Vodafone UK - Ashford Avis 

239
TrustScore 5 sur 5

4,8

2 County Square, TN23 1YA Ashford, GB


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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Owen was very helpful, showed me all my options and prices, was very clear with communication. Managed to get me onto a cheaper monthly plan with the same benefits and I walked away with a new tablet.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had an issue that i could resolve walked into the Vodafone in Ashford and was greeted by Lee. He went over and above to help me and explained very carefully in a way that I could understand and reste... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had trouble on a different network connecting to the the internet. I spoke to two gentle men Matt and Alex that were at the dest. Matt fixed my issue I very much appreciate this as I bought my dev... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had many efforts to sort a problem with my new iphone via chatbot, customer complaints and visiting another store I went to Ashford and although they were unable to solve the problem they took t... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 2 County Square, TN23 1YA, Ashford, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

239 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(239)

39 826 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Owen was fabulous

Owen was fabulous, very helpful and very patient great customer service

29 juin 2026
Avis spontané
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Réponse de Vodafone UK - Ashford

Hey Tanya,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I visited the Vodafone store in Ashford…

I visited the Vodafone store in Ashford recently and wanted to leave a positive review for Rob, who helped me during my visit.

Rob was friendly, professional, and took the time to explain everything clearly. He answered all of my questions and made sure I understood my options without any pressure. The whole process was straightforward and much less stressful than I expected.

It’s refreshing to receive genuinely helpful customer service, and Rob’s patience and knowledge made a real difference. Thank you for your help – it was very much appreciated.

23 juin 2026
Avis spontané
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Réponse de Vodafone UK - Ashford

Hey Elizabeth,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent customer service

Connor was extremely helpful and patient in solving a huge connectivity issue we had after moving from Vodafone to Three.
His customer service was excellent in porting our numbers back to Vodafone. He spent ages with us over a number of days. All sorted now.

11 juin 2026
Avis spontané
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Réponse de Vodafone UK - Ashford

Hey Julieanne,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Owen was a great help with helping…

Owen was a great help with helping organize a new contract

3 juin 2026
Avis spontané
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Réponse de Vodafone UK - Ashford

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Fantastic!

Fantastic!

Ashford Branch, County Square
100/100 for their customer service. Anudan was very professional and helped me choose a suitable broadband to suit my needs. Well done to the Manager & staff.

31 mai 2026
Avis spontané
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Réponse de Vodafone UK - Ashford

Hey Coogie ,

Thanks for the lovely review and fantastic support for Anudan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Alex 5 star

Alex so helpful and knowledgable with setting up our board-band and sim contract . Alex provided 5 star service ! Thank you :)

31 mai 2026
Avis spontané
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Réponse de Vodafone UK - Ashford

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

LEE WAS AMAZING- he really helped me I…

LEE WAS AMAZING- he really helped me I went into o2 and ee and explained I’ve got a remortgage soon and need to get a sim that does no credit checks for a while and they both made it so hard I ended up leaving the shop and this being the 3rd store I went to. I went in explained it to Lee he said yes that’s fine and I asked what I need to do he said ‘you don’t need to do anything, these are our deals- which one do you want’- he also presented himself really well and looked happy to be there. I have been walking around for ages trying to get it sorted and he had it sorted within a few seconds. The other two stores lost a customer due to them trying to trap me into a contact. Lee listened to me and was probably the first sales person to do a proper job. I’m looking to get new contracts out for my sister and myself and I’ll 100% be coming here now, I’ll also be recommending it to anyone. Lee turned what the other providers made a 30 minute job into a 3 second job. Really really taken back with how efficient he was, so rare nowadays. Thanks again Lee

28 mai 2026
Avis spontané
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Réponse de Vodafone UK - Ashford

Hey Annabel,

Thanks for the lovely review and fantastic support for Lee.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Vodaphone Ashford

Matt was extremely helpful and patient in setting up my new phone. Excellent service.

21 mai 2026
Avis spontané
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Réponse de Vodafone UK - Ashford

Hey Mary,

Thanks for the lovely review and fantastic support for Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Matt at Vodafone Ashford was so helpful…

Matt at Vodafone Ashford was so helpful and lovely sorting my phone out, couldn’t have fault his service!

10 mai 2026
Avis spontané
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Réponse de Vodafone UK - Ashford

Hey Katie,

Thanks for the lovely review and fantastic support for Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Working with Alex today

Working with Alex today, got the best ever customer experience. Also managed all my issues with Three. Customer support was really welcoming. 10 stars today! Highly recommended.

7 mai 2026
Avis spontané
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Réponse de Vodafone UK - Ashford

Hey Mariana,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful

I went in, in order to pay off and separate my bills/contracts with my ex, I was served by Matt and he was extremely patient and helpful, gave me all the information I needed, over all a very pleasant experience

5 mai 2026
Avis spontané
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Réponse de Vodafone UK - Ashford

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Emma was very gentle and patient and…

Emma was very gentle and patient and encouraging through the credit check. I was skeptical at first but I'm glad everything turned out great.
She and her colleagues were very helpful

26 avril 2026
Avis spontané
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Réponse de Vodafone UK - Ashford

Hey Jessica,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I went into your store on the off…

I went into your store on the off chance and came out with a contract. I could mot have had better help. Connor and Owen were so helpful and really put me at ease. Thank you so much.

22 avril 2026
Avis spontané
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Réponse de Vodafone UK - Ashford

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Coner from Ashford kent branch fabulous…

Coner from Ashford kent branch fabulous customer service very knowledgeable spent time to explain everything clearly and in detail thankyou 1st class service well done

22 avril 2026
Avis spontané
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Réponse de Vodafone UK - Ashford

Hey Colin,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Matt knows his job and has explained…

Matt knows his job and has explained everything extremely well.

21 avril 2026
Avis spontané
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Réponse de Vodafone UK - Ashford

Hey Margaret,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Owen made my experience seemless

Owen made my experience seemless. Ever so helpful and I left with a smile and a great deal. I would recommend people to pop by.

15 avril 2026
Avis spontané
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Réponse de Vodafone UK - Ashford

Hey Lesley,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Owen

Owen
He is a top chap, awesome customer service, made things clear to understand and stress free

Fantastic job

7 avril 2026
Avis spontané
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Réponse de Vodafone UK - Ashford

Hey Andrew,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very thorough and informative

6 avril 2026
Avis spontané
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Réponse de Vodafone UK - Ashford

Hey there

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Owen was really helpful and helped me…

Owen was really helpful and helped me through the entire process. Would definitely recommend

4 avril 2026
Avis spontané
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Réponse de Vodafone UK - Ashford

Hey Phill,

Thanks for the lovely review and fantastic support for Owen.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Owen was very informative and helpful

Owen was very informative and helpful. We got a great deal and are really happy with our new phones

28 mars 2026
Avis spontané
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Réponse de Vodafone UK - Ashford

Hey Lucy,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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