Vodafone UK - Ashford Avis 

240
TrustScore 5 sur 5

4,8

2 County Square, TN23 1YA Ashford, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Owen was very helpful, showed me all my options and prices, was very clear with communication. Managed to get me onto a cheaper monthly plan with the same benefits and I walked away with a new tablet.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had an issue that i could resolve walked into the Vodafone in Ashford and was greeted by Lee. He went over and above to help me and explained very carefully in a way that I could understand and reste... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had trouble on a different network connecting to the the internet. I spoke to two gentle men Matt and Alex that were at the dest. Matt fixed my issue I very much appreciate this as I bought my dev... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had many efforts to sort a problem with my new iphone via chatbot, customer complaints and visiting another store I went to Ashford and although they were unable to solve the problem they took t... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 2 County Square, TN23 1YA, Ashford, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

240 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(240)

40 266 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Owen is super helpful and…

Owen is super helpful and knowledgeable, explains everything so well and a pleasure to have all our phone requirements dealt with.

22 mars 2026
Avis spontané
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Réponse de Vodafone UK - Ashford

Hey Nadine,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Was visiting in the shop and found Owen…

Was visiting in the shop and found Owen such a humble guy professional at his job he explained everything detailed and we end up being a permanent costumer. Thanks Owen for you're service

19 mars 2026
Avis spontané
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Réponse de Vodafone UK - Ashford

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Visited the store today at ashford for… data

Visited the store today at ashford for some help and was really impressed. I met Owen and he was knowledgeable and fixed my issue quickly. Great customer service, Thankyou!

19 mars 2026
Avis spontané
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Réponse de Vodafone UK - Ashford

Hey Sneha,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Matt was extremely helpful and patient…

Matt was extremely helpful and patient explaining and saved me money on all plans Sn assett to company I am a long term customer of 30 years plus

17 mars 2026
Avis spontané
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Réponse de Vodafone UK - Ashford

Hey Pamela,

Thanks for the lovely review and fantastic support for Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very good service in Vodafone Ashford…

Very good service in Vodafone Ashford today . Robert the manager gave me a better contract.

15 mars 2026
Avis spontané
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Réponse de Vodafone UK - Ashford

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Owen in the Ashford store was extremely…

Owen in the Ashford store was extremely helpful and very informative and upgraded 3 of my devices and saved me a lot of money and I got a new iPhone. It was a pleasure to talk to him and I would absolutely recommend him.

7 mars 2026
Avis spontané
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Réponse de Vodafone UK - Ashford

Hey Andrew,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Vodafone Visit

Was seen to by Matt who was very helpful and thoroughly explained everything clearly. Very happy with the overall experience I received.

5 mars 2026
Avis spontané
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Réponse de Vodafone UK - Ashford

Hey Jensen,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Problem. Matt Ashford sorted Thanks.

Had couple problems that was "bugging" me ( no pun ).

Matt @ Ashford sorted them quickly with a smile.

Thank you Matt.

Dennis Marsh

26 février 2026
Avis spontané
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Réponse de Vodafone UK - Ashford

Hey Dennis,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Owen from the Ashford Kent branch

Owen from the Ashford Kent branch, absolutely fantastic customer service.
Very helpful, understanding and found us the best deal.
He was extremely polite.
Thumbs up for Owen

25 février 2026
Avis spontané
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Réponse de Vodafone UK - Ashford

Hey Ebony,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Owen.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Owen Was very friendly

Owen Was very friendly, very helpful and was not pushy

17 février 2026
Avis spontané
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Réponse de Vodafone UK - Ashford

Hey George,
 
Thanks for the lovely review and fantastic support for Owen
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Owen was good very helpful and sorted…

Owen was good very helpful and sorted everything out for me

3 février 2026
Avis spontané
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Réponse de Vodafone UK - Ashford

Hey RACHAEL,

Thanks for the lovely review and fantastic support for Owen.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Matt was excellent patient and…

Matt was excellent patient and understanding. I could not recommend him more highly. He should go far and thank you.

17 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Ashford

Hey Mokey,

Thanks for the lovely review and fantastic support for Matt .

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service from Harry !

Excellent service from Harry !

30 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Ashford

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Really good cuatomer service from the…

Really good cuatomer service from the ashford, they all diserve a big bonus!!!
Harry, dan, owen and emily have been very helpful.

22 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Ashford

Hey Mr. Udayan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Owen was extremely helpful with the…

Owen was extremely helpful with the issue with my phone resolving all problems 10/10 service highly recommended.

22 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Ashford

Hey Frances,

Thanks for the lovely review and fantastic support for Owen.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Harry was very helpful with my service…

Harry was very helpful with my service problem will be back to buy more

21 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Ashford

Hey Magdalena,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Harry in Ashford Awesome

I came in to see Harry again
First time outage at store.
Came in today problem sorted.
Very happy
Thank you Harry

21 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Ashford

Hey Sandra,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Harry.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Harry is a great member of the team

Harry was amazing today for setting up my phone contract, very patient and polite. Great member of your team! Thanks again!

20 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Ashford

Hey Cady,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Harry.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Harry was knowledgeable and very…

Harry was knowledgeable and very polite.
Great service 5* thank you

20 décembre 2025
Avis spontané
Logo de Vodafone UK - Ashford

Réponse de Vodafone UK - Ashford

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Matt’s service was brilliant

Matt’s service was brilliant. He helped me with exactly what I required. I will be returning!

29 novembre 2025
Avis spontané
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Réponse de Vodafone UK - Ashford

Hey,

Thanks for the lovely review and fantastic support for Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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