Where to begin!! I came into the Aber store after having some issues trying to resolve something over the phone with Three/Vodafone. Matt the store manager blew me away with his customer skills,... Voir plus
L'entreprise a répondu
3 North Parade, SY23 2JH Aberystwyth, Dyfed, GB
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Where to begin!! I came into the Aber store after having some issues trying to resolve something over the phone with Three/Vodafone. Matt the store manager blew me away with his customer skills,... Voir plus
L'entreprise a répondu
Another great experience in your Aberystwyth store. Went in to see when I could upgrade. I was given a lot of information on the options I had. I appreciate how they are always willing to help. Thank... Voir plus
L'entreprise a répondu
Richard who helped me select a new phone was courteous, pleasant,helpful, patient & had a good assessment about what my needs were. Matt,the manager also assisted me & showed the same helpful & profe... Voir plus
L'entreprise a répondu
I visited the store on Tuesday 14th July to ask for advice and recommendations to upgrade one of my antiquated phones to something more modern. As I've received good service here previously, the Vo... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
3 North Parade, SY23 2JH, Aberystwyth, Dyfed, Royaume-Uni
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Popped in for an upgrade enquiry, Nicola and the team in Aberystwyth were fantastic.

Réponse de Vodafone UK - Aberystwyth
Matthew was brilliant and made the switch over very comfortable 👌

Réponse de Vodafone UK - Aberystwyth
I found the Staff more important than the company itself in my experience today. Matthew and his Manager went above & beyond to help me with my decision making. I’m certain without their courtsey & knowledge I would not have made a purchase today so thank you very much !!

Réponse de Vodafone UK - Aberystwyth
Very committed staff members. Broad knowledge of all available options. It was slightly chilly. My pregnant wife did find it cool with the door open. Many thanks.

Réponse de Vodafone UK - Aberystwyth
Always found the staff here to be really helpful and nice, never anything they can’t sort out

Réponse de Vodafone UK - Aberystwyth
Nicola at the store is a fantastic help as always, fantastic advisors, always on hand ready to help

Réponse de Vodafone UK - Aberystwyth
The staff at Vodafone Aberystwyth, Cj and Nicola are a fantastic help to all and us

Réponse de Vodafone UK - Aberystwyth
Well mannered staff, Callum especially was brilliant

Réponse de Vodafone UK - Aberystwyth
Absolute rubbish for broadband. My contract ended I gave them the correct notice and they keep demanding money.
They claim in 1 email the contract is still running and increased the price to almost double. In another email they claim I have take out a new contract and want full payment to cancel (best part of £1000).I spent all morning trying to sort it out online and on the telephone. I got passed from 1 department to another, then they said its all sorted and put me through to refunds who just cut me off after over an hour. No one called me back. I have emailed them and asked them to contact me but they haven't.

Réponse de Vodafone UK - Aberystwyth
Made a trip into Aberystwyth branch today and was served by the most pleasant and helpful young lady. Sorted my contract out. Most definitely better than talking to stranger on phone. Need help definitely go there

Réponse de Vodafone UK - Aberystwyth
Nicola gave brilliant advice on my problems and made my experience in store fantastic and easy to understand, thank you very much

Réponse de Vodafone UK - Aberystwyth
Excellent service today from staff in store. Helpful and informative.

Réponse de Vodafone UK - Aberystwyth
Brilliant helpful efficent and friendly pacient and informative

Réponse de Vodafone UK - Aberystwyth
Great customer service, very friendly and efficient 👍

Réponse de Vodafone UK - Aberystwyth
Great service from CJ in the Aber store. Helpful as ever :)

Réponse de Vodafone UK - Aberystwyth
The end to end sales experience from Nicola and her attention to making sure the phone and contract met my needs was great

Réponse de Vodafone UK - Aberystwyth
Was a very pleasant experience Michelle explained everything well.
Would thoroughly recommend.

Réponse de Vodafone UK - Aberystwyth

Réponse de Vodafone UK - Aberystwyth
The staff are so friendly and efficient, upgraded two mobiles today, with the plan we wanted.
Would highly recommend this shop for a fab professional service.

Réponse de Vodafone UK - Aberystwyth
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