28th of oct 2026 i walked in to your Vodafone ashford store and was met by Matt and his team i was upset with my currant provider, matt was patient and customer service was on par . I am now with Vod... Voir plus
L'entreprise a répondu
2 County Square, TN23 1YA Ashford, GB
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28th of oct 2026 i walked in to your Vodafone ashford store and was met by Matt and his team i was upset with my currant provider, matt was patient and customer service was on par . I am now with Vod... Voir plus
L'entreprise a répondu
Emma was fabulous,super helpful and friendly.I was in such a whirlwind of moving house and she came to my WiFi rescue.She is such a glowing example of fantastic customer service.
L'entreprise a répondu
Alex and Matt were extremely helpful and helped me out big time with my iPhone 18 Pro Max purchase. Would 100% recommend them
L'entreprise a répondu
I had trouble on a different network connecting to the the internet. I spoke to two gentle men Matt and Alex that were at the dest. Matt fixed my issue I very much appreciate this as I bought my dev... Voir plus
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Écrit par l'entreprise
2 County Square, TN23 1YA, Ashford, Royaume-Uni
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28th of oct 2026 i walked in to your Vodafone ashford store and was met by Matt and his team i was upset with my currant provider, matt was patient and customer service was on par . I am now with Vodafone and very happy with the service I had received:)

Réponse de Vodafone UK - Ashford
Emma was fabulous,super helpful and friendly.I was in such a whirlwind of moving house and she came to my WiFi rescue.She is such a glowing example of fantastic customer service.

Réponse de Vodafone UK - Ashford
The sales assistant was extremely helpful and made the transfer very easy

Réponse de Vodafone UK - Ashford
A first class experience this morning from the Vodafone store in Ashford - great advice and well worth a visit.
I really like the staff at Vodafone. Emma is always helpful and always polite. We have seen her a few times now.

Réponse de Vodafone UK - Ashford
Alex and Matt were extremely helpful and helped me out big time with my iPhone 18 Pro Max purchase. Would 100% recommend them

Réponse de Vodafone UK - Ashford
Brilliant service Lee helped me very helpful polite and considerate

Réponse de Vodafone UK - Ashford
Owen was very helpful with account issue. Very good service and patient.

Réponse de Vodafone UK - Ashford
Emma and Owen were very friendly and helpful

Réponse de Vodafone UK - Ashford

Réponse de Vodafone UK - Ashford
Rob was great, helped fix my phone and and got me a great discount on my broadband. Highly recommend returning here.

Réponse de Vodafone UK - Ashford
I had a great experience. Owen helped me out with my queries and was very friendly and cooperative guy. Thankyou for all the help.

Réponse de Vodafone UK - Ashford
Thanks Owen,very good 10/10and Anu very good service very courteous and professional.

Réponse de Vodafone UK - Ashford
Owen was very helpful, showed me all my options and prices, was very clear with communication. Managed to get me onto a cheaper monthly plan with the same benefits and I walked away with a new tablet.

Réponse de Vodafone UK - Ashford
Had an issue that i could resolve walked into the Vodafone in Ashford and was greeted by Lee. He went over and above to help me and explained very carefully in a way that I could understand and rested my problem. Thankyou Lee

Réponse de Vodafone UK - Ashford
I had trouble on a different network connecting to the the internet. I spoke to two gentle men Matt and Alex that were at the dest. Matt fixed my issue I very much appreciate this as I bought my device from a different company.
They were very polite and completed my issue. Thank you very much Vodaphone.

Réponse de Vodafone UK - Ashford
I had many efforts to sort a problem with my new iphone via chatbot, customer complaints and visiting another store
I went to Ashford and although they were unable to solve the problem they took the time to understand and contacted customer services on my behalf
and this helped towards a resolution
They were able to escalate my complaint with vodafone and I have since been contacted by the company

Réponse de Vodafone UK - Ashford
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