Great service from both Steven and Jeba. Their knowledge and advice was detailed and they explained everything in a humourous manner that we both understood. Thanks for your service
L'entreprise a répondu
Établissement
Changer d'établissement2c Bon Accord Shopping Centre, AB25 1HZ Aberdeen, GB
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Lisez les avis des autres
I would like to express my sincere thanks for the truly professional service I received today. The salesperson, Nicole, was friendly and welcoming throughout, and showed great patience, reliabil... Voir plus
L'entreprise a répondu
Huge thanks to Ozzy who helped me out today! He was super friendly, patient with all my questions, and helped me pick the perfect airtime plan. Excellent service!
L'entreprise a répondu
I’d like to give a huge thank you to Alex at the Vodafone shop in the Bon Accord Centre, who helped my wife today with what was a particularly stressful and complicated situation. Her phone and... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Aberdeen Bon Accord
Écrit par l'entreprise
Coordonnées de contact
2c Bon Accord Shopping Centre, AB25 1HZ, Aberdeen, Royaume-Uni
4,6
Excellent
393 avis
Demande des avis aux clients
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Les gens ont aussi consulté
Nicole provided a quick resolution for…
Nicole provided a quick resolution for an issue I was having
21 août 2026
Avis spontané
Réponse de Vodafone UK - Aberdeen Bon Accord
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing service
I would like to express my sincere thanks for the truly professional service I received today. The salesperson, Nicole, was friendly and welcoming throughout, and showed great patience, reliability, and understanding. I genuinely felt like a valued customer.
Nicole made everything simple and easy to understand. She patiently explained all the available options and helped me complete the contract, as everything suited my needs.
As a person with a disability who has mobility and concentration difficulties, I especially appreciated how straightforward and accessible the whole process felt. The atmosphere in the store was almost like being at home.
I highly recommend this store for its professionalism, friendliness, and reliable service. Thank you very much.
31 août 2026
Avis spontané
Réponse de Vodafone UK - Aberdeen Bon Accord
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service!
Huge thanks to Ozzy who helped me out today! He was super friendly, patient with all my questions, and helped me pick the perfect airtime plan. Excellent service!
30 août 2026
Avis spontané
Réponse de Vodafone UK - Aberdeen Bon Accord
Hey Juan,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from both Steven and…
Great service from both Steven and Jeba. Their knowledge and advice was detailed and they explained everything in a humourous manner that we both understood. Thanks for your service
28 août 2026
Avis spontané
Réponse de Vodafone UK - Aberdeen Bon Accord
Hey Dawn,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent service from Alex
I’d like to give a huge thank you to Alex at the Vodafone shop in the Bon Accord Centre, who helped my wife today with what was a particularly stressful and complicated situation. Her phone and several bank cards had been stolen while she was abroad, so getting everything sorted was far from straightforward.
Alex was absolutely fantastic throughout. He was helpful, professional, courteous and extremely knowledgeable, taking the time to understand the situation and guide my wife through everything calmly and efficiently.
His customer service was exceptional, and he went above and beyond to help at a time when my wife was understandably stressed. Alex is a real credit to Vodafone, and I hope his efforts are recognised.
Excellent service from start to finish - thank you, Alex!
16 août 2026
Avis spontané
Réponse de Vodafone UK - Aberdeen Bon Accord
Hey Steve,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cristina helped me get internet for my…
Cristina helped me get internet for my new house which I needed urgently. Great service.
3 août 2026
Avis spontané
Réponse de Vodafone UK - Aberdeen Bon Accord
Hey Fraser,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Cristina was very helpful
Cristina was very helpful, knowledgeable and friendly. Happy to return thanks to her attention to detail and clarity on the product I needed,
1 août 2026
Avis spontané
Réponse de Vodafone UK - Aberdeen Bon Accord
Hey Calum,
Thanks for the lovely review and fantastic support Cristina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Phone upgrade
Went into store to upgrade my phone, Marek served us and was very helpful
31 juillet 2026
Avis spontané
Réponse de Vodafone UK - Aberdeen Bon Accord
Hey Darcy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dropped into the shop this morning to…
Dropped into the shop this morning to get some help with our mobile apps and our broadband app - Alex was fantastic and very helpful. Thoroughly recommend
12 juillet 2026
Avis spontané
Réponse de Vodafone UK - Aberdeen Bon Accord
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Special thanks to Cristina
Special thanks to Cristina. At Aberdeen branch.
She was really helpful
I was lucky to be her customer.
9 juillet 2026
Avis spontané
Réponse de Vodafone UK - Aberdeen Bon Accord
Hey Ahmed,
Thanks for the lovely review and fantastic support for Cristina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was in seeing Steph and got a great…
I was in seeing Steph and got a great deal on an upgrade, but before she could come see me she had to deal with an angry customer who was shouting at her on the shop floor because he didnt have his physical bank card and she handled the situation with total professionalism.
24 juin 2026
Avis spontané
Réponse de Vodafone UK - Aberdeen Bon Accord
Hey sheila,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came into store and a colleague named…
Came into store and a colleague named Steven helped to save me money on my phone bill
4 juin 2026
Avis spontané
Réponse de Vodafone UK - Aberdeen Bon Accord
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Had the easiest transaction I’ve ever…
Had the easiest transaction I’ve ever had with Vodafone thanks to Melissa. Appreciate the help.
1 juin 2026
Avis spontané
Réponse de Vodafone UK - Aberdeen Bon Accord
Hey James,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Had the pleasure of meeting Christina…
Had the pleasure of meeting Christina who was helpful in the purchase of an Apple iPhone A++++ service
4 juin 2026
Avis spontané
Réponse de Vodafone UK - Aberdeen Bon Accord
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cristina was very helpful
28 mai 2026
Avis spontané
Réponse de Vodafone UK - Aberdeen Bon Accord
Hey,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Melissa is absolutely amazing
Melissa is absolutely amazing - the best service provided by her during our interaction. Would recommend Melissa to everyone!
26 mai 2026
Avis spontané
Réponse de Vodafone UK - Aberdeen Bon Accord
Hi Frances, thank you so much for your wonderful review and the amazing support you’ve shown for Melissa, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Great experience
Nicole was a great help when getting my new home internet. Faster speed and lower bill than I was paying before, so couldn’t be happier
16 mai 2026
Avis spontané
Réponse de Vodafone UK - Aberdeen Bon Accord
Hey
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Mel was fantastic
Mel was fantastic, got me a tablet at a very good price and was very quick. Would recommend ⭐️🎉😇🫶
23 mai 2026
Avis spontané
Réponse de Vodafone UK - Aberdeen Bon Accord
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Upgrade Phone
Looking to upgrade my phone, spoke to Steven. Steven was very helpful and knowledgeable about all phone types and went into details about packages etc. Thank you.
4 mai 2026
Avis spontané
Réponse de Vodafone UK - Aberdeen Bon Accord
Hey there,
Thanks for the lovely review and fantastic support for Steven.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Steph is wonderful
Steph is wonderful, will only deal with her and also signed up for hbb as she worked out how much money I'd save. Thanks Steph, see you again in 2 years
1 mai 2026
Avis spontané
Réponse de Vodafone UK - Aberdeen Bon Accord
Hey Brian,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
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