Excellent service from Jorge, went into store to upgrade my phone with Three and the advisor told me I had to move over to Vodafone, he explained the whole process and made it easy and seamless. Helpe... Voir plus
L'entreprise a répondu
36 Friars Square, HP20 2SP Aylesbury, GB
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Excellent service from Jorge, went into store to upgrade my phone with Three and the advisor told me I had to move over to Vodafone, he explained the whole process and made it easy and seamless. Helpe... Voir plus
L'entreprise a répondu
Amazing experience overall, the advisors Wilson and Jorge were friendly and helpful. Helped me find the perfect new phone for myself, even helped me set it all up and taught me how to use the phone s... Voir plus
L'entreprise a répondu
I had an outstanding experience with Vodafone, thanks to Connor. From the moment we arrived, he was friendly, professional, and incredibly knowledgeable. He took the time to explain everything clear... Voir plus
L'entreprise a répondu
No queue. V knowledgeable and friendly guy. Happy to answer my very non expert questions and sorted out my query and contact super quickly without rushing me and explaining everything clearly. Def wor... Voir plus
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Écrit par l'entreprise
36 Friars Square, HP20 2SP, Aylesbury, Royaume-Uni
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Connor got me a new phone and transferred data for me thank you

Réponse de Vodafone UK - Aylesbury

Réponse de Vodafone UK - Aylesbury
Callum was super helpful made the whole experience smooth and easy, I upgraded my phone and ended up paying less !I usually upgrade over the phone but would come and see Callum again next time thanks again !

Réponse de Vodafone UK - Aylesbury
Connor was very helpful in sorting out two new sim cards while also assuring me throughout and retaining the number

Réponse de Vodafone UK - Aylesbury
Callum in the Aylesbury store was very affable, knowledgeable and above all patient. Although part his job is to sell, he was not pushy gave me a number of options to choose from.
It was a pleasure not having an in my face sell a product come what may person.
He listened and tailored the product to my needs and budget, a pleasure going to the store. A six star service.

Réponse de Vodafone UK - Aylesbury
Great experience. Arjun was very knowledgeable and helpful. Thank you!

Réponse de Vodafone UK - Aylesbury
Arjun sorted out very good deal for me saved me money. Highly recommend

Réponse de Vodafone UK - Aylesbury
Excellent & informative service. Extremely polite & helpful.

Réponse de Vodafone UK - Aylesbury
Arjun help me a lot and it's good seller, just convinced me to take a tablet after a make a contract for a new phone. Advise me to choose a good offer. The best!

Réponse de Vodafone UK - Aylesbury
Arjun was very helpful, welcoming and informative. He ran me through all the different bits of information and let me choose at my own pace. He helped me with the choice of colour and let me have time to make my choice.
He made sure I had all the information and was happy with it all and even let me me know what a valued customer I was as I have been with Vodafone for a very long time. I am very happy with my plan.
Very happy with the service received and can’t wait to get my phone.

Réponse de Vodafone UK - Aylesbury
I recently had the pleasure (and relief) of visiting the Vodafone store in Aylesbury, and I feel compelled to write about the experience, particularly the help I received from one of the sales advisors, Arjun.
As an older lady who didn’t grow up with all this modern technology, I often find mobile phones, apps, and contracts quite overwhelming. To be honest, I usually go into these shops expecting confusion, jargon, and feeling like I’m holding everyone up. This time, however, it was completely different.
Arjun greeted me in a calm and respectful manner, without any of the rushed or impatient attitude I’ve unfortunately experienced elsewhere. He took the time to actually listen to what I needed, rather than immediately trying to sell me the most expensive option or bombard me with technical terms.
I explained that my main concerns were:
* Making simple calls and texts
* Having enough data for WhatsApp and maps
* Not being tied into anything confusing
He didn’t dismiss any of that as “basic” or unimportant. Instead, he explained everything slowly and clearly, and more importantly, he checked that I had understood before moving on. That alone made a huge difference.
What stood out most was his patience. I asked the same question more than once about billing and data usage, and he answered each time as if it was the first time I’d asked. No sighing, no rushing me along.
He also physically showed me how to use certain features on the phone, rather than just telling me. For someone like me, that hands-on help is essential. I left the shop actually feeling confident, which is something I don’t say lightly when it comes to technology.
I didn’t feel pressured into extras I didn’t need, and the contract was explained in plain language I could understand. That alone is worth mentioning, as I usually leave these situations more confused than when I arrived.
Overall, my experience at the Aylesbury Vodafone store was made genuinely positive because of Arjun’s professionalism, patience, and respect. It’s rare these days to feel properly looked after as an older customer who isn’t tech-savvy.
I would happily recommend asking for his help if you’re ever in that store and feeling a bit lost with modern phones.

Réponse de Vodafone UK - Aylesbury
Phenomenal service sorted me out a wicked deal lot cheaper and better value for money than ee who were ripping me off for a 1gb plan for £30.99. Arjun was a great help

Réponse de Vodafone UK - Aylesbury
I had a great experience at the Aylesbury Vodafone store today. Callum was incredibly helpful and polite throughout the whole process. He even managed to find a solid discount for my current bill, which I really appreciated. Highly recommend asking for him if you’re heading into the shop!
Mircea

Réponse de Vodafone UK - Aylesbury
Connor was extremely knowledgeable and helpful
Highly recommended for customer service

Réponse de Vodafone UK - Aylesbury
Connor was very helpful and efficient helped me get my whatsapp back

Réponse de Vodafone UK - Aylesbury

Réponse de Vodafone UK - Aylesbury
Brilliant cession with Connor ssorting both sim and broadband

Réponse de Vodafone UK - Aylesbury
Callum was very helpful seeing my new phone up

Réponse de Vodafone UK - Aylesbury

Réponse de Vodafone UK - Aylesbury
Extremely helpful and polite service. I couldn’t fault it. Brilliant.

Réponse de Vodafone UK - Aylesbury
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