Vodafone UK - Alton Avis 

240
TrustScore 5 sur 5

4,9

72 High Street, GU34 1ET Alton, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Thankyou Tom at Alton Vodaphone for very well informed and helpful service yesterday and today. Had the answers to all my questions at his fingertips. Very polite and helpful. Many thanks.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Went into Vodafone Alton to pick up my new phone. Ollie was super helpful in helping to get it sorted and transferring the apps and data from the old phone to the new one. New phone is working very... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fantastic service. Ollie was brilliant, polite efficient and very helpful. I cannot recomend this store and its staf highly enough.

L'entreprise a répondu

Noté 5 sur 5 étoiles

We recently visited the Alton Vodafone store to discuss lowering our monthly bill. Luke and Sam were utterly fantastic and helped us streamline our plan accordingly. They were attentive, detail-... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 72 High Street, GU34 1ET, Alton, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

240 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(240)

40 694 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Naz was awesome

Naz was awesome, it wasn't an easy process for him to set up 2 new phones, but he made it all easy for us!!
Thanks

4 janvier 2024
Avis spontané
Logo de Vodafone UK - Alton

Réponse de Vodafone UK - Alton

Hey Hannah,

Thanks for letting us know what an amazing job Naz did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service from Naz

2 janvier 2024
Avis spontané
Logo de Vodafone UK - Alton

Réponse de Vodafone UK - Alton

Hey Fiona,

Thanks for reviewing and sharing your feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Noté 5 sur 5 étoiles

Awesome help to buy a new phone.

1 janvier 2024
Avis spontané
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Réponse de Vodafone UK - Alton

Hi Stuart,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 1 sur 5 étoiles

Still NO offers of free ear phones or…

Still NO offers of free ear phones or £100 cash back or access to Disney plus after being offered this at the time of the sale. Even after 2 previous reviews Vodafone haven’t tried to help .
The offer relates to S23 handset it’s a CON CON CON
Just another SCAM as it seems we can’t be heard we’ll go quiet and Vodafone is still big.

2 décembre 2023
Avis spontané
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Réponse de Vodafone UK - Alton

Hey Mr Vincent,

We have no account access via this channel so you would need to contact one of the support channels on either LiveChat: vodafone.uk/2LCJiTm over the phone on 0333 304 0191 or by dropping the Social Media Team a message on Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Mo and Matt were extremely helpful and…

Mo and Matt were extremely helpful and knowledgeable and assisted me putting two accounts together and upgrading 4 tariffs for my family according to each demand. Many thanks.

15 décembre 2023
Avis spontané
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Réponse de Vodafone UK - Alton

Hi Charlie,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Matt was very helpful and helped us get…

Matt was very helpful and helped us get cheaper deals. Can’t complain!

15 décembre 2023
Avis spontané
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Réponse de Vodafone UK - Alton

Hi Alice,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Prajeet and Naz have been amazing

Prajeet and Naz have been amazing. Tom prepped up the deal a few weeks before

An Amazing team, so helpful and knowledgeable.

7 décembre 2023
Avis spontané
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Réponse de Vodafone UK - Alton

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Always Brillaint service

7 décembre 2023
Avis spontané
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Réponse de Vodafone UK - Alton

Hey Pete,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Matt was learning but did his very best…

Matt was learning but did his very best and I thank him for it.

16 novembre 2023
Avis spontané
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Réponse de Vodafone UK - Alton

Hi Michael,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Easy to sort out the new phone and…

Easy to sort out the new phone and upgrade. Genuinely nice guys in store, helpful and funny with it.

11 novembre 2023
Avis spontané
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Réponse de Vodafone UK - Alton

Hi there,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

5 star very impressed with with…

5 star very impressed with with knowledge and helpfulness

11 novembre 2023
Avis spontané
Logo de Vodafone UK - Alton

Réponse de Vodafone UK - Alton

Hi there,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Matt the new guy was very helpful

Matt the new guy was very helpful. Hope he goes all the way

7 novembre 2023
Avis spontané
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Réponse de Vodafone UK - Alton

Hey Mark,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service

4 novembre 2023
Avis spontané
Logo de Vodafone UK - Alton

Réponse de Vodafone UK - Alton

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

More than happy with the service

2 novembre 2023
Avis spontané
Logo de Vodafone UK - Alton

Réponse de Vodafone UK - Alton

Hey David,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Friendly helpful staff

16 octobre 2023
Avis spontané
Logo de Vodafone UK - Alton

Réponse de Vodafone UK - Alton

Hi Ian,

Thanks for taking your time to leave this review our Alton store.

We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Very informative

Very informative, very patient, excellent service. Thankyou

16 octobre 2023
Avis spontané
Logo de Vodafone UK - Alton

Réponse de Vodafone UK - Alton

Hi Kim,

This is lovely feedback for our Alton store. Thanks for taking your time to share.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Noté 5 sur 5 étoiles

Naz was amazing helped me out with…

Naz was amazing helped me out with everything i needed

10 octobre 2023
Avis spontané
Logo de Vodafone UK - Alton

Réponse de Vodafone UK - Alton

Hi there,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing staff Prajeet and Naz were very…

Amazing staff Prajeet and Naz were very helpful.

5 octobre 2023
Avis spontané
Logo de Vodafone UK - Alton

Réponse de Vodafone UK - Alton

Hi Beverley. Thank you for your review for Prajeet and Naz. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really good service

Really good service, very helpful.

3 octobre 2023
Avis spontané
Logo de Vodafone UK - Alton

Réponse de Vodafone UK - Alton

Hey Ann,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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