Vodafone UK - Andover Avis 

527
TrustScore 5 sur 5

5,0

39 High Street, SP10 1LP Andover, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

My mother (89 years old) was having problems setting up her new phone and I took her to the Vodafone shop in Andover to get some help. The transfer process from her old phone to the new one turned out... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I needed a lot of help sorting out my phone and being a complete dinosaur when it come to anything technical, I went to your Andover branch and as soon as I walked in I was greeted with a very friend... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

The process was made very simple. I was able to open a mobile Broadband account with no issue at a good price. It is always frustrating to have to wait to see someone but once I was assisted by Paige,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I inadvertently got my SIM card stuck halfway in the slot in my old mobile phone. Ross was on it immediately. He worked efficiently to fix the problem and set up my new phone. Ross gave me lots of gr... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 39 High Street, SP10 1LP, Andover, Royaume-Uni

5,0

Excellent

TrustScore 5 sur 5

527 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Comment cette entreprise utilise Trustpilot

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5,0

Tous les avis

(527)

39 680 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Customer service was fantastic

Customer service was fantastic. I spoke with Jake, who sat down and explained all the options, prices and offers available. He was never pushy, very clear and ended up saving me a large amount of money which I’m very grateful for!

15 mai 2026
Avis spontané
Logo de Vodafone UK - Andover

Réponse de Vodafone UK - Andover

Hey Edward,
Thanks for the lovely review and fantastic support for Jake.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Absolutely fab service

Absolutely fab service. I was served by a chap called Josh who really helped me sort some issues i'd been having with my phone. Highly recommend their service.

15 mai 2026
Avis spontané
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Réponse de Vodafone UK - Andover

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Robbie has been very helpful and very…

Robbie has been very helpful and very trustworthy.
So thank you to Robbie and the team in andover

15 mai 2026
Avis spontané
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Réponse de Vodafone UK - Andover

Hey Tony,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Josh was excellent.

I came in to the store for help with my phone and Josh helped me find out what the problem was. Great service.

13 mai 2026
Avis spontané
Logo de Vodafone UK - Andover

Réponse de Vodafone UK - Andover

Hi Robin, thank you so much for your wonderful review and the amazing support you’ve shown for Josh, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Noté 1 sur 5 étoiles

Refused to give me a receipt for my…

Refused to give me a receipt for my router return, I wont be happy if you charge me.

12 mai 2026
Avis spontané
Logo de Vodafone UK - Andover

Réponse de Vodafone UK - Andover

Hey Kymm,

We sincerely apologize for the service you experienced and for not meeting your expectations in terms of support. Thank you for your valuable feedback; please be assured that is not our intention to deliver anything less than excellent service. Please come to chat our team on facebook at 👉vodafone.uk/2Fpnah2

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Robbie understood my requirements

Robbie understood my requirements, explained how he could help and ensured I was clear what I was getting and what it was going to cost. Cheerful, friendly and very efficient. PERFECT.

12 mai 2026
Avis spontané
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Réponse de Vodafone UK - Andover

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Terri was really helpful with…

Terri was really helpful with explaining my contract

12 mai 2026
Avis spontané
Logo de Vodafone UK - Andover

Réponse de Vodafone UK - Andover

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Paige was so helpful and provided me…

Paige was so helpful and provided me with excellent customer service, thank you

11 mai 2026
Avis spontané
Logo de Vodafone UK - Andover

Réponse de Vodafone UK - Andover

Hey Louise,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jake was a lot of help and got me the…

Jake was a lot of help and got me the best price for what was needed

11 mai 2026
Avis spontané
Logo de Vodafone UK - Andover

Réponse de Vodafone UK - Andover

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

New phone purchase

Ross was extremely helpful in helping my other half sorting out her new phone. He has outlined everything for us and has even gotten us a cheaper bill per month. Very happy with out experience.

9 mai 2026
Avis spontané
Logo de Vodafone UK - Andover

Réponse de Vodafone UK - Andover

Hey Sam,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really helpful and friendly staff

Really helpful and friendly staff, Ross made upgrading my phone easy and stress free.

9 mai 2026
Avis spontané
Logo de Vodafone UK - Andover

Réponse de Vodafone UK - Andover

Hey Megan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The young girl page Paige

The young girl page Paige, lovely girl very helpful, smiled and chatted made me totally relaxed and easy.

9 mai 2026
Avis spontané
Logo de Vodafone UK - Andover

Réponse de Vodafone UK - Andover

Hey June,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Terri provided outstanding service that…

Terri provided outstanding service that was truly exceptional. I highly recommend scheduling an appointment with her when visiting.

9 mai 2026
Avis spontané
Logo de Vodafone UK - Andover

Réponse de Vodafone UK - Andover

Hey Rockel,

Thanks for the lovely review and fantastic support for Terri.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Paige was very helpful thank you

Paige was very helpful thank you

9 mai 2026
Avis spontané
Logo de Vodafone UK - Andover

Réponse de Vodafone UK - Andover

Hey Malcolm,

Thanks for the lovely review and fantastic support for Paige.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ross was very very helpful and I am…

Ross was very very helpful and I am very happy with all
My savings he got me. He was very patient and so informative

9 mai 2026
Avis spontané
Logo de Vodafone UK - Andover

Réponse de Vodafone UK - Andover

Hey Jacky

Thanks for the lovely review and fantastic support for Ross.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great experience

Great experience , very helpful , coudnt ask for more
Thanks Terri , you made my day after all the issues with Three

9 mai 2026
Avis spontané
Logo de Vodafone UK - Andover

Réponse de Vodafone UK - Andover

Hey Antonio,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ross was really helpful when dealing…

Ross was really helpful when dealing with my query in store and helped me find a new plan

8 mai 2026
Avis spontané
Logo de Vodafone UK - Andover

Réponse de Vodafone UK - Andover

Hey Karen,

Thanks for the lovely review and fantastic support for Ross.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Josh helped me get a new device and…

Josh helped me get a new device and also helped me get a good deal

6 mai 2026
Avis spontané
Logo de Vodafone UK - Andover

Réponse de Vodafone UK - Andover

Hey Laurence,

Thanks for the lovely review and fantastic support for *AGENT NAME*.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Paige was very prompt and first class…

Paige was very prompt and first class service thank you

6 mai 2026
Avis spontané
Logo de Vodafone UK - Andover

Réponse de Vodafone UK - Andover

Hey Patrick,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Paige was very helpful and professional

Paige was very helpful and professional

6 mai 2026
Avis spontané
Logo de Vodafone UK - Andover

Réponse de Vodafone UK - Andover

Hey Kane,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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