Vodafone UK - Aylesbury Avis 

226
TrustScore 5 sur 5

4,9

36 Friars Square, HP20 2SP Aylesbury, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent service from Jorge, went into store to upgrade my phone with Three and the advisor told me I had to move over to Vodafone, he explained the whole process and made it easy and seamless. Helpe... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Amazing experience overall, the advisors Wilson and Jorge were friendly and helpful. Helped me find the perfect new phone for myself, even helped me set it all up and taught me how to use the phone s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had an outstanding experience with Vodafone, thanks to Connor. From the moment we arrived, he was friendly, professional, and incredibly knowledgeable. He took the time to explain everything clear... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

No queue. V knowledgeable and friendly guy. Happy to answer my very non expert questions and sorted out my query and contact super quickly without rushing me and explaining everything clearly. Def wor... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • 36 Friars Square, HP20 2SP, Aylesbury, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

226 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(226)

40 576 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Connor got me a new phone and…

Connor got me a new phone and transferred data for me thank you

29 mai 2026
Avis spontané
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Réponse de Vodafone UK - Aylesbury

Hey Richard,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful team

Very helpful team

Many thanks

28 mai 2026
Avis spontané
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Réponse de Vodafone UK - Aylesbury

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Callum was super helpful easier than calling.

Callum was super helpful made the whole experience smooth and easy, I upgraded my phone and ended up paying less !I usually upgrade over the phone but would come and see Callum again next time thanks again !

28 mai 2026
Avis spontané
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Réponse de Vodafone UK - Aylesbury

Hey Sharona,

Thanks for the lovely review and fantastic support for Callum.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Connor was very helpful

Connor was very helpful in sorting out two new sim cards while also assuring me throughout and retaining the number

28 mai 2026
Avis spontané
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Réponse de Vodafone UK - Aylesbury

Hey Terry,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

The Aylesbury store very helpful

Callum in the Aylesbury store was very affable, knowledgeable and above all patient. Although part his job is to sell, he was not pushy gave me a number of options to choose from.
It was a pleasure not having an in my face sell a product come what may person.
He listened and tailored the product to my needs and budget, a pleasure going to the store. A six star service.

17 mai 2026
Avis spontané
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Réponse de Vodafone UK - Aylesbury

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great experience

Great experience. Arjun was very knowledgeable and helpful. Thank you!

8 mai 2026
Avis spontané
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Réponse de Vodafone UK - Aylesbury

Hey Sam,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Arjun sorted out very good deal for me…

Arjun sorted out very good deal for me saved me money. Highly recommend

7 mai 2026
Avis spontané
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Réponse de Vodafone UK - Aylesbury

Hey Felhi,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent & informative service

Excellent & informative service. Extremely polite & helpful.

7 mai 2026
Avis spontané
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Réponse de Vodafone UK - Aylesbury

Hey Julia,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Arjun help me a lot and it's good…

Arjun help me a lot and it's good seller, just convinced me to take a tablet after a make a contract for a new phone. Advise me to choose a good offer. The best!

28 avril 2026
Avis spontané
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Réponse de Vodafone UK - Aylesbury

Hey Gabriel,

Thanks for the lovely review and fantastic support for Arjun.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great service from Arjun

Arjun was very helpful, welcoming and informative. He ran me through all the different bits of information and let me choose at my own pace. He helped me with the choice of colour and let me have time to make my choice.
He made sure I had all the information and was happy with it all and even let me me know what a valued customer I was as I have been with Vodafone for a very long time. I am very happy with my plan.
Very happy with the service received and can’t wait to get my phone.

28 avril 2026
Avis spontané
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Réponse de Vodafone UK - Aylesbury

Hey Roxanne,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I recently had the pleasure (and…

I recently had the pleasure (and relief) of visiting the Vodafone store in Aylesbury, and I feel compelled to write about the experience, particularly the help I received from one of the sales advisors, Arjun.

As an older lady who didn’t grow up with all this modern technology, I often find mobile phones, apps, and contracts quite overwhelming. To be honest, I usually go into these shops expecting confusion, jargon, and feeling like I’m holding everyone up. This time, however, it was completely different.

Arjun greeted me in a calm and respectful manner, without any of the rushed or impatient attitude I’ve unfortunately experienced elsewhere. He took the time to actually listen to what I needed, rather than immediately trying to sell me the most expensive option or bombard me with technical terms.

I explained that my main concerns were:

* Making simple calls and texts
* Having enough data for WhatsApp and maps
* Not being tied into anything confusing

He didn’t dismiss any of that as “basic” or unimportant. Instead, he explained everything slowly and clearly, and more importantly, he checked that I had understood before moving on. That alone made a huge difference.

What stood out most was his patience. I asked the same question more than once about billing and data usage, and he answered each time as if it was the first time I’d asked. No sighing, no rushing me along.

He also physically showed me how to use certain features on the phone, rather than just telling me. For someone like me, that hands-on help is essential. I left the shop actually feeling confident, which is something I don’t say lightly when it comes to technology.

I didn’t feel pressured into extras I didn’t need, and the contract was explained in plain language I could understand. That alone is worth mentioning, as I usually leave these situations more confused than when I arrived.

Overall, my experience at the Aylesbury Vodafone store was made genuinely positive because of Arjun’s professionalism, patience, and respect. It’s rare these days to feel properly looked after as an older customer who isn’t tech-savvy.

I would happily recommend asking for his help if you’re ever in that store and feeling a bit lost with modern phones.

22 avril 2026
Avis spontané
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Réponse de Vodafone UK - Aylesbury

Hey Lilly,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Arjun.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Phenomenal service sorted me out a…

Phenomenal service sorted me out a wicked deal lot cheaper and better value for money than ee who were ripping me off for a 1gb plan for £30.99. Arjun was a great help

22 avril 2026
Avis spontané
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Réponse de Vodafone UK - Aylesbury

Hey Dennis,

Thanks for the lovely review and fantastic support for Phenomenal.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent service from Callum

I had a great experience at the Aylesbury Vodafone store today. Callum was incredibly helpful and polite throughout the whole process. He even managed to find a solid discount for my current bill, which I really appreciated. Highly recommend asking for him if you’re heading into the shop!
Mircea

8 avril 2026
Avis spontané
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Réponse de Vodafone UK - Aylesbury


Hey Mircea,

Thanks for the lovely review and fantastic support for Callum.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Connor was extremely knowledgeable and…

Connor was extremely knowledgeable and helpful
Highly recommended for customer service

29 mars 2026
Avis spontané
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Réponse de Vodafone UK - Aylesbury

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Connor was very helpful and efficient…

Connor was very helpful and efficient helped me get my whatsapp back

20 mars 2026
Avis spontané
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Réponse de Vodafone UK - Aylesbury

Hey B,

This is really lovely to hear, thanks for the review for Connor!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Connor is very friendly

Connor is very friendly, clear and efficient.

10 mars 2026
Avis spontané
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Réponse de Vodafone UK - Aylesbury

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Brilliant cession with Connor ssorting…

Brilliant cession with Connor ssorting both sim and broadband

7 mars 2026
Avis spontané
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Réponse de Vodafone UK - Aylesbury

Hey,

Thanks for the lovely review and fantastic support for Connor.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Callum was very helpful seeing my new…

Callum was very helpful seeing my new phone up

4 mars 2026
Avis spontané
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Réponse de Vodafone UK - Aylesbury

Hey Bob,

Thanks for the lovely review and fantastic support for Callum.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Arjun in Aylesbury branch


Arjun in Aylesbury branch

1 mars 2026
Avis spontané
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Réponse de Vodafone UK - Aylesbury

Hey Teresa,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Extremely helpful and polite service

Extremely helpful and polite service. I couldn’t fault it. Brilliant.

23 février 2026
Avis spontané
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Réponse de Vodafone UK - Aylesbury

Hey Annabel,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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