Viking Ireland Avis 2 320

TrustScore 3.5 sur 5

3,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I have an excellent account manager looking after all my requests and queries. Nothing is ever too much for her and she is always very responsive and helpful. Nathalie van Wyk is an absolute pleasure... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Watch out for the “Protection Plus” add-on, which costs €3.95 per order. It extends the return window from the standard 30 days to 12 months, but it’s automatically added to every order by default. Th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I bought a Viking-brand shredder and it was really good value. I’ve only had it a few days so I can’t attest to its longevity but it worked really well. It was delivered by courier into working days,... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Office chair arrived broken. Promise of replacement not fulfilled, in fact no info at all, after a week. Impossible get thru on telephone lines. 30 mins wait times. No response to further email... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Grossiste en accessoires de bureau

Écrit par l'entreprise

Wherever and however you work – we are here for you! As a leading expert in workplace solutions, we know better than anybody that the way we work has changed throughout the years. Since 1960 we have led workplace transformation. In 1990 we began assisting companies in their adjustment from paper to computer under the name Viking Direct in Europe, and we are now present in the new era of hybrid working. We wish to use our vast experience to help you elevate your business! An ever-changing work environment has always inspired us to embrace change. We are continuously aware of our customers’ needs and requirements. As an omni-channel business, we provide the right solutions for every company. Running a start-up and still deciding on your needs? We can offer you the support you need! Leading a large business requiring a large assortment? We have you covered! Since November 2021, we have become part of RAJA Group. Operating in 19 European countries with 3,000 employees, RAJA Group is Europe's largest packaging distributor and plays an important role in the office supplies and furniture market. This step strengthens our position in the market and puts us in a good position for the future. It marks a new milestone in our journey towards a more modern and future-proof formula for all your workplace solutions.

The Viking benefits - https://www.vikingdirect.ie/en/viking-advantages

Écrit par l'entreprise

One-Stop-Shop
All your workplace solutions in one place.
Viking One
Our exclusive customer program for our top customers with a dedicated service-team and many benefits.
We are Price King
Permanent low prices on all your stationery essentials.
Gift shop
Attractive gift shop. Add free gifts to your shopping cart. Buy more get more.
Easy return
30-day satisfaction guarantee and free returns. Simply plan and arrange the return of your product in your online account.
Smart Choice
Wide range of great quality Own Brand supplies for everyday workplace needs at unbeatable prices.
Great customer service
We are always happy to help you via phone, e-mail or chat. Service with a smile.

Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Prompt delivery

13 mai 2026
Logo de Viking Ireland

Réponse de Viking Ireland

Good Afternoon Paul

Thank you for your 5* review.

We are happy to hear you received a prompt delivery. Thank you for your feedback.

Kind regards

Karen
Viking Customer Service

Noté 3 sur 5 étoiles

Got an invoice for the end of our order…

Got an invoice for the end of our order but haven't received the order yet

12 mai 2026
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Réponse de Viking Ireland

Good Afternoon Antoinette

Thank you for your review.

We are sorry to hear you are awaiting your order. We have your account details and will be in touch shortly.

Kind regards

Karen
Viking Customer Service

Noté 5 sur 5 étoiles

Brilliant package arrived the very next…

Brilliant package arrived the very next day.

12 mai 2026
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Réponse de Viking Ireland

Good Afternoon Andrea

Thank you for your 5* review.

We are so glad your package arrived quickly. Thank you for sharing your positive experience with us.

Kind regards

Karen
Viking Customer Service

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service, post sales service, returns policy and staff extremely polite and well trained. V satisfied customer here!

12 mai 2026
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Réponse de Viking Ireland

Good Afternoon

Thank you for your 5* review.

We are delighted to hear about your positive experience with our customer service, post sales support and return policy. We truly appreciate your kind words and valuable feedback.

Many thanks

Karen
Viking Customer Service

Noté 5 sur 5 étoiles
Logo de Viking Ireland

Réponse de Viking Ireland

Good Afternoon Sean

Thank you for your 5* review.

We are delighted your order arrived on time and as expected. Thank you for your feedback.

Kind regards

Karen
Viking Customer Service

Noté 5 sur 5 étoiles

Fast Delivery, Good Quality Product

The delivery was next day. The product is perfect and I am delighted I bought the office floor mat. Very happy with my experience.

28 avril 2026
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Réponse de Viking Ireland

Good Afternoon Alanna

Thank you for your 5* review.

We are delighted to hear you are very happy with your shopping experience with us. Your feedback is valuable to us.

Many thanks

Karen
Viking Customer Service

Noté 5 sur 5 étoiles

Easy to navigate and product easy to…

Easy to navigate and product easy to assemble

1 mai 2026
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Réponse de Viking Ireland

Good Afternoon Marcelo

Thank you for your 5* review.

It's great to hear you found our website easy to navigate and your product was easy to assemble.

Many thanks for sharing your feedback.

Kind regards

Karen
Viking Customer Service

Noté 5 sur 5 étoiles

Always a great service from…

Always a great service from Viking...easy to order items and such a fast delivery service

11 mai 2026
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Réponse de Viking Ireland

Good Afternoon Miriam

Thank you for your 5* review.

We are so pleased to hear you consistently receive great service from us. We appreciate your kind words about our easy ordering and fast delivery.

Thank you for your continued business.

Kind regards

Karen
Viking Customer Service

Noté 5 sur 5 étoiles

All correct

3 mai 2026
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Réponse de Viking Ireland

Good Afternoon

Thank you for your 5* review.

It's great to hear everything was as expected.

Many thanks for your feedback.

Karen
Viking Customer Service

Noté 5 sur 5 étoiles

Happy

Affordable supplies, reasonable postage costs and swift shipping! Thank you!

8 mai 2026
Logo de Viking Ireland

Réponse de Viking Ireland

Good Afternoon

Thank you for your 5* review.

We are so pleased to hear you found our supplies affordable, postage reasonable, and shipping swift. Thank you for your valued feedback.

Kind regards

Karen
Viking Customer Service

Noté 5 sur 5 étoiles

Product great value ,prompt delivery

Product great value ,prompt delivery

8 mai 2026
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Réponse de Viking Ireland

Good Afternoon Patrick

Thank you for your 5* review.

We are so pleased you enjoyed the product and our prompt delivery. Your positive feedback is appreciated.

Many thanks

Karen
Viking Customer Service

Noté 5 sur 5 étoiles

Excellent service and great value

Excellent service and great value

7 mai 2026
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Réponse de Viking Ireland

Good Afternoon Seamus

Thank you for your 5* review.

We are delighted you found our service excellent and great value. Thank you for your positive feedback.

Kind regards

Karen
Viking Customer Service

Noté 5 sur 5 étoiles

Very easy to navigate Viking direct…

Very easy to navigate Viking direct website, great value for money and fast delivery. Very impressed.
Thank you vikingdirect.ie

7 mai 2026
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Réponse de Viking Ireland

Good Afternoon Mrs Murray

Thank you for your 5* review.

We are so pleased to hear you found our website easy to navigate and appreciated the great value and fast delivery. Thank you for your feedback.

Kind regards

Karen
Viking Customer Service

Noté 5 sur 5 étoiles

Excellent account manager

I have an excellent account manager looking after all my requests and queries. Nothing is ever too much for her and she is always very responsive and helpful. Nathalie van Wyk is an absolute pleasure to work with. an accolade for her hard work, making my life easier. She deserves

7 mai 2026
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Réponse de Viking Ireland

Good Afternoon Katherine

Thank you for your 5* review

We are delighted to hear about your excellent experience with your account manager. We truly appreciate your kind words and positive feedback and will ensure this is passed to Nathalie.

Many thanks

Karen
Viking Customer Service

Noté 5 sur 5 étoiles
Logo de Viking Ireland

Réponse de Viking Ireland

Good Afternoon Martin

Thank you for your 5* review.

We are glad you recevied a quick and reliable service. Thank you for sharing your positive feedback.

Kind regards

Karen
Viking Customer Service

Noté 4 sur 5 étoiles

Good

I am very happy with the service from Viking Direct and I will definitely use them again

6 mai 2026
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Réponse de Viking Ireland

Good Afternoon Marion

Thank you for your review.

We are so glad you had a positive experience with us and appreciate your feedback. Thank you for your order and we look forward to serving you in the future.

Many thanks

Karen
Viking Customer Service

Noté 5 sur 5 étoiles

An excellent selection of products and…

An excellent selection of products and response from Viking! So pleased, we will keep coming back!
Thank you!

27 avril 2026
Logo de Viking Ireland

Réponse de Viking Ireland

Good Afternoon Shawn

Thank you for your 5* review.

We are happy to hear you enjoyed our products and service and we appreciate your positive feedback.

Thank you for your business and we look forward to serving you in the future.

Kind regards

Karen
Viking Customer Service

Noté 5 sur 5 étoiles

You guys ARE SO EFFICIENT

You guys ARE SO EFFICIENT. We ordered office supplies last week, and they arrived within 3 days. Absolutely great service

5 mai 2026
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Réponse de Viking Ireland

Good Afternoon Julian

Thank you for your 5* review.

We are delighted to hear that you received your office supplies so quickly. It's great to know that our efficient service met your expectations. Thank you for your positive feedback.

Kind regards

Karen
Viking Customer Service

Noté 1 sur 5 étoiles
Logo de Viking Ireland

Réponse de Viking Ireland

Good Afternoon Tony

Thank you for your review.

We are sorry to hear your goods have been received damaged. We have your account details and will be in touch shortly.

Kind regards

Karen
Viking Customer Service

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