Vodafone UK - Ballymena Avis 

127
TrustScore 5 sur 5

4,9

Unit 7 Fairhill Shopping Centre, BT43 6UF Ballymena, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I was helped by Callum and Thomas when I was upgrading my phone. They were both very informative and also made me aware of other deals on at the time. Very happy with the service

L'entreprise a répondu

Noté 4 sur 5 étoiles

The consultant David was great at answering all my questions. He helped me make my choice and explained the differences. There's a wide selection of models to choose from, and you can see them in pers... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Called in to the Ballymena branch in NI. Was greeted by Madison who went above and beyond to make the experience as painless as possible. Did not trying to sell me this that or the other, just sorted... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was served by Ciaran who was a new team member training with David the store manager. I had Very positive experience, great customer service from a professional team, highly recommend. They list... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • Unit 7 Fairhill Shopping Centre, BT43 6UF, Ballymena, Royaume-Uni

4,9

Excellent

TrustScore 5 sur 5

127 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(127)

42 546 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Thomas was brilliant..my screen wss…

Thomas was brilliant..my screen wss barely legible and yet he managed to retrieve all of the contents of my phone and tranfer them to my new phone.
Im very happy snd relieved.
Thank you Thomas.

24 mai 2026
Avis spontané
Logo de Vodafone UK - Ballymena

Réponse de Vodafone UK - Ballymena

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful and knowledgable staff…

Very helpful and knowledgable staff (Katy and Yasmin). Positive experience.

16 mai 2026
Avis spontané
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Réponse de Vodafone UK - Ballymena

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Yasmin was the most helpful person I…

Yasmin was the most helpful person I have ever had, she is such an asset to Vodafone. Thank you Yasmin

8 mai 2026
Avis spontané
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Réponse de Vodafone UK - Ballymena

Hey Ms Smith,

Thanks for the lovely review and fantastic support for Yasmin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Excellent

Excellent. Sorted by David. Great service and very helpful.

7 mai 2026
Avis spontané
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Réponse de Vodafone UK - Ballymena

Hey Richard,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thomas was really helpful

Thomas was really helpful. Went out off his way to help us upgrade our phones.

Very friendly.

3 mai 2026
Avis spontané
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Réponse de Vodafone UK - Ballymena

Hey Arlene,

Thanks for the lovely review and fantastic support for Thomas.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great

Great. Very helpful staff. Ciaran went beyond to find the best deal suitable for me. He is a nice and pleasant person

23 avril 2026
Avis spontané
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Réponse de Vodafone UK - Ballymena

Hey Cristina,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Supported by Ciaran in the Ballymena…

Supported by Ciaran in the Ballymena store who helped me sort out some contract needs with great patience and a high standard of customer care. Thanks Ciaran and I would recommend the in store experience.

23 avril 2026
Avis spontané
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Réponse de Vodafone UK - Ballymena

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great experience

Great experience . Dave was very helpful and had a great insight into my needs. Could not recommend him enough !

14 avril 2026
Avis spontané
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Réponse de Vodafone UK - Ballymena

Hey Naylor,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Was dealt with by a girl called Katy…

Was dealt with by a girl called Katy nothing was too much trouble, very professional in all things, was a real pleasure to do business with Vodafone as a result

10 avril 2026
Avis spontané
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Réponse de Vodafone UK - Ballymena

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

David store manager was very helpful…

David store manager was very helpful and took the time to explain everything

8 avril 2026
Avis spontané
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Réponse de Vodafone UK - Ballymena

Hey Carla,

Thanks for the lovely review and fantastic support for David.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Friendly and helpful

Friendly and helpful. Good knowledge.

6 avril 2026
Avis spontané
Logo de Vodafone UK - Ballymena

Réponse de Vodafone UK - Ballymena

Hey Gareth,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thomas and David both 5 star service.

5 star customer service from both Thomas and David today in the Ballymena branch.
They where amazing, extremely helpful for myself and partner with our choices and purchases today.
A credit to Vodafone.

4 avril 2026
Avis spontané
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Réponse de Vodafone UK - Ballymena

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful and fast service

Very helpful and fast service

4 avril 2026
Avis spontané
Logo de Vodafone UK - Ballymena

Réponse de Vodafone UK - Ballymena

HeyWilliam

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Ciaran was so friendly and very…

Ciaran was so friendly and very helpful. Helped me get my contract sorted and was quick and effective and doing so

24 mars 2026
Avis spontané
Logo de Vodafone UK - Ballymena

Réponse de Vodafone UK - Ballymena

Hey Nicole,

Thanks for the lovely review and fantastic support for Ciaran.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Called at Ballymena branch and spoke to…

Called at Ballymena branch and spoke to an advisor Thomas, who was extremely helpful , polite and sorted my problem, as my phone was faulty.
It is lovely to be able to deal face to face with staff in a store.

23 mars 2026
Avis spontané
Logo de Vodafone UK - Ballymena

Réponse de Vodafone UK - Ballymena

Hey Mary,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great staff

Lovely, friendly staff,so nice to chat to real people. Very helpful .

18 mars 2026
Avis spontané
Logo de Vodafone UK - Ballymena

Réponse de Vodafone UK - Ballymena

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Was served by Ciaran today

Was served by Ciaran today, He was extremely pleasnt and made the experince very easy and streamline would one hundred percent recomend vodafone to freinds after this experince

13 mars 2026
Avis spontané
Logo de Vodafone UK - Ballymena

Réponse de Vodafone UK - Ballymena

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very fast service,and friendly staff

Very fast service,and friendly staff

8 mars 2026
Avis spontané
Logo de Vodafone UK - Ballymena

Réponse de Vodafone UK - Ballymena

Hey Marian,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 4 sur 5 étoiles

The consultant David was great at…

The consultant David was great at answering all my questions. He helped me make my choice and explained the differences. There's a wide selection of models to choose from, and you can see them in person. Delivery was quick. I recommend Vodafone Ballymena.

27 février 2026
Avis spontané
Logo de Vodafone UK - Ballymena

Réponse de Vodafone UK - Ballymena

Hey there,

This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great people awful systems

Ciaran and his colleagues were great. The systems they had to use were dreadful. 2.5 hours to buy 2 iPhones. Vodafone senior staff should spend a day using this dogs dinner of systems to fully appreciate their staff.

12 février 2026
Avis spontané
Logo de Vodafone UK - Ballymena

Réponse de Vodafone UK - Ballymena

Hey Eddie,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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