V12 Sports And Classics - Worksop Avis 

Transaction was very nice and smooth. Kept me updated through every process through emails and when I came into the actual building the staff were very friendly. Simon who dealt with the actual transaction of the car was a very nice chap and easy to deal with. Only downfall to it was the car wasn’t cleaned inside, however it cleaned from the outside.
Nice one

The staff were friendly and professional throughout. They explained everything clearly and were polite during the process. It was easy to feel comfortable working with them.

Tony was super helpful when looking and the car and all the available options. He was friendly and professional throughout and helped make the process really easy!! Highly recommend

Over all pleasant service and very affordable prices. The only hiccup was that we where told that keys are low battery but promised by the seller that they just put brand new ones in and when get home keys died completely and car would not close. We wasted an hour figuring out what the issues was and did not think to check keys as we where told batteries where replaced however when I decided to try replacing battery issue resolved itself. Next day I kept trying to call aftershaves just to discuss the issue as it wasn't great to feel being lied to but no one was available after 45 min wait. Car does drive perfectly now.

Very pleasant customer focused experience when buying car for my wife yesterday.
Simon, Leah and Mia whom we dealt excelled they were all friendly, polite, professional and smartly attired.
A number of other staff who we did not deal with also acknowledged our presence with a smile or hello.
Simon also went to collect another vehicle from a nearby site to look at as we were intial unsure there was no trouble doing this.
All in all a positive buying experience.

Amazing experience. Everyone was nice and polite and helpful. Test drive was long enough to experience how is car driving. Especially big thanks to Mia and Dean with all process.

The staff at V12 Sports and Classic Vehicles were polite and knowledgable about their cars and after sales care. They explained various stages of the process in a way I understood.

Overall, this was a disappointing experience, mainly due to the poor aftersales service.

During the purchase process, nothing seemed too much trouble. I raised a couple of issues with the vehicle and was assured they would be resolved without any problem. Based on those assurances, I went ahead with the purchase.

A few days later, after having to chase for an update myself, I received a call regarding the agreed repairs. I was offered a single appointment date which I could not attend because I was working away at the time. I asked whether there were any alternative dates available and was very flexible in trying to find a solution that would work for everyone. Unfortunately, I was effectively given a "take it or leave it" option, with no willingness to accommodate an alternative appointment.

What frustrated me most was that the salesperson, the same person who had initially assured me that the issues would be sorted without any difficulty, seemed unwilling to help and took a dismissive approach when I requested alternative arrangements. It got to the point where I had to email the company and remind them of their legal obligations before an alternative appointment was finally offered.

When the appointment eventually arrived, it had been double-booked, leaving me waiting around while staff tried to work out why I was there. The issues were ultimately dealt with, but the process involved an unnecessary amount of hassle and poor communication.

While i am happy with the vehicle, the aftersales service fell well below expectations and left me with a disappointing overall impression of the dealership.

Excellent service and good communication from Vish & Dean. Very pleased with the car and the sales. Loved the fact that they talk you through the whole history and the optional extras.

Great service today from Abi and Mia thank you for your help.

Paid a deposit of £99 to reserve car at Worksop
Arranged to view and collect car 2 days later on arrival we viewed & test drove car very good
Went into the showroom to complete purchase then salesman tried to sell a package of over 1500 on top of advertised price which we did not want , he & salesmanager didn’t like but came back with another 179 they wanted us to pay ! For a 3 months warranty which you get by law , so I informed salesman & salesman manager that we will pay the advertised price or leave with our 99 deposit & not purchase
Then salesmanger said she would do a special offer for that day & sell us the car for the ADVERTISED price
How generous . After being told the car had been inspected by AA i later found the rear tyre to be cracked (since replaced at my own cost ) and told that it had an mot & was legal even though it was advised on previous MOT , which I saw after on mot cert once purchased , BEWARE OF SHARP PRACTICES
By this car dealer

Excellent service today, Jess was extremely helpful and patient making the whole experience enjoyable and stressful, followed by Mia who was extremely friendly and helpful

Really great service from Gernell, Mía, Ryan. Very pleased with my car!

Dealt with Mia with all the paperwork very professional

It was good but took a long time to sort out and iv just found out my car tax for the car I trained in was not cancelled and I didn’t know they have all the paperwork about the other car FE16 OAP.

The sale was made after discussion about various options for warranty and protection. Kelton and Ryan listened to my responses and came up with options to make the deal manageable for me and more attractive for them. Having agreed the sale I was taken through the handover with Mia who explained each stage and ensured that everything had been completed correctly before I took ownership of the vehicle.

Myself and my wife were very pleased with how we were treated by all the staff. We were first dealt with by Abbie and then Tiea. They were both very happy and helpful with any of our questions. We couldn’t fault either of them. It was our first dealings with the company and have already told several of our friends about V12. We would definitely recommend the company to anyone.

Excellent service from Mia, Simon and Harry. Very professional service. I would highly recommend

Excellent service, Mia, Simon and Harry were brilliant, recommended to deal with them, best service we have ever received.

Robin was very helpful informative and friendly. Good atmosphere in the showroom.