We had a gang of 4 men here replacing our window's in Bournville Myles Andy Lewis and unfortunately 1 other but can't remember his name From start to finish they were brilliant treated our home... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I just want to briefly describe how very pleased I am with the fabulous, high quality job Omar, Nathan and Jakob have done refurbishing our Victorian sash windows with vacuum double glazed sashes. The... Voir plus
L'entreprise a répondu
Omar refurbished and painted our Victorian wooden sash windows over 2 days last week and he has done a beautiful job. He is very friendly, respectful of our property and left everything very clean and... Voir plus
L'entreprise a répondu
Great company , stunning windows and fantastic crew of guys fitting them . Always on time and tidy in their work Andy V , Miles , Lewis , Nathan , Paul, Scott and Andy S . Would definitely recommend... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Service d'installation des fenêtres
- aussi dans
- Fabricant
- Fournisseur de fenêtres
- Magasin de garnitures de portes et fenêtres
- Magasin de portes
- Maintenance immobilière
Écrit par l'entreprise
Ventrolla is a UK specialist in heritage timber windows and doors, with over 40 years’ experience preserving, restoring and improving period properties. We are a national brand with regional hubs, specialist teams and workshops across the UK, renowned for our expertise in timber sash windows, casement windows and bespoke timber doors for listed buildings, conservation areas and Georgian, Victorian and Edwardian properties. We provide both expert timber window and door restoration and bespoke new timber windows and doors, helping property owners preserve architectural character while improving modern-day performance. Our restoration services include sash window restoration, timber window repairs, draught-proofing and the sympathetic upgrade of existing windows. We offer a range of glazing solutions to suit heritage properties and individual performance requirements, including single glazing, heritage distorted glazing, slim-profile double glazing and vacuum glazing. Our award-winning technology can improve thermal efficiency, reduce draughts and enhance acoustic performance, while maintaining the appearance and proportions of traditional windows. For properties where restoration is not suitable, we manufacture and install new timber sash windows, casement windows and bespoke timber doors, designed to complement the original architecture. Our expertise covers traditional Georgian, Victorian and Edwardian designs, as well as listed and conservation-area properties where planning and heritage considerations are important. We work with homeowners, architects, conservation specialists, developers and commercial clients across the UK, providing specialist advice, precision manufacturing and professional installation. Whether restoring original timber windows or specifying new heritage windows and doors, our approach combines traditional craftsmanship with modern technology.
Ventrolla Sash Window Repair Specialists
Écrit par l'entreprise

- Enjoy a warm draught-free home with a Ventrolla sash window restoration or replacement
- You can strike one more thing off your home improvement ‘To Do’ list with our sash window restoration service. With over 30 years’ experience our local installers will return your sash windows to the beautiful characterful period features they once were and banish draughts, rattles and rot. We offer a free, no obligation survey and quotation and don't employ pressure sales tactics.
New 10 Year Guarantee
You can rest easy with the Ventrolla 10 Year Guarantee
Coordonnées de contact
Ventrolla House, HG2 8PB, Harrogate, Royaume-Uni
- 0800 027 7454
- info@ventrolla.co.uk
- www.ventrolla.co.uk
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent Job and First Class Service
I’ve just had works completed at my house by Ventrolla. The two gentleman who carried out the work, John and Paul, have done an excellent job. They were highly professional, very personable, and wholly expert in their field. My wife and I are absolutely delighted with our new doors and windows. We will certainly be using Ventrolla again in the near future. I highly recommend them!

Réponse de Ventrolla
Thorough renovation of sash windows on Grade II listed property
We were limited in what we were able to do to our sash windows due to Grade II listing. But our installer Justin did a very thorough repair and renovation. Every window now opens smoothly and easily and as an unexpected benefit the exterior noise is significantly reduced by the draughtproofing system (we were told this would be the case but still had not really expected it!).
Inevitably there is some dust created by the process, but Justin was very tidy and cleaned up each room after he had finished.
The only downsides of the Ventrolla is a long lead time and that the windows are only primed as part of the process, so you need to organise painting separately.
Overall we were very happy and would recommend Ventrolla if you want a thorough job.

Réponse de Ventrolla
Our whole experience from start to…
Our whole experience from start to finish has been amazing! Craftsmanship and service provided was exceptional and to top it off Paul and Stuart were really friendly guys, causing minimal distribution, who left our home immaculately everyday!
Overall fantastic service would recommend!

Réponse de Ventrolla
Tidy and helpful
Andy found a suitable work area where he adapted all eight window sashes. He re-fitted the existing chubb locks at my request so that I could use the same keys on all my windows. He protected furniture and my office workstation with sheets and tidied up well at the end
,,,,

Réponse de Ventrolla
Fab job!!
Many thanks to Ventrolla for my window installation. As seamless as the work previously carried out by this company, from initial survey through to window delivery. New wooden sash windows installed by Paul and John. A great job by them both and no mess left behind!! One of the best experiences of workers in the house!!

Réponse de Ventrolla
Complete Incompetence from the…
Complete Incompetence from the technical team.
I called the technical team to get a blind size for my Ventrolla windows. I read them the plate details and they gave me a sizing code for the blind. I ordered a blind and it's the wrong size. This has cost me time and money.

Réponse de Ventrolla
Lewis and Andy have just completed my…
Lewis and Andy have just completed my windows and what a pleasure they have been to have. They tidied up after themselves and respected my home and children. THANKYOU GUYS! keep up the good work, it makes a difference8

Réponse de Ventrolla
A big thank you!
A big thank you to Rob, James and Tyler for their help over the past two days. Really careful/thoughtful with dust sheets and tidying, and most importantly made look easy what was a technical and complex job (replacing sills with new hardwood, installing heavy new double-glazed sashes and making them shine!). Impressive - and even went above and beyond helping with something else, as well as giving a great demo on how the sashes can easily be removed for future maintenance with Ventrolla’s system. Wouldn’t hesitate to use again. Oh, and a special thanks to Paul Thorn as well for his precise and generous help all the way through, and to Gary Rowan for always being on it and responsive too 🙏

Réponse de Ventrolla
Impressive service from start to finish
Having had 1 window installed a year ago, we have just had 6 further sash windows replaced into the existing box frames by the very efficient, able and good natured team of Rob, James and Tyler who conducted themselves very professionally in executing a perfect installation. Our expectations were very much surpassed as the team solved some unexpected surprises found in the largest of the existing box frames, that needed to completely be re built. New wood involved in all the existing box frames was finished with a top coat although they team weren’t obliged to do so, leaving us with only a minimal amount of painting.
Emma Butler at Head Office coordinated and supported us and the Ventrolla team providing prompt information and back up as and when required. James patiently gave us a thorough demonstration on how to remove windows to re decorate.
Our whole experience with Ventrolla over the last months has been pleasant and impressive. We feel secure in the knowledge that in the unlikely event of a problem arising, that we will receive genuine and prompt attention.
The windows are impressive; an exact copy of those they replaced, including 2 magnificent ‘Venetian’ (triple sash) windows which are integral to the character of our late Edwardian house. We are delighted and pleased that we took this route to gaining double glazed sash windows.
If there was a small thing to improve the service provided, it would be to have a follow up team to finish up the painting.

Réponse de Ventrolla
Top quality service and product
I needed almost thirty replacement windows for a listed building in the north west of Scotland. Ventrolla were the only firm that would supply, fit and do all the paintwork themselves.
The architect advising me had specified new sashes and frames for all windows, but when it came to the full survey by Ventrolla before placing an order, they said that most of the frames were perfectly good, and others only needed new sills and lower stiles letting in. This saved about a quarter of the originally estimated cost.
The team of three led by Paul from Ventrolla Tayside did their work with meticulous attention to detail and dealt with a few unforeseen problems along the way without any fuss. And they cleaned up thoroughly at the end of each day.
We are delighted with the result and it was actually a pleasure to have such friendly skilled craftsmen who clearly take pride in their work.

Réponse de Ventrolla
Brilliant as usual
Brilliant as usual. Have used this company on a number of occassions for new doors and windows. Efficient and friendly staff - from Josh and Paul, undertaking the initial surveys, Emma in the office and Jakob and Noah who fiitted the actual new windows. I would certainly recommend Ventrolla to anyone.

Réponse de Ventrolla
Good personal service
Good personal service from Jakob, Noah, Emma and Paul, thank you.

Réponse de Ventrolla
Excellent service from Ventrolla team
Excellent service from Ventrolla team. Carl and Dean were very professional and friendly. Very pleased with the installation.

Réponse de Ventrolla
Craftsmanship Expertise at it's finest
This company installed my windows from Mon, 07- Fri,11.07.2025. What can l say..., expertise at it's finest.
This company strives in what they do, fitting and installing double glazed windows and doors to an excellent standard. And it shows. Nothing was beyond their capabilities, as these workmen are trained to the highest calibre and the finishing results were out of this world. I'm not just saying it. During this very hot weather, these guys worked just as hard, they never tire or slumped. They kept the same 100% energy from the time they started until it was time to go home. If your staff are happy, it shows, as their dedication, drive and commitment to the job at hand was outstanding. Friendly, professional, hardworking young men. Lewis, Andy, George and Miles..., you should ALL be very proud of yourselves as l'm sure Ventrolla is just as proud to have you all as a asset to the company.
I would highly recommend this company to anybody, not just family and close friends without hesitation. These are incredible talented young men who take pride in themselves and their job, something that's lacking from a lot of young people these days. I cannot fault perfection, and that is exactly the experience l got from Ventrolla, Harrogate. They also clean up very well after themselves, incl vacuuming..., l kid you not! They were so good, I tried to get them to do my washing-up, but the Marigolds didn't fit. (Next time you're passing through)!
Continue to strive to be the best craftsman in the double glazed industry, as there's a lot of competition out there. I have experienced 'the best,' of 'the best' in Ventrolla, Harrogate.
Thank you again Lewis, Andy, George and Miles. It was an absolute pleasure having you all in our home for a week. The pleasure was all mine.

Réponse de Ventrolla
Beautiful new window!
Ventrolla recently replaced my old wooden bay window and i could not be happier. I was worried about losing the vintage character but its even more beautiful than my original window! Great communication from the company and Wayne when planning. Carl and Dean did an amazing job during instillation; polite, quick and a perfect finish. Love my new window and couldn't recommend the company more!

Réponse de Ventrolla
Great aftercare
Have written a review previously for Ventrolla, but coming back to revisit with another having needed to get their support for an issue with our residential windows - due to accidental damage not a defect with the installed unit. Paul and team reacted brilliantly to help us ensure the necessary repair was completed in amazing time and minimal disruption. I couldn’t have asked for more - heartily recommend.

Réponse de Ventrolla
High quality installation
Rob, James and Tyler provided a great service. Friendly, courteous, and diligent, their work was to the highest standard.

Réponse de Ventrolla
Sash window repair
Rob and the team renovated 15 rotting sash windows for us and were incredibly, punctual, tidy and courteous throughout the job. Very professional outfit, and we are delighted with the results!

Réponse de Ventrolla
Great customer experience
Timely, professional surveys and comprehensive quotations. Regular comms on order status. Work completed to a high standard, to schedule and by a team of helpful technicians.

Réponse de Ventrolla
Ventrolla sash window replacements
Hi, Kevin and Lindsay and wider Ventrolla team did a superb job at replacing old decayed Georgian sash windows with new modern double-glaze sash windows on my Grade 2 listed building. The windows not only reduce the sound (cannot hear the seagulls, shop alarms, or trucks) but help retain heat and reduce bills. They are also very aesthetically pleasing, enhancing the aesthetics of the property overall. You can also easily unclip the windows to clean or paint the exterior. I highly recommend Ventrolla for sash windows. Cheers, Hugh

Réponse de Ventrolla
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.