Vodafone UK - Andover Avis 

528
TrustScore 5 sur 5

5,0

39 High Street, SP10 1LP Andover, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

My mother (89 years old) was having problems setting up her new phone and I took her to the Vodafone shop in Andover to get some help. The transfer process from her old phone to the new one turned out... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I needed a lot of help sorting out my phone and being a complete dinosaur when it come to anything technical, I went to your Andover branch and as soon as I walked in I was greeted with a very friend... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I inadvertently got my SIM card stuck halfway in the slot in my old mobile phone. Ross was on it immediately. He worked efficiently to fix the problem and set up my new phone. Ross gave me lots of gr... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

The process was made very simple. I was able to open a mobile Broadband account with no issue at a good price. It is always frustrating to have to wait to see someone but once I was assisted by Paige,... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 39 High Street, SP10 1LP, Andover, Royaume-Uni

5,0

Excellent

TrustScore 5 sur 5

528 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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5,0

Tous les avis

(528)

39 970 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Rob was extremely helpful and very…

Rob was extremely helpful and very clear when explaining the problems I was encountering.

8 avril 2026
Avis spontané
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Réponse de Vodafone UK - Andover

Hey Sue,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jake gave us an excellent service and…

Jake gave us an excellent service and got a great deal and will definitely be staying with Vodafone

8 avril 2026
Avis spontané
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Réponse de Vodafone UK - Andover

Hey Peter,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service from Joshua and nice

Excellent service from Joshua and nice, helpful friendly staff.

6 avril 2026
Avis spontané
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Réponse de Vodafone UK - Andover

Hey Philip

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service from Jake in store today…

Great service from Jake in store today getting new contracts in place.

4 avril 2026
Avis spontané
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Réponse de Vodafone UK - Andover

Hey James,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jake.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ross was helpful

Ross was helpful

4 avril 2026
Avis spontané
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Réponse de Vodafone UK - Andover

Hey Susan,

Thanks for the lovely review and fantastic support for Ross.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ross was helpful

4 avril 2026
Avis spontané
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Réponse de Vodafone UK - Andover

Hey John,

Thanks for the lovely review and fantastic support for Ross.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very good experience and Jake was very…

Very good experience and Jake was very helpful.

4 avril 2026
Avis spontané
Logo de Vodafone UK - Andover

Réponse de Vodafone UK - Andover

Hey there,

Thanks for the lovely review and fantastic support for Jake.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jake was excellent

Jake was excellent

4 avril 2026
Avis spontané
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Réponse de Vodafone UK - Andover

Hey Richard,

Thanks for the lovely review and fantastic support for Jake.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ross was Very gentle and polite

Ross was Very gentle and polite

4 avril 2026
Avis spontané
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Réponse de Vodafone UK - Andover

Hey Giuseppe,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ross.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jake was very helpful and assisted in…

Jake was very helpful and assisted in setting up my disney+ and very informative

3 avril 2026
Avis spontané
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Réponse de Vodafone UK - Andover

Hey Christopher,

Thanks for the lovely review and fantastic support for Jake.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Joshua was terrific

Joshua was terrific
He answered all my questions ( which were many,as I am very cautious when purchasing expensive items that need to last me a long while ). He explained in detail how the phone would work and breakdown of the costs and guided me through the process. Joshua was very friendly and approachable and at no time made me hurry into anything. He also explained the waiting time for my phone which was 5-7 days. I asked if it could be delivered to Vodafone shop,as saves me waiting at home for delivery/ and to be signed for,as I could be at work when it’s due to arrive. So I’ll be collecting it at the shop itself and they will transfer all my data etc… over ( they do charge a fee,but I’m happy with that ).
All in all ,I’m pleased with the outcome and the service I had today. Joshua was great 👌. Please forward ok my thanks again to him. I am very careful and cautious when buying technology products. So this was a good day for me

3 avril 2026
Avis spontané
Logo de Vodafone UK - Andover

Réponse de Vodafone UK - Andover

Hey there,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Joshua.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I inadvertently got my SIM card stuck…

I inadvertently got my SIM card stuck halfway in the slot in my old mobile phone. Ross was on it immediately. He worked efficiently to fix the problem and set up my new phone. Ross gave me lots of great advice regarding mobile phones in general and how to save money on my contracts. Ross was friendly, patient and very knowledgeable. I highly recommend the Andover Vodafone store for all your tech needs and requirements.

18 mars 2026
Avis spontané
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Réponse de Vodafone UK - Andover

Hey Grace,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jake was extremely helpful in setting…

Jake was extremely helpful in setting up new contracts for my three mobile devices and my broadband. He explained everything with great clarity. A very good in-store experience and would recommend the Andover store.

20 mars 2026
Avis spontané
Logo de Vodafone UK - Andover

Réponse de Vodafone UK - Andover

Hey Alan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Jake was really helpful

Jake was really helpful, knowledgeable and great customer service, saved me a lot of money. Definitely recommend

16 mars 2026
Avis spontané
Logo de Vodafone UK - Andover

Réponse de Vodafone UK - Andover

Hey Ceria,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ross was helpful and helped with…

Ross was helpful and helped with sorting my new phone out

16 mars 2026
Avis spontané
Logo de Vodafone UK - Andover

Réponse de Vodafone UK - Andover

Hi,

Thank you so much for your wonderful review and the amazing support you’ve shown for Ross —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ross was extremely helpful

16 mars 2026
Avis spontané
Logo de Vodafone UK - Andover

Réponse de Vodafone UK - Andover

Hey John,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I went in to the Andover store again…

I went in to the Andover store again today to pick up my new phone and was delighted to have been helped with swapping over to my new phone. It was Rob that helped me this time and he was wonderfully informative and showed me what my new phone can do. A big thank you for a wonderful service!

15 mars 2026
Avis spontané
Logo de Vodafone UK - Andover

Réponse de Vodafone UK - Andover

Hey Shirley,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Rob.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Rob was really helpful

Rob was really helpful, thank you!

13 mars 2026
Avis spontané
Logo de Vodafone UK - Andover

Réponse de Vodafone UK - Andover

Hey Jack,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Terri was very knowledgable and really…

Terri was very knowledgable and really helpful in my query and helped me get my new phone

12 mars 2026
Avis spontané
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Réponse de Vodafone UK - Andover

Hey Tony,

Thanks for the lovely review and fantastic support for Terri.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Joshua was really helpful

Joshua was very nice and knowledgeable, he was happy to ask a colleague for some assistance rather than try to fumble through , which was great .
Lovely guys in the shop, had a laugh also .
Great customer service
Fixed my problem.

11 mars 2026
Avis spontané
Logo de Vodafone UK - Andover

Réponse de Vodafone UK - Andover

Hey Katie,

Thanks for the lovely review and fantastic support for Joshua.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

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