
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Réponse : U-Pack Moving

Thank you for trusting us with your family's move back to Indiana, Belinda! We're glad we were a great fit for your needs, and we wish you all the best as you settle into your new home.

Noté 5 sur 5 étoiles

My move from IL to CA was great

My move from IL to CA was great. Every part of the process from the first phone call to the last call was above my expectations. No AI or people who didn't know what they were doing or didn't speak English well. Everything was done on time and as I expected. I would recommend U-Pack to anyone making a long distance move.

9 avril 2026
Avis spontané
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Réponse : U-Pack Moving

We're glad we were a great fit for your move to California, Susan! Thank you for trusting us and for sharing your experience. We wish you all the best as you settle into your new home.

Noté 5 sur 5 étoiles

Used UPack for my move

Used UPack for my move. From the booking agent through the truck drivers at drop off to pickup after loading for curtious and very helpful. Pickup after loading through shipment to off loading site, UPack stayed in constant contact. Drivers were well trained and very curtious. NO DAMAGE to any of my belongings. Great service and great compzny!

14 avril 2026
Avis spontané
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Réponse : U-Pack Moving

Thank you for trusting us with your move, Tess! We're glad you had an excellent experience with our team throughout the process, and we wish you all the best as you settle into your new home.

Noté 5 sur 5 étoiles

Moving

Upack was a very affordable and easy way for my move. Nothing arrived broken. Everyone I met was professional and polite. Upack and the crew were very timely. I would use this service again. If you need to move I would highly recommend Upack.

14 avril 2026
Avis spontané
Logo de U-Pack Moving

Réponse : U-Pack Moving

We're glad we were priced right and a great fit for your moving needs, Kat! We appreciate you taking the time to write a review, and we wish you all the best as you settle into your new home.

Noté 5 sur 5 étoiles

Chicago to Florida.. awesome experience…

My wife and I just recently moved from Chicago to Southwest Florida. We were so happy that we chose to use the U pack team because of just how easy they made it for us. They were super responsive attentive, and the price was unbeatable.

6 avril 2026
Avis spontané
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Réponse : U-Pack Moving

Thank you for trusting us with your family's move to Florida, Shamus! We're glad we could make it easy, and we wish you all the best as you settle into your new home.

Noté 5 sur 5 étoiles

Upack has a dedicated team

Upack has a dedicated team that did an exceptional job handling my move. Also you pay for the space you use. My move was a little complicated - moving from a house and storage at once - and they handled it with ease.

4 avril 2026
Avis spontané
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Réponse : U-Pack Moving

Thank you for choosing us for your move! We're glad our team did an exceptional job, and we wish you all the best as you settle into your new home.

Noté 5 sur 5 étoiles

Amazing experience

Amazing experience! I never heard of them and used them for the first time! I was more then impressed!! They were helpful, kind , and everything you want in a company that is helping move your items thousands of miles away!

3 avril 2026
Avis spontané
Logo de U-Pack Moving

Réponse : U-Pack Moving

Thank you for trusting us with your move and for sharing your experience, Gianna! We're glad our team was helpful throughout the process, and we wish you all the best as you settle into your new home.

Noté 5 sur 5 étoiles

I had a really great experience with U-Pack. At the beginning I was a bit skeptical since I booked everything online without knowing much about the company, but they truly exceeded my expectations.

I had a really great experience with U-Pack. At the beginning I was a bit skeptical since I booked everything online without knowing much about the company, but they truly exceeded my expectations.

The whole process was very professional, they stayed in communication the entire time, and my belongings arrived exactly within the planned timeframe.

Everything went smoothly and stress-free. I would definitely use them again — 100% recommended!

15 avril 2026
Avis spontané
Logo de U-Pack Moving

Réponse : U-Pack Moving

Thank you for trusting us with your move, Barbara! We're glad we could help make your move stress-free, and we wish you all the best as you settle into your new home.

Noté 5 sur 5 étoiles

I ordered a 6×7×8 cube to move my…

I ordered a 6×7×8 cube to move my household goods from Washington to Alaska. I had TVs, computers, beds, etc. I received it in less than twelve days and everything was intact and nothing was broken. I'd highly recommend them.

8 avril 2026
Avis spontané
Logo de U-Pack Moving

Réponse : U-Pack Moving

Thank you for choosing us for your move to Alaska and for sharing your experience, Bass! We're glad we were a great fit for your needs, and we wish you all the best as you settle into your new home.

Noté 4 sur 5 étoiles

Our 2nd time using U-Pack ReloCubes.

Our 2nd time using U-Pack ReloCubes.
Overall we find it to be a great option for moving our belongings. Both of our moves have been cross country, and everything has arrived safely and in good condition.
My only issue was with our recent move. I called a day prior to confirm next day pick up of the loaded cubes. Was told by dispatch that they would be picked up the next day as requested. Late afternoon of that next day they were not picked up and I received no communication. I called them and was told dispatch was gone for the day and I would be transferred to a supervisor. Never got connected with a supervisor, and when I tried to call again, no one answered. Early next day I called, put on hold multiple times, and finally spoke to someone who assured me that we were one of the first on the schedule. Cubes finally got picked up around 5pm, no communication again, and driver told us he had many previous jobs that day.
Just wanted to say that this portion of the process was not handled well, but overall I think U-Pack is a good way to move.

27 mars 2026
Avis spontané
Logo de U-Pack Moving

Réponse : U-Pack Moving

Thank you for trusting us with a second move, Brad. We value your business and your feedback, and we will be following up on your comments with leaders.

We wish you all the best as you settle into your new home!

Noté 5 sur 5 étoiles

We recently moved 2cubes from…

We recently moved 2cubes from California to New Jersey. The move went very smoothly, good communication and friendly staff.

13 avril 2026
Avis spontané
Logo de U-Pack Moving

Réponse : U-Pack Moving

Thank you for choosing us for your move to New Jersey, Tormod! We're glad we could make it a smooth process, and we wish you all the best as you settle into your new home.

Noté 5 sur 5 étoiles

The drop off and pickups on both ends…

The drop off and pickups on both ends were seamless. They always answered their phone with a real person and customer service was impeccable.. I would use them without hesitation if needed again.

10 avril 2026
Avis spontané
Logo de U-Pack Moving

Réponse : U-Pack Moving

We're glad we were a great fit for your needs, Theresia! Our people are at the heart of our success, and we're glad our team could help make your move seamless. We hope you enjoy your new home!

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