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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great communication through WhatsApp, I wanted android auto fitted, he talked me through what system would be best for my 2014 bmw320d and I purchased through the website and then booked fitting for a... Voir plus

Noté 5 sur 5 étoiles

I highly recommend this service. I had a new screen fitted in my ML 350 and it looks incredible — everything works seamlessly and runs really quickly. Shamim was excellent from start to finish, keepin... Voir plus

Noté 5 sur 5 étoiles

I used their mobile service for an apple car play plug and play box supplied and fitted. The service was brilliant from start to completion, very thorough with explaining how the system works.... Voir plus

Noté 5 sur 5 étoiles

Sham is a really friendly, knowledgeable and professional bloke. He kept me updated throughout the process and the price was very fair for the service offered. The upgrade (wireless Apple CarPlay in m... Voir plus

À propos de l'entreprise

  1. Magasin d'accessoires automobiles

Écrit par l'entreprise

VEEHIVE is the European market leader in Vehicle Interior Upgrades, Apple CarPlay & Android Auto, Screen Upgrades, Reverse Cameras and in car Security


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

83 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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4,0

Tous les avis

(83)

18 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Audi A6 carplay module fitting

Excellent service from start to finish.
Great advice on what unit best suited my price bracket / needs and car.
During the process from buying to fitting I was kept upto date and on the day of fitting the whole system was fully explained and demonstrated so I was left In mo doubt of how to work the unit in my car.
Excellent service and knowledge. 5 star

6 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

What a great service from sham

What a great service from sham, had my ford focus and my Audi a5 done both completed in under 2 hours, transparent and honest service, with a really good price.. Would use again 10/10

28 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Great service from Sham

Great service from Sham. Talked me through the selection of the right size screen for my A class. Kept me upto date and arrived at my home on time. Both screen and reversing camera fitted in less than an afternoon. Talked me through all the new features and car looks immaculate, looks like both screen and camera have been there since new !! So happy, well done Sham.

11 octobre 2024
Noté 5 sur 5 étoiles

Purchased the 10.8 upgraded screen for…

Purchased the 10.8 upgraded screen for my Mercedes, and it hasn’t disappointed!
The team were very supportive to sort the installation, and were very quick to respond to any query I had. The screen itself is class and the movement is as swift as an iPhone. A friendly approach yet remained professional at all times. Would recommend

20 novembre 2024
Avis spontané
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Réponse de VEEHIVE

Thanks for the Review Ryan, hope that you are enjoying the upgrade

Noté 5 sur 5 étoiles

Amazing customer service

Recently purchased a Mini and found it did not have Apple car play. Contact Veehive and got a reply really quickly, they set up for Aiden their technician to come out to my house and check it out.

Aiden came to my house checked out the system, told me exactly what I needed and the link to pay for it on their website. Communication was excellent while I waited and then Aiden came out and fitted it. Slight issue with the software as defaulted to android, but no issue for him , he got the correct update and sorted it and now Apple car play is working. Mini direct told me it could not be retro fitted and we’re not interested, so thank you Veehive.

I would definitively recommend Veehive and thank you Aiden for amazing friendly customer service.

15 novembre 2024
Avis spontané
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Réponse de VEEHIVE

Hi John,

Thank you so much for the nice review. Aiden is a credit to the team, and I'm glad you had a good experience. Thank you for being so patient throughout it all, and we're so happy we managed to achieve what you wanted to in the end, Enjoy the upgrade!

Kind Regards

Sham

Noté 5 sur 5 étoiles

Top Quality, works and customer service

Recently got the VeeHive team to fit a smart screen to my Nissan Qashqai - which includes apple CarPlay so that I can remove all phone holder and etc. and go hands free. The VeeHive team also personalised my preference by asking which apps I wanted, and they added YouTube & Netflix on the system itself. The screen works perfect with the car system in perfect cohesion and harmony.

Top of line works, high level of professionalism, very friendly and responds to enquiries very well. They are also on hand at any moment, if I had any questions in the first months of using it.

Highly recommend, I don't think I'd be able to drive without it.

17 mai 2024
Avis spontané
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Réponse de VEEHIVE

Mohamed, thanks for the review, it was certainly something different, but it was great to work on your Qashqai, and the results speak for themselves

I appreciate the kind words, and we look forward to working on your next car

-Sham

Noté 5 sur 5 étoiles

had a great experience with Veehive…


had a great experience with Veehive when I decided to upgrade my car with Apple CarPlay. Sham was professional and knowledgeable, helping me choose the right system for my vehicle. The installation process was smooth, and he took care to ensure everything was fitted perfectly, without any mess or hassle. The new Apple CarPlay setup works perfectly and it has completely transformed my driving experience with easy access to my favourite apps. If you’re looking to add Apple CarPlay to your car, I highly recommend Veehive for their expertise and excellent customer service

10 octobre 2024
Avis spontané
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Réponse de VEEHIVE

Thanks for the review Sabina, it was a pleasure to work on your car, and I'm glad we managed to make your experience enjoyable. Enjoy the CarPlay, you know where we are when you get your next car!

Best

Sham, VEEHIVE

Noté 5 sur 5 étoiles

Amazing customer service!

Amazing customer service!

I was recommended by a friend and it was definitely worth it! Sham was a great help in picking the correct screen for my car and talking me through the whole process via what’s app. He gave regular replies to me which boosted my confidence in the company. The CarPlay screen arrived and has worked flawlessly thus far. Keep up the good work and definitely recommended!

11 octobre 2024
Avis spontané
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Réponse de VEEHIVE

Thanks for the review, Mohammed! it's well appreciated, great job on the installation too. It's been a pleasure from this side dealing with you, so thank you for your custom, I'm really happy you are enjoying the upgrade

Best Wishes

-Sham

Noté 5 sur 5 étoiles

Customer service from Sham was amazing

Customer service from Sham was amazing. All my questions answered very quickly. I initially wasn’t sure if Veehive offer the apple car play upgrade to my Range Rover so I email and asked. Sham came back to me very quickly and asked for a photo. Once sent Sham called me and said they can do it and can schedule me in next day for a home installation. The system runs perfectly on the Range Rover Vouge and runs seamlessly with the Range system. I previously used VEEHIVE for my Mercedes and have recommended to friends many times.

4 octobre 2024
Avis spontané
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Réponse de VEEHIVE

Thanks for the review Ismail, a real pleasure as always, and I'm glad you are enjoying the upgrade, thanks for the repeat business!

-Sham

Noté 1 sur 5 étoiles

FRAUDULENT company. BE CAREFUL !!!

I got the head unit from my brother who had an accident, and unfortunately when they removed the unit they didn’t think to remove the cables, so I went on google and managed to get their number and messaged them how much the cable would cost. Long story short, on Friday the 09.08 I made a payment of £85 for the cables and 24h tracked shipment. I was told I’d recieve the item on Tuesday. They also promised I’d get a tracking number by Monday latest. Well let me just tell you that after making the payment they are not longer replying to me. I’ve tried contacting them many times. The only thing to do now is to contact my bank and try getting my money back.

9 août 2024
Avis spontané
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Réponse de VEEHIVE

Hi Kenerik Fernandes, we spoke on WhatsApp and you agreed to remove the review because you know this simply isn't true. Any customers who want to ask about this situation, I keep a record of chat logs, tracking, payments and addresses to show that we completed everything from our end as we should have.

First off, let me address the fact that this is a fake and disingenuous review because you received your item, the name on the trustpilot account is a dead giveaway, if it was Genuine why not use your real name Kenerik Fernandes rather than POFB pofb?

Secondly, you are not even a direct customer, your brother Beckham Fernandes ordered a device on October 28th 2022, you said we removed the screen from the car and didn't remove the cables? we had no involvement in removing your unit after 2 years, you've removed the screen from his old car yourself, so don't lie, and the thing is, you have not been able to remove the wires, so you asked me to sell you a set so you could install the device in your own car, which I sorted you privately as a favour, this isn't something I usually do..

To have done you a favour and for you to lie about my business is wrong; me and you both know that item arrived to the address you requested:

Kenerik Fernandez
7 Cartwright Fold
Wakefield
WF2 9UB

TRACKING: https://www.royalmail.com/track-your-item#/tracking-results/MZ224736594GB

Royal Mail tracking shows you have signed for and accepted the parcel with photo proof

I also have chat logs of you confirming the item has arrived, so my confusion is why lie?

You have done this only out of pure impatience, 24-hour tracked delivery after paying on the evening of Friday, Your item is dispatched on Monday, and delivered on Wednesday, it took an extra day due to Royal Mail's delay, that's nothing I can do, I even offered you special delivery, but you didn't want to pay the extra fee.

You didn't get a response on the weekend because it's outside of office hours.

If you like, I can also upload your brother's order confirmation and address, along with tracking to further clarify my points.

Those who know VEEHIVE know me (Sham), and they know I treat my business ethically and all my customers with respect, Why would I ever ruin the reputation that I have built over almost 10 years by stealing £85.00 from someone who I was doing a favour to?

Whether you take down this review or not now, that's fine, but your address and details will stay here with the story in full transparency, as a final note, you are also barred from using our services again

Noté 5 sur 5 étoiles

Super impressed with the service

Super impressed with the service. Thank you Sham 🙌 Very helpful and set our Apple CarPlay remotely in under 30 mins!
It’s very hard to find honest people these days! Thank you very much!

25 juin 2024
Avis spontané
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Réponse de VEEHIVE

Thanks for the review my man, I appreciate the custom and beyond business, nice to speak to you on a human level! I enjoyed the whole process too - Big love to Ryan's Motorsport Centre and the RMC team always!

-Sham

Noté 5 sur 5 étoiles

Awesome upgrade

Awesome upgrade!

Got a screen retro fitted to my BMW and completely changed the feel of the car interior, where there was once a central glove box now is a smart looking screen with all the features you could want.

Very friendly team that fitted the screen quickly, he also took the time to demo how it all worked which was a nice touch.

If you want to upgrade your car without spending to much this is definelty the way to go!

23 janvier 2024
Avis spontané
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Réponse de VEEHIVE

Thank you so much for the great review, it was a pleasure to work on your X1, and the outcome of it was brilliant!

Hope you’re enjoying it

Noté 5 sur 5 étoiles

Great and quick service

Great and quick service. Was super friendly and kept me up to date on where we were meeting etc and explained everything he was doing. As there was a bit of miscommunication between me and VeeHive I received the updated iDrive 6 for free as courtesy which gives the car a more modern feel instead of the older version. Everything works amazing. Highly recommend VeeHive

27 janvier 2024
Avis spontané
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Réponse de VEEHIVE

Thanks for the review Jacob, was a pleasure to work on your car!

Hope you’re enjoying your CarPlay and new ID6 menu

Noté 1 sur 5 étoiles

i purchased a ford fiesta screen they…

i purchased a ford fiesta screen they told me that my local depot had it but he just made me wait 3 weeks still havnt recieved anything AVOID AT ALL COSTS!!!

20 novembre 2023
Avis spontané
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Réponse de VEEHIVE

Yusuf, this is simply not true

Your item was collected from Enfield CSP which can be seen on the below tracking link:

https://www.royalmail.com/track-your-item#/tracking-results/MZ130410421GB

You denied collecting this, but we confirmed with Royal Mail that this was 100% collected

Not only this, but your bank appeal was also refused, as the bank ruled in our favour after seeing clear cut and compelling evidence that the item was collected by you

Please don’t tarnish our business reputation with lies, we did our very best to help you, but the evidence is clear as day.

You expected a refund for an item which you collected and kept without wanting to send the unit back.

Had you sent the unit back to us we’d have been happy to give you a refund

Noté 1 sur 5 étoiles

Apple car play was fitted a while ago…

Apple car play was fitted a while ago and instantly problems began. Touchscreen was inoperable with the screen constant scrolling left to right. Power issues, the charge lead won't recharge or hold charge on the Iphone. When a call is made no one can hear my voice. The system overides the headset and becomes a tangled mess with the cars set up and sometimes wont connect wirelessly and hangs up. Customer service is a let down too with none of the issues being fixed. I was promised an update to alleviate the issues but it never came. Car play currently doesn't work and looking at other options. Terrible upgrade and best avoided.

18 novembre 2022
Avis spontané
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Réponse de VEEHIVE

Hi Simon.

Sorry to hear that you haven’t had a good experience, our VW CarPlay retrofit option is a popular choice which a lot of customers are very happy with

I would love to get this resolved for you if possible, please reach out and let’s see what we can do

Kind Regards

Maz, Customer Support

Noté 1 sur 5 étoiles

AVOID AT ALL COST

Jeez. Where to begin!
I bought a unit around a year ago to upgrade the screen in my car and to get Apple car play.
It arrived, got installed and right away to problems began!
The unit when it works is great, however, over the last yea It’s worked a handful of times. Either it won’t connect to my phone or not play any sound.

Originally I gave the company the benefit of the doubt and I reached out for support via email. Nothing.
So I then contacted them via Instagram. Got a response saying to email them.
I emailed again.
Once again nothing! (This repeated a few times)
Finally I have given up!
All I have left to say is don’t go near this company! Even if they were to offer you it for free, stay away!

Shocking stock and even worse customer service.

17 novembre 2022
Avis spontané
Noté 4 sur 5 étoiles

Love my screen :-)

I came across Veehive on Instagram and enquired about a screen for my car .

I was initially looking at the wrong one , luckily I made contact with them and they told me which one to purchase and gave me a discount code. Unfortunately I wanted to be able to save up for this screen so I left it for a while .

Took me a couple months or so to save up and then I was ready to purchase , but then I came across bad reviews. I was a bit gutted but I had chatted with the owner and seen all the stories on Instagram and I personally was happy , so I purchased it on my credit card just in case .

It arrived in just under a week and the reversing camera a week after the screen .

As a typical woman I wanted my screen fitted asap so my ex fitted it but we struggled to connect the sound up . There was no instructions apart from labels on the wires . We got it working but through the Bluetooth on my phone which meant I had to keep touching my phone to sort it out , which wasn’t the point of this wireless touch screen.

I tried to call and message - no answer - I put it down to the owner being a very busy person .

Finally a few days later the owner got back to me , turns out my ex hadn’t connected it up right .

So now I have the maps Spotify Netflix etc sound coming from the correct place and no need to touch my phone !!!

It’s sometimes a bit slow but overall I am happy with my purchase .

Maybe Veehive could put in instructions and maybe hire someone to answer calls etc - that’s their only downfall .

Thanks for the screen - very happy!

7 juillet 2023
Avis spontané
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Réponse de VEEHIVE

Thank you for the kind review Claire, your constructive criticism will 100% be taken on board and we’ll be looking to improve

For reference we now offer a call support line through WhatsApp🙌

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