Value Doors Avis 

1 767
•
TrustScore 4 sur 5

3,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I don't know if i was scammed or if they have gone into administration but I paid over £2500 for bifold doors in December and they have never arrived. No communication, the website no longer exists, e... Voir plus

Noté 5 sur 5 étoiles

Order VD6530 I personally found this company great to deal with. I initially went on line which was a very easy process to choose a new front door. The company gave me a follow up call the following... Voir plus

Noté 5 sur 5 étoiles

From my initial enquiry all the way through to fitting my experience with Value Doors has been exceptional. Everyone i have spoken to on the phone has been friendly & helpful. Special shout out to our... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

VERY IMPRESSED! Liam was phenomenal—so helpful, zero pressure, and always on hand with advice and support. TRULY FAULTLESS customer service. We ordered a black aluminium kitchen window, French... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de portes
  2. aussi dans
  3. Fournisseur de fenêtres PVC
  4. Fournisseur de portes
  5. Installateur de double vitrage

À propos de Value Doors

Écrit par l'entreprise

Here at Value Doors, we offer a range of external doors supply only and fully fitted across the UK. We differ to others as we are an online door company where customers can buy their doors online and pay by card, Klarna, 0% interest free finance or over 10 years. We never send a salesman into your home, only your local, professional door installer. With a door range that varies from composite Doors, aluminium bifold doors, aluminium French Doors and sliding patio doors with fast lead times. Get your new door from Value Doors today after looking at our excellent Trustpilot reviews there is only one right choice to make. uPVC doors are also available as well as uPVC windows both supply only and fully fitted. You can order your doors fully online in minutes from anywhere in the world as we have invested huge capital into building our own bespoke online door builders. Having thousands of reviews on Trustpilot brings us more and more door orders here at Vale Doors as customers trust that we will provide the best service possible. Not only do we supply the best doors we also provide the best customer service possible and strive to achieve the highest standards.

Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,8

Tous les avis

(1 767)

9 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Highly recommended

Very well priced doors, got a comp door and side light supplied and fitted.
Excellent service, both from Value doors and the fitter they used. Very helpful and careful to make sure the job was completed how I wanted it. Can't fault them, highly recommended.

20 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Very good doors

I ordered two matching doors, the sales assistant helped me with some details and I was happy with the price. I've ordered windows and a door from them before which are great quality but were delivered late. I tried again with this company and again the doors were late. However the manager did sort it out and they were delivered the following day. Again, the quality is excellent. I would say Value doors are good value, there's a chance of delays but worth the wait. I would recommend

20 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Romeo fitted our new door

Romeo fitted our new door, frame and separate side window. He was conscientious, exacting, tidy and helpful. I thoroughly recommend him and am pleased to have chosen Value Doors for the work carried out. My thanks for the efficient job done. Ann Turnbull

19 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

We are really pleased with our door

We are really pleased with our door. Fitted with care & professionalism. Care taken of our property & the little mess there was, cleaned & tidied.
One slight criticism. We were told fitter would be with us between 9 & 10 am, but didn’t arrive until 1pm.
Apart from that, pleased with outcome.

17 mars 2025
Avis spontané
Logo de Value Doors

Réponse de Value Doors

Good morning,

Thank you for your feedback! We're delighted to hear that you're pleased with your new door and that the installation was carried out with care and professionalism.

We sincerely apologise for the delay in arrival—while we always aim to stick to our scheduled times, unforeseen circumstances can sometimes cause delays. We appreciate your patience and your honest feedback, which helps us improve.

Enjoy your new door, and if you ever need anything in the future, don’t hesitate to reach out!

Best regards, Value Doors

Noté 1 sur 5 étoiles

PLEASE READ

If you are contemplating using this company, PLEASE AVOID!!!
It took 6 attempts to get the sizing and finish correct.
They show a lot of interest when looking for a sale but snails pace when there is a problem. Be prepared for a lot of wasted days off, being let down and very limited communication.
The owner of this company needs to re-evaluate his procedures, communication and quality, I wish I had read reviews before using.
On a final note to sum this company up the Operations Manager couldn't even be bothered to return my call to check that everything was finally okay.

6 février 2025
Avis spontané
Logo de Value Doors

Réponse de Value Doors

Good morning,

We sincerely apologise for the issues you encountered. We understand that there were multiple concerns with the glass in your doors, and we made every effort to resolve them for you. Unfortunately, the process of remanufacturing glass units and coordinating delivery can take longer than we would like, but we did our best to keep you updated with delivery dates throughout.

This job was placed under a Supply Only Contract; however, as a goodwill gesture, we arranged for our own engineer to install the replacement units to help reduce any further inconvenience to you.

Regarding your concern about not receiving a call from our operations manager, this was due to the remedial form being signed as completed and satisfactory. As part of our standard process, managers do not typically contact customers once a job has been signed off as resolved. However, if you would still like to discuss this matter further, please email customerservice@valuedoors.co.uk, and I would be happy to arrange a call for you.

We truly appreciate your feedback and regret that your experience did not meet expectations.

Kind regards, Value Doors

Noté 5 sur 5 étoiles

the ease of purchasing and having my…

the ease of purchasing and having my new french doors fitted. The engineers that did the fitting were polite helpful and informative, thank you

10 mars 2025
Avis spontané
Logo de Value Doors

Réponse de Value Doors

Good afternoon,

Thank you for your 5-star review! We're so happy you’re pleased with your new doors and the installation. Your feedback means alot to us!

Thank you, Value Doors.

Noté 5 sur 5 étoiles

Highly recommend!

Nicky and Rob fitted our door last week and their workmanship is second to none. They took their time with it to ensure everything was fitted correctly and explained everything to us once they had finished. There was also a section in the front of our door which needed rendering which they also sorted. The finish inside and out was perfect and they left no mess at all. The door itself is premium quality and the customer service is a cut above the rest. I recommend the 48mm slab. I also must add that I am very particular so praise from myself is praise indeed! The best around!

7 mars 2025
Avis spontané
Logo de Value Doors

Réponse de Value Doors

Good afternoon,

Thank you so much for your kind review! We're thrilled to hear that you had a positive experience with us. Your feedback means a lot, and we truly appreciate your support. We have also passed your lovely words on to the engineers.

Best regards, Value Doors.

Noté 5 sur 5 étoiles

Absolutely delighted, first rate service and installation.

What a great company to deal with, from the start they were extremely helpful even though I changed various options. Installation was quick and the fitter could not have done a better job, he even did little things on the day that I asked for. I cannot fault the workmanship. To say we are delighted would be an understatement. If you are looking for good value and excellent products go with this company.

4 mars 2025
Avis spontané
Logo de Value Doors

Réponse de Value Doors

Thank you so much for taking the time to leave your review! We truly appreciate your kind words and are delighted to hear that you had a positive experience with us.

If you ever need anything in the future, please don't hesitate to reach out.

Thanks again for your support!

Best regards, Value Doors.

Noté 5 sur 5 étoiles

Love my new windows

Love my new windows, fitters were really good . Cleaned up any mess they made.

3 mars 2025
Avis spontané
Logo de Value Doors

Réponse de Value Doors

Thank you so much for your kind words. We truly appreciate you taking the time to share your experience. It’s wonderful to hear that you’re happy with our service, and we’re delighted that we could meet your expectations.

If you ever need anything in the future, please don’t hesitate to reach out. Enjoy your new windows!

Kind regards, Value Doors.

Noté 5 sur 5 étoiles

Fantastic service from start to finish

Fantastic service from start to finish. From the helpful advisors to the actual fitting. All done very quickly. Phil was superb and informative when both surveying and fitting. We'll be back in touch when we want the back door doing in the future.
Order VD-5665.

4 mars 2025
Avis spontané
Logo de Value Doors

Réponse de Value Doors

Thank you so much for taking the time to leave your review! We truly appreciate your kind words and are delighted to hear that you had a positive experience with us.

Customer satisfaction is our top priority, and it's wonderful to know that we met your expectations. If you ever need anything in the future, please don't hesitate to reach out.

Thanks again for your support!

Best regards, Value Doors.

Noté 4 sur 5 étoiles

Fast delivery and great follow up.

The new door was made and delivered within 3 weeks. The original fitter rushed the installation and did not fit it neatly! However another fitter was sent out to correct the work and has done a great job. Very happy with the finished work. VD 5663

3 mars 2025
Avis spontané
Logo de Value Doors

Réponse de Value Doors

Thank you for your review. We appreciate your feedback and will use it to improve our services for future customers. We are delighted that your overall experience with us was not negatively affected and you are happy with your new door. Thank you

Noté 4 sur 5 étoiles

Good service and great door.

The ordering and Install were fantastic. No complaints but I have given 4 stars not 5 cos of 2 simple things.
1. Even though I had selected a payment plan, there was an initial mistake asking me to pay in full before the install date.
2. The door was delivered to my home and I had to help the driver offload, whilst I was in the middle of a meeting. Imagine if I wasn't home and it was my pregnant wife what exactly would have happened?

24 février 2025
Avis spontané
Logo de Value Doors

Réponse de Value Doors

Thank you for your review. We appreciate your feedback and will use it to improve our services for future customers. We are delighted that your overall experience with us was not negatively affected. Thank you.

Noté 5 sur 5 étoiles

The whole ordering and fitting was…

The whole ordering and fitting was excellent very professional and polite the bi fold doors are of superb quality would definitely recommend this company

24 février 2025
Avis spontané
Logo de Value Doors

Réponse de Value Doors

Thank you for your 5-star review! We're so happy you’re pleased with your new door and the installation. Your recommendation means a lot to us! Thank you

Noté 5 sur 5 étoiles

The fitters were great arrive on time…

The fitters were great arrive on time and left no mess and the door looks lovely thankyou

27 février 2025
Avis spontané
Logo de Value Doors

Réponse de Value Doors

Thank you for your 5-star review! We're thrilled to hear about your new door and positive experience with the fitter. Thank you!

Noté 5 sur 5 étoiles

Easy process, fantastic product and great fitting - very happy

Really easy to select the door online and then the surveyor came around, was quick, polite and efficient. The same guy came to fit the door and it looks fantastic! He was tidy, quick and walked us through everything. A great experience and I would happily recommend them!

27 février 2025
Avis spontané
Logo de Value Doors

Réponse de Value Doors

Thank you for your 5-star review! We're so happy you’re pleased with your new door and the installation. Your recommendation means a lot to us! Thank you

Noté 4 sur 5 étoiles

Romeo saves the day

My front door was originally supposed to be fitted on a Saturday... Took annual leave to have the installation done and nobody turned up all day and no communication! Having said that, they fitted me in on the following Wednesday and the fitter, Romeo, was here 9am sharp and was very thorough, professional and friendly. Installation was completed to a high standard with everything clearly explained. After the initial disappointment of a no show, a very positive experience

26 février 2025
Avis spontané
Logo de Value Doors

Réponse de Value Doors

Thank you for your review. We appreciate your feedback and will use it to improve our services for future customers. We are delighted that your overall experience with us was not negatively affected and you are happy with your new door and the work carried out by the fitter.

Noté 4 sur 5 étoiles

New door install

Great delivery, door looks great, fitter was fast and has done a great job

26 février 2025
Avis spontané
Logo de Value Doors

Réponse de Value Doors

Thank you for your review. We're thrilled to hear about your great new door and positive experience with the fitter.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus