Vodafone UK - Ashford Avis 

240
TrustScore 5 sur 5

4,8

2 County Square, TN23 1YA Ashford, GB


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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Owen was very helpful, showed me all my options and prices, was very clear with communication. Managed to get me onto a cheaper monthly plan with the same benefits and I walked away with a new tablet.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had an issue that i could resolve walked into the Vodafone in Ashford and was greeted by Lee. He went over and above to help me and explained very carefully in a way that I could understand and reste... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had trouble on a different network connecting to the the internet. I spoke to two gentle men Matt and Alex that were at the dest. Matt fixed my issue I very much appreciate this as I bought my dev... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had many efforts to sort a problem with my new iphone via chatbot, customer complaints and visiting another store I went to Ashford and although they were unable to solve the problem they took t... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 2 County Square, TN23 1YA, Ashford, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

240 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(240)

40 419 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Got a great deal

Got a great deal. Very friendly and helpful service from Maria. Very happy

27 août 2025
Avis spontané
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Réponse de Vodafone UK - Ashford

We appreciate you taking the time to leave us feedback. Thank you!
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I found Owen very helpful and…

I found Owen very helpful and knowledgeable. Highly recommend if anyone else visits. 10/10 experience.

26 août 2025
Avis spontané
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Réponse de Vodafone UK - Ashford

Hey Janet,

Thanks for the lovely review and fantastic support for Owen.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Alex at ashford Vodafone was fantastic…

Alex at ashford Vodafone was fantastic probably the nest customer service I have ever received, how he isn't higher in the chain surprised me fantastic customer service and the the reason I would go back for any needs I have.

23 août 2025
Avis spontané
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Réponse de Vodafone UK - Ashford

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Came into Vodafone with a few problems…

Came into Vodafone with a few problems all sorted by friendly helpful Maria, I would highly recommend coming into store with any problems, as you are made to feel welcome, nothing is a problem at all. Very happy customer :)

23 août 2025
Avis spontané
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Réponse de Vodafone UK - Ashford

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Maria the Assistant Manager is a credit…

Maria the Assistant Manager is a credit to your store. She took her time to help me get my new phone, spoke well she was wonderful. Would highly recommend her.

23 août 2025
Avis spontané
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Réponse de Vodafone UK - Ashford

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Maria was good and helpful at getting…

Maria was good and helpful at getting me a new deal I'm happy with the phone and the deal I got from the company. I wanted a good smartphone that did the basics, and the she recommended one that ticked all the boxes. Speaking with the Maria helped me get exactly what I was looking for.

22 août 2025
Avis spontané
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Réponse de Vodafone UK - Ashford

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Maria was fabulous so friendly

Maria was fabulous so friendly

17 août 2025
Avis spontané
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Réponse de Vodafone UK - Ashford

We are happy to hear that you found our team member to be so friendly. Thank you for your positive feedback; we appreciate it.

Thanks,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Maria

Maria, my customer advisor goes above and beyond.

16 août 2025
Avis spontané
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Réponse de Vodafone UK - Ashford

Lovely to hear, thank you for sharing Samuel!
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service with the best advisor we've dealt with

We dealt with Joseph Ikiseh today in Ashford branch. He dealt with every query we had quickly, professionally and with ease. The best Vodafone advisor we've dealt with. Thank you!

14 août 2025
Avis spontané
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Réponse de Vodafone UK - Ashford

Hi Claire,

Thank you so much for your wonderful review and the amazing support you’ve shown for Joseph—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Maria

Maria - a huge help… would HIGHLY recommend this charming lady..with a terrific sense of humour
Very knowledgeable and explains everything very well…😃😃

13 août 2025
Avis spontané
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Réponse de Vodafone UK - Ashford

Hey Nicky,

Thanks for the lovely review and fantastic support for Maria.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Maria was great

1 août 2025
Avis spontané
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Réponse de Vodafone UK - Ashford

Hey Stephen,

Thanks for the lovely review and fantastic support for Maria.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Matt’s level of customer service was…

Matt’s level of customer service was incredible along with very good knowledge of the phone I was after!

23 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Ashford

Hey Alex,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Joe has great customer service

Joe has great customer service, super polite and kind. He is very attentive and helped us a lot with buying a phone. Thank you!

30 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Ashford

Hey Joash, ​

Thanks for the lovely review and fantastic support for Joe. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Maria was absolutely amazing and was…

Maria was absolutely amazing and was very good at explaining everything and was patient with me and my mum today. Very happy with her and she should definitely be given a riase!

28 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Ashford

Hey Madison,

Thanks for the lovely review and fantastic support for Maria.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Customer service was amazing

Customer service was amazing ! Maria was excellent and highly recommend her !

27 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Ashford

Hey Olivia,

Thanks for the lovely review and fantastic support for Maria.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brilliant customer service from Maria…

Brilliant customer service from Maria at the Ashford branch

23 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Ashford

Hey Kerry,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Lovely friendly staff

Lovely friendly staff, Maria was amazing

20 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Ashford

Hey Melanie,


Thanks for the lovely review and fantastic support for Maria . If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl



Thanks again,

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great experience with Maria

We had a long wait, however Maria kept checking in to make sure we were ok, offered us a seat and kept us updated. Maria was fantastic and thoroughly explained our options and we went away with a new contract and phone at a very good rate. Thanks Maria.

20 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Ashford

Hey Esmie,

Thanks for the lovely review and fantastic support for Maria.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Owen was very helpful with my broadband…

Owen was very helpful with my broadband today and had a lot of knowledge regarding what the best plan for me would be

19 juillet 2025
Avis spontané
Logo de Vodafone UK - Ashford

Réponse de Vodafone UK - Ashford

Hey,

Thanks for the lovely review and fantastic support for Owen.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Joe was incredible

Joe was incredible, so kind and helpful he really helped me understand and looked for the best deals for me. He gave me advice and took his time to give me the best customer service. He should definitely get some recognition for the amazing job he does. Cant recommend him enough.

7 juillet 2025
Avis spontané
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Réponse de Vodafone UK - Ashford

Hey Nikki,

Thanks for the lovely review and fantastic support for Joe.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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