Vodafone UK - Ashford Avis 

255
•
TrustScore 5 sur 5

4,9

2 County Square, TN23 1YA Ashford, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

28th of oct 2026 i walked in to your Vodafone ashford store and was met by Matt and his team i was upset with my currant provider, matt was patient and customer service was on par . I am now with Vod... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Emma was fabulous,super helpful and friendly.I was in such a whirlwind of moving house and she came to my WiFi rescue.She is such a glowing example of fantastic customer service.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Alex and Matt were extremely helpful and helped me out big time with my iPhone 18 Pro Max purchase. Would 100% recommend them

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had trouble on a different network connecting to the the internet. I spoke to two gentle men Matt and Alex that were at the dest. Matt fixed my issue I very much appreciate this as I bought my dev... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 2 County Square, TN23 1YA, Ashford, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

255 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(255)

42 728 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

28th of oct 2026 i walked in to your…

28th of oct 2026 i walked in to your Vodafone ashford store and was met by Matt and his team i was upset with my currant provider, matt was patient and customer service was on par . I am now with Vodafone and very happy with the service I had received:)

28 septembre 2026
Avis spontané
Logo de Vodafone UK - Ashford

Réponse de Vodafone UK - Ashford

Hey Suzanne,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Emma was fabulous,super helpful and…

Emma was fabulous,super helpful and friendly.I was in such a whirlwind of moving house and she came to my WiFi rescue.She is such a glowing example of fantastic customer service.

27 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Ashford

Hey Cload,

Thanks for the lovely review and fantastic support for Emma.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The sales assistant was extremely helpful

The sales assistant was extremely helpful and made the transfer very easy

27 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Ashford

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I really like the staff at Vodafone

I really like the staff at Vodafone. Emma is always helpful and always polite. We have seen her a few times now.

26 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Ashford

Hey Gemma,
Thanks for the lovely review and fantastic support for Emma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Alex and Matt were extremely helpful…

Alex and Matt were extremely helpful and helped me out big time with my iPhone 18 Pro Max purchase. Would 100% recommend them

25 septembre 2026
Avis spontané
Logo de Vodafone UK - Ashford

Réponse de Vodafone UK - Ashford

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Helpful experience.

25 septembre 2026
Avis spontané
Logo de Vodafone UK - Ashford

Réponse de Vodafone UK - Ashford

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brilliant service Lee helped me very…

Brilliant service Lee helped me very helpful polite and considerate

24 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Ashford

"Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Noté 5 sur 5 étoiles

Owen was very helpful with account…

Owen was very helpful with account issue. Very good service and patient.

23 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Ashford

Hey john,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Emma and Owen were very friendly and…

Emma and Owen were very friendly and helpful

23 septembre 2026
Avis spontané
Logo de Vodafone UK - Ashford

Réponse de Vodafone UK - Ashford

Hey Mick,
Thanks for the lovely review and fantastic support for Emma and Owen.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Owen was so helpful and patient

23 septembre 2026
Avis spontané
Logo de Vodafone UK - Ashford

Réponse de Vodafone UK - Ashford

Hi , thank you so much for your wonderful review and the amazing support you’ve shown for Owen, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Noté 5 sur 5 étoiles

Excellent service by Emma

Excellent service by Emma, thank you

22 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Ashford

Hey Alan,

Thanks for the lovely review and the fantastic support you’ve shown for Emma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service

Rob was great, helped fix my phone and and got me a great discount on my broadband. Highly recommend returning here.

15 septembre 2026
Avis spontané
Logo de Vodafone UK - Ashford

Réponse de Vodafone UK - Ashford

Hey Michael,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very patient & helpful Anu

10 septembre 2026
Avis spontané
Logo de Vodafone UK - Ashford

Réponse de Vodafone UK - Ashford

Hey Veronica,

Thanks for the lovely review and the fantastic support you’ve shown for Anu.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I had a great experience

I had a great experience. Owen helped me out with my queries and was very friendly and cooperative guy. Thankyou for all the help.

8 septembre 2026
Avis spontané
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Réponse de Vodafone UK - Ashford

Hey Hamza,

Thanks for the lovely review and fantastic support for Owen. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thanks Owen,very good 10/10and Anu …

Thanks Owen,very good 10/10and Anu very good service very courteous and professional.

6 septembre 2026
Avis spontané
Logo de Vodafone UK - Ashford

Réponse de Vodafone UK - Ashford

Hey Jeremy,

Thanks for the lovely review and fantastic support for Owen and Anu. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Owen was very helpful

Owen was very helpful, showed me all my options and prices, was very clear with communication. Managed to get me onto a cheaper monthly plan with the same benefits and I walked away with a new tablet.

1 septembre 2026
Avis spontané
Logo de Vodafone UK - Ashford

Réponse de Vodafone UK - Ashford

Hi Aidan, thank you so much for your wonderful review and the amazing support you’ve shown for Owen, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Noté 5 sur 5 étoiles

Email

Had an issue that i could resolve walked into the Vodafone in Ashford and was greeted by Lee. He went over and above to help me and explained very carefully in a way that I could understand and rested my problem. Thankyou Lee

27 août 2026
Avis spontané
Logo de Vodafone UK - Ashford

Réponse de Vodafone UK - Ashford

Hey there,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I had trouble on a different network…

I had trouble on a different network connecting to the the internet. I spoke to two gentle men Matt and Alex that were at the dest. Matt fixed my issue I very much appreciate this as I bought my device from a different company.
They were very polite and completed my issue. Thank you very much Vodaphone.

18 août 2026
Avis spontané
Logo de Vodafone UK - Ashford

Réponse de Vodafone UK - Ashford

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Above and beyond normal service

I had many efforts to sort a problem with my new iphone via chatbot, customer complaints and visiting another store
I went to Ashford and although they were unable to solve the problem they took the time to understand and contacted customer services on my behalf
and this helped towards a resolution
They were able to escalate my complaint with vodafone and I have since been contacted by the company

12 août 2026
Avis spontané
Logo de Vodafone UK - Ashford

Réponse de Vodafone UK - Ashford

Hey Colin,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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