Owen was very helpful, showed me all my options and prices, was very clear with communication. Managed to get me onto a cheaper monthly plan with the same benefits and I walked away with a new tablet.... Voir plus
L'entreprise a répondu
2 County Square, TN23 1YA Ashford, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Owen was very helpful, showed me all my options and prices, was very clear with communication. Managed to get me onto a cheaper monthly plan with the same benefits and I walked away with a new tablet.... Voir plus
L'entreprise a répondu
Had an issue that i could resolve walked into the Vodafone in Ashford and was greeted by Lee. He went over and above to help me and explained very carefully in a way that I could understand and reste... Voir plus
L'entreprise a répondu
I had trouble on a different network connecting to the the internet. I spoke to two gentle men Matt and Alex that were at the dest. Matt fixed my issue I very much appreciate this as I bought my dev... Voir plus
L'entreprise a répondu
I had many efforts to sort a problem with my new iphone via chatbot, customer complaints and visiting another store I went to Ashford and although they were unable to solve the problem they took t... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
2 County Square, TN23 1YA, Ashford, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Got a great deal. Very friendly and helpful service from Maria. Very happy

Réponse de Vodafone UK - Ashford
I found Owen very helpful and knowledgeable. Highly recommend if anyone else visits. 10/10 experience.

Réponse de Vodafone UK - Ashford
Alex at ashford Vodafone was fantastic probably the nest customer service I have ever received, how he isn't higher in the chain surprised me fantastic customer service and the the reason I would go back for any needs I have.

Réponse de Vodafone UK - Ashford
Came into Vodafone with a few problems all sorted by friendly helpful Maria, I would highly recommend coming into store with any problems, as you are made to feel welcome, nothing is a problem at all. Very happy customer :)

Réponse de Vodafone UK - Ashford
Maria the Assistant Manager is a credit to your store. She took her time to help me get my new phone, spoke well she was wonderful. Would highly recommend her.

Réponse de Vodafone UK - Ashford
Maria was good and helpful at getting me a new deal I'm happy with the phone and the deal I got from the company. I wanted a good smartphone that did the basics, and the she recommended one that ticked all the boxes. Speaking with the Maria helped me get exactly what I was looking for.

Réponse de Vodafone UK - Ashford

Réponse de Vodafone UK - Ashford

Réponse de Vodafone UK - Ashford
We dealt with Joseph Ikiseh today in Ashford branch. He dealt with every query we had quickly, professionally and with ease. The best Vodafone advisor we've dealt with. Thank you!

Réponse de Vodafone UK - Ashford
Maria - a huge help… would HIGHLY recommend this charming lady..with a terrific sense of humour
Very knowledgeable and explains everything very well…😃😃

Réponse de Vodafone UK - Ashford
Matt’s level of customer service was incredible along with very good knowledge of the phone I was after!

Réponse de Vodafone UK - Ashford
Joe has great customer service, super polite and kind. He is very attentive and helped us a lot with buying a phone. Thank you!

Réponse de Vodafone UK - Ashford
Maria was absolutely amazing and was very good at explaining everything and was patient with me and my mum today. Very happy with her and she should definitely be given a riase!

Réponse de Vodafone UK - Ashford
Customer service was amazing ! Maria was excellent and highly recommend her !

Réponse de Vodafone UK - Ashford
Brilliant customer service from Maria at the Ashford branch

Réponse de Vodafone UK - Ashford

Réponse de Vodafone UK - Ashford
We had a long wait, however Maria kept checking in to make sure we were ok, offered us a seat and kept us updated. Maria was fantastic and thoroughly explained our options and we went away with a new contract and phone at a very good rate. Thanks Maria.

Réponse de Vodafone UK - Ashford
Owen was very helpful with my broadband today and had a lot of knowledge regarding what the best plan for me would be

Réponse de Vodafone UK - Ashford
Joe was incredible, so kind and helpful he really helped me understand and looked for the best deals for me. He gave me advice and took his time to give me the best customer service. He should definitely get some recognition for the amazing job he does. Cant recommend him enough.

Réponse de Vodafone UK - Ashford
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.