Usemanly Avis 

Réponse de Usemanly

21 févr. 2026

Hi Jessica,

Thank you so much for sharing this. Greasy hair can be so frustrating, especially when nothing seems to work, so hearing that you noticed a difference after the very first wash is fantastic.

We designed our shampoo to properly cleanse the scalp without that heavy residue, so knowing your son’s hair felt genuinely clean straight away is exactly the result we hope for.

It really means a lot that you felt it was 100% worth the order. Thanks for giving us a go and for trusting us with his routine.

Callum,
Founder, Manly

Réponse de Usemanly

21 févr. 2026

Hi there,

I’m genuinely sorry to read this. I can completely understand how alarming and frustrating it would feel to see a charge and shipment you weren’t expecting, especially if you believe you never subscribed.

That’s absolutely not how we operate and we are not in the business of tricking anyone. We’re a small Australian brand and transparency is incredibly important to us. If something has gone wrong here, we want to investigate it properly and fix it quickly.

Please reach out to us directly with your order details so we can look into exactly what happened, stop anything pending if possible, and organise a resolution straight away. If a charge has been made in error, we will address it.

I’m really sorry this has caused you stress. We’d appreciate the opportunity to make this right.

Callum,
Founder, Manly

Réponse de Usemanly

21 févr. 2026

Hi Sarah,

Thank you so much for sharing this. We’re really glad your order arrived promptly and that both your sons are enjoying using the products.

We put a lot of thought into the scents, so it’s great to hear you find them pleasant without being overpowering. That balance is really important to us, especially for everyday use.

We truly appreciate you choosing Manly for your family.

Callum,
Founder, Manly

Réponse de Usemanly

21 févr. 2026

Hi Adele,

Thank you so much for sharing this. We love that you chose the Manly kit as a Christmas gift for your 11 year old grandson. That is such a thoughtful present at that age.

It’s especially great to hear he’s loving the deodorant and that nothing has caused any irritation. Young skin can be sensitive, so knowing it’s working well and staying gentle is exactly what we aim for.

We really appreciate the recommendation and your support.

Callum,
Founder, Manly

Réponse de Usemanly

21 févr. 2026

Hi there,

This was such a great one to read, thank you. We love that it’s a household favourite with your two boys and your husband. That is exactly what we hope for when families give us a go.

It’s great to hear you’ve noticed that a little goes a long way. We’ve worked hard on getting the formulas right so they’re effective without needing half the bottle each shower. And knowing everyone is smelling fresh all the time is a big win.

We’re also glad your package arrived on time and in good condition. Thanks so much for your support.

Callum,
Founder, Manly

Réponse de Usemanly

21 févr. 2026

Hi Helen,

Thank you so much for sharing this. We’re so glad to hear your son loves it. That’s always the biggest tick of approval for us.

It means a lot that you chose Manly and that it’s been such a positive experience in your home.

We really appreciate your support.

Callum,
Founder, Manly

Réponse de Usemanly

21 févr. 2026

Hi Anita,

This was such a fantastic review to read, thank you. Hearing that it’s no longer a battle to get him in the shower is a huge win. That alone makes us smile.

We’re so glad he’s loving the body wash, shampoo and conditioner, especially the scents. When teens actually want to use the products every day, that tells us we’re on the right track.

And thank you for the kind words about our customer service as well. We’re a small team and we genuinely care about helping families however we can, so it means a lot that you felt that support.

We really appreciate you backing us and sharing your experience.

Callum,
Founder, Manly

Réponse de Usemanly

21 févr. 2026

Hi Sally,

Thank you for such an honest and balanced review. We’re so glad you’re loving the quality and smell, and that your teen is actually motivated to use the products. That’s a huge win in any household.

I’m sorry the delivery ran a bit late over the Christmas rush. That time of year can get hectic, but we know that doesn’t make the wait any less frustrating. We appreciate your patience.

Thanks as well for the feedback on the marketing emails. That’s helpful for us to hear and we’ll definitely take it on board as we continue improving the overall experience.

It means a lot that you can’t fault the products themselves. We really appreciate your support.

Callum,
Founder, Manly

Réponse de Usemanly

21 févr. 2026

Hi Greg,

We absolutely loved reading this, thank you. Hearing that the range is working so well for your hair and body at 57 is fantastic. Manly has never really been about age, it’s about feeling fresh and confident at any stage of life.

We hear that a lot actually, people saying they wish it was around when they were teenagers. That’s exactly the problem we originally set out to solve.

It’s great to know you’re getting that all day fresh feeling and comfort. That’s what we aim for every single time.

Thanks so much for your support.

Callum,
Founder, Manly

Réponse de Usemanly

21 févr. 2026

Hi Michelle,

Thank you for being so honest with this. I really appreciate you sharing both the positives and the frustration. I’m glad the body wash, shampoo and conditioner are working well, but I completely understand the deodorant not holding up for an apprentice builder would be disappointing. Long days, physical work and heat are a tough test for any natural deodorant.

Our formula is designed to be effective without harsh aluminium based ingredients, but for very heavy sweating it may need reapplication during the day. Some customers in similar jobs find applying to completely dry underarms and doing a quick top up midday helps a lot.

That said, every body is different and if it’s not cutting it for him, I understand you wanting something stronger that lasts all day. If you’d like, reach out to us directly and we can chat through options or see how we can help further.

We genuinely appreciate you giving us a go and for sticking with the range.

Callum,
Founder, Manly

Réponse de Usemanly

21 févr. 2026

Hi Juliana,

We really loved reading this, thank you for sharing it. Teenage boys can definitely be particular, especially when they start caring more about their hair and appearance, so that is a big win.

Hearing that he actually told you he loves the new products says everything. When someone fussy gives their approval, we know we’ve done something right.

We’re so glad you’re quietly thrilled. That’s exactly the kind of result we hope for in families.

Thanks so much for your support.

Callum,
Founder, Manly

Réponse de Usemanly

22 févr. 2026

Hi Raesie,

Thank you so much for this lovely review. We’re so glad it arrived in time for Christmas and that your 20 year old grandson is loving the product. That makes it such a worthwhile gift.

I also really appreciate you mentioning the subscription mix up. It can be easy to click the wrong option at checkout, so I’m glad our team was able to sort it quickly and change it to a once off purchase for you. That’s exactly how it should be handled.

It means a lot that you’d be happy to purchase again as a gift. Thank you for your support and for trusting us with something special for your grandson.

Callum,
Founder, Manly

Réponse de Usemanly

22 févr. 2026

Hi Lorraine,

This made us smile, thank you for sharing it. Buying four sets for your grandsons is such a thoughtful Christmas gift, and the fact that they’re now washing their hair without being told is a massive win.

We’re especially glad they’re loving the massaging brush as well. It’s a small addition, but it really does make the whole routine more enjoyable.

It means a lot that you’ll be coming back for more when needed. Thank you for supporting us and trusting Manly with your grandsons.

Callum,
Founder, Manly

Réponse de Usemanly

22 févr. 2026

Hi Sarah,

Thank you so much for this. We really appreciate you highlighting the service and customer relations as well as the product itself. That means a great deal to our whole team.

Buying online should feel straightforward and positive, not stressful, so it’s wonderful to hear you found us easy and pleasant to deal with.

Thanks again for your support and for taking the time to share your experience.

Callum,
Founder, Manly

Réponse de Usemanly

22 févr. 2026

Hi there,

Thank you for sharing this. We completely understand the “teenage bedroom” situation, so hearing that there’s been such a noticeable difference is fantastic. That’s exactly the kind of real world result we hope for.

It’s also refreshing to hear you were a bit skeptical at first. We know there are plenty of bold claims out there, so when someone genuinely sees a change, that means a lot to us.

We’re really glad it’s made such a positive difference in your home. Thank you for your support.

Callum,
Founder, Manly

Réponse de Usemanly

22 févr. 2026

Hi Lynne,

We absolutely love reading this, thank you. If it’s giving your son a great reason to shower, that’s already a huge win in our books.

We’re so glad you’re loving the smell and that it’s such an improvement on what you used to have to put up with. Those teen years can definitely bring some strong challenges.

Thanks so much for sharing your experience and for supporting us.

Callum,
Founder, Manly

Réponse de Usemanly

22 févr. 2026

Hi there,

Thank you so much for sharing this. We’re so glad to hear your teenager loves the products and that you’ve seen such a positive difference with dandruff and acne. That’s exactly what we hope for, real results and a scent they actually enjoy using.

I’m really sorry about the three week delivery delay. That’s longer than it should have been, and we completely understand hoping the next order arrives much faster. We’re continually improving our fulfilment times, especially after busy periods, so your feedback is genuinely appreciated.

It means a lot that you’d still highly recommend us. Thank you for your support and for sticking with us.

Callum,
Founder, Manly

Réponse de Usemanly

22 févr. 2026

Hi Rachel,

We love this so much, thank you for sharing it. The fact that your son actually requested the full Manly pack for Christmas after getting it for his birthday is the ultimate compliment.

And as a Mum, having no smelly boys in the home is definitely a win win. That’s exactly the kind of outcome we hoped for when we created the range.

It means a lot that both of you are happy with it. Thank you for your continued support.

Callum,
Founder, Manly

Réponse de Usemanly

22 févr. 2026

Hi Nadegda,

Thank you so much for sharing this. We’re really glad you felt kept up to date throughout the delivery process. Clear communication is important to us, especially when you’re ordering gifts.

It’s even better to hear your family members and friends loved their gifts. That kind of feedback means a lot, particularly when you’ve chosen something for other people.

We truly appreciate your support and hope we can help again in the future.

Callum,
Founder, Manly

Réponse de Usemanly

Actualisé le 22 févr. 2026

Hi Alan,

Thank you so much for sharing this. We’re really glad you found the ordering process easy and that everything arrived promptly. That’s exactly how it should be.

It’s lovely to hear they made ideal gifts for your grandkids. There’s nothing better than finding something they genuinely enjoy and will actually use.

We truly appreciate your support.

Callum,
Founder, Manly