I was helped by Callum and Thomas when I was upgrading my phone. They were both very informative and also made me aware of other deals on at the time. Very happy with the service
L'entreprise a répondu
Unit 7 Fairhill Shopping Centre, BT43 6UF Ballymena, GB
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I was helped by Callum and Thomas when I was upgrading my phone. They were both very informative and also made me aware of other deals on at the time. Very happy with the service
L'entreprise a répondu
The consultant David was great at answering all my questions. He helped me make my choice and explained the differences. There's a wide selection of models to choose from, and you can see them in pers... Voir plus
L'entreprise a répondu
Called in to the Ballymena branch in NI. Was greeted by Madison who went above and beyond to make the experience as painless as possible. Did not trying to sell me this that or the other, just sorted... Voir plus
L'entreprise a répondu
I was served by Ciaran who was a new team member training with David the store manager. I had Very positive experience, great customer service from a professional team, highly recommend. They list... Voir plus
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Écrit par l'entreprise
Unit 7 Fairhill Shopping Centre, BT43 6UF, Ballymena, Royaume-Uni
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Thomas was brilliant..my screen wss barely legible and yet he managed to retrieve all of the contents of my phone and tranfer them to my new phone.
Im very happy snd relieved.
Thank you Thomas.

Réponse de Vodafone UK - Ballymena
Very helpful and knowledgable staff (Katy and Yasmin). Positive experience.

Réponse de Vodafone UK - Ballymena
Yasmin was the most helpful person I have ever had, she is such an asset to Vodafone. Thank you Yasmin

Réponse de Vodafone UK - Ballymena

Réponse de Vodafone UK - Ballymena
Thomas was really helpful. Went out off his way to help us upgrade our phones.
Very friendly.

Réponse de Vodafone UK - Ballymena
Great. Very helpful staff. Ciaran went beyond to find the best deal suitable for me. He is a nice and pleasant person

Réponse de Vodafone UK - Ballymena
Supported by Ciaran in the Ballymena store who helped me sort out some contract needs with great patience and a high standard of customer care. Thanks Ciaran and I would recommend the in store experience.

Réponse de Vodafone UK - Ballymena
Great experience . Dave was very helpful and had a great insight into my needs. Could not recommend him enough !

Réponse de Vodafone UK - Ballymena
Was dealt with by a girl called Katy nothing was too much trouble, very professional in all things, was a real pleasure to do business with Vodafone as a result

Réponse de Vodafone UK - Ballymena
David store manager was very helpful and took the time to explain everything

Réponse de Vodafone UK - Ballymena

Réponse de Vodafone UK - Ballymena
5 star customer service from both Thomas and David today in the Ballymena branch.
They where amazing, extremely helpful for myself and partner with our choices and purchases today.
A credit to Vodafone.

Réponse de Vodafone UK - Ballymena

Réponse de Vodafone UK - Ballymena
Ciaran was so friendly and very helpful. Helped me get my contract sorted and was quick and effective and doing so

Réponse de Vodafone UK - Ballymena
Called at Ballymena branch and spoke to an advisor Thomas, who was extremely helpful , polite and sorted my problem, as my phone was faulty.
It is lovely to be able to deal face to face with staff in a store.

Réponse de Vodafone UK - Ballymena
Lovely, friendly staff,so nice to chat to real people. Very helpful .

Réponse de Vodafone UK - Ballymena
Was served by Ciaran today, He was extremely pleasnt and made the experince very easy and streamline would one hundred percent recomend vodafone to freinds after this experince

Réponse de Vodafone UK - Ballymena

Réponse de Vodafone UK - Ballymena
The consultant David was great at answering all my questions. He helped me make my choice and explained the differences. There's a wide selection of models to choose from, and you can see them in person. Delivery was quick. I recommend Vodafone Ballymena.

Réponse de Vodafone UK - Ballymena
Ciaran and his colleagues were great. The systems they had to use were dreadful. 2.5 hours to buy 2 iPhones. Vodafone senior staff should spend a day using this dogs dinner of systems to fully appreciate their staff.

Réponse de Vodafone UK - Ballymena
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