My mother (89 years old) was having problems setting up her new phone and I took her to the Vodafone shop in Andover to get some help. The transfer process from her old phone to the new one turned out... Voir plus
L'entreprise a répondu
39 High Street, SP10 1LP Andover, GB
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My mother (89 years old) was having problems setting up her new phone and I took her to the Vodafone shop in Andover to get some help. The transfer process from her old phone to the new one turned out... Voir plus
L'entreprise a répondu
I needed a lot of help sorting out my phone and being a complete dinosaur when it come to anything technical, I went to your Andover branch and as soon as I walked in I was greeted with a very friend... Voir plus
L'entreprise a répondu
The process was made very simple. I was able to open a mobile Broadband account with no issue at a good price. It is always frustrating to have to wait to see someone but once I was assisted by Paige,... Voir plus
L'entreprise a répondu
I inadvertently got my SIM card stuck halfway in the slot in my old mobile phone. Ross was on it immediately. He worked efficiently to fix the problem and set up my new phone. Ross gave me lots of gr... Voir plus
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Écrit par l'entreprise
39 High Street, SP10 1LP, Andover, Royaume-Uni
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Customer service was fantastic. I spoke with Jake, who sat down and explained all the options, prices and offers available. He was never pushy, very clear and ended up saving me a large amount of money which I’m very grateful for!

Réponse de Vodafone UK - Andover
Absolutely fab service. I was served by a chap called Josh who really helped me sort some issues i'd been having with my phone. Highly recommend their service.

Réponse de Vodafone UK - Andover
Robbie has been very helpful and very trustworthy.
So thank you to Robbie and the team in andover

Réponse de Vodafone UK - Andover
I came in to the store for help with my phone and Josh helped me find out what the problem was. Great service.

Réponse de Vodafone UK - Andover
Refused to give me a receipt for my router return, I wont be happy if you charge me.

Réponse de Vodafone UK - Andover
Robbie understood my requirements, explained how he could help and ensured I was clear what I was getting and what it was going to cost. Cheerful, friendly and very efficient. PERFECT.

Réponse de Vodafone UK - Andover
Terri was really helpful with explaining my contract

Réponse de Vodafone UK - Andover
Paige was so helpful and provided me with excellent customer service, thank you

Réponse de Vodafone UK - Andover
Jake was a lot of help and got me the best price for what was needed

Réponse de Vodafone UK - Andover
Ross was extremely helpful in helping my other half sorting out her new phone. He has outlined everything for us and has even gotten us a cheaper bill per month. Very happy with out experience.

Réponse de Vodafone UK - Andover
Really helpful and friendly staff, Ross made upgrading my phone easy and stress free.

Réponse de Vodafone UK - Andover
The young girl page Paige, lovely girl very helpful, smiled and chatted made me totally relaxed and easy.

Réponse de Vodafone UK - Andover
Terri provided outstanding service that was truly exceptional. I highly recommend scheduling an appointment with her when visiting.

Réponse de Vodafone UK - Andover

Réponse de Vodafone UK - Andover
Ross was very very helpful and I am very happy with all
My savings he got me. He was very patient and so informative

Réponse de Vodafone UK - Andover
Great experience , very helpful , coudnt ask for more
Thanks Terri , you made my day after all the issues with Three

Réponse de Vodafone UK - Andover
Ross was really helpful when dealing with my query in store and helped me find a new plan

Réponse de Vodafone UK - Andover
Josh helped me get a new device and also helped me get a good deal

Réponse de Vodafone UK - Andover
Paige was very prompt and first class service thank you

Réponse de Vodafone UK - Andover
Paige was very helpful and professional

Réponse de Vodafone UK - Andover
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