Had a great experience with Vodafone thanks to the lovely Lily who helped me with my phone upgrade today. She was so friendly, personable and incredibly helpful, taking care of everything and making t... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 23 , Green Lane Shopping Centre, EX31 1UH Barnstaple, GB
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Lisez les avis des autres
Was in the Vodafone Barnstaple store today with my daughter and the service received from Lily was absolutely fantastic! She was extremely helpful and friendly. Thanks so much Lily. 😊
L'entreprise a répondu
The member of staff was extremely helpful and dealt with all my questions very patiently and clearly. I have been very pleased with the service previously as I have been today.
L'entreprise a répondu
I had such amazing customer service on 2 consecutive days to solve my phone issues from Lily. She listened to what I needed, found me an excellent package and escalated my ongoing account problem to g... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Barnstaple
Écrit par l'entreprise
Coordonnées de contact
Unit 23 , Green Lane Shopping Centre, EX31 1UH, Barnstaple, Royaume-Uni
4,9
Excellent
258 avis
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Les gens ont aussi consulté
Thank you to Cameron and Lilly for a…
Thank you to Cameron and Lilly for a fantastic service today in Barnstaple store. Great friendly and helpful team.
28 juin 2026
Avis spontané
Réponse de Vodafone UK - Barnstaple
Hey Clare,
Thanks for the lovely review and fantastic support for Cameron and Lilly.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cameron and Lilly were exceptionally…
Cameron and Lilly were exceptionally helpful & very knowledgeable, thank you
28 juin 2026
Avis spontané
Réponse de Vodafone UK - Barnstaple
Hey Neil,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cameron was friendly and efficient
Cameron was friendly and efficient, answered all my questions
27 juin 2026
Avis spontané
Réponse de Vodafone UK - Barnstaple
Hey Stephanie,
Thanks for the lovely review and fantastic support for Cameron.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jack was very pleasant polite and…
Jack was very pleasant polite and helpful in sorting out a new phone. Great service thank you
20 juin 2026
Avis spontané
Réponse de Vodafone UK - Barnstaple
Hey Jane,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great store, helpful staff
I have been dealing with this store for years and they never disappoint! Whenever I have a problem, need advice or an upgrade they are nothing but friendly, inviting and helpful. They go above and beyond. Lee specifically deserves a mention. He’s been so helpful and kind to me whatever my request has been.
18 juin 2026
Avis spontané
Réponse de Vodafone UK - Barnstaple
Hey Jess,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Fast
Fast, friendly staff all too happy to help.
Got what I wanted plus help cancelling my other contract.
17 juin 2026
Avis spontané
Réponse de Vodafone UK - Barnstaple
Hey Jon,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Barnstaple
Hey Keri,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in today with troubles with my sim…
Came in today with troubles with my sim card cameron was amazing and fixed my troubles
10 juin 2026
Avis spontané
Réponse de Vodafone UK - Barnstaple
Hi Michael, thank you so much for your wonderful review and the amazing support you’ve shown for Cameron , it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Lily @ Barnstaple. Excellent service thank you.
Lily was able to renew all four devices at cost effective rates, lower than the old ones, excellent. Fantastic customer service with a very friendly atmosphere. Thank you. See you again in 2 years 👍
6 juin 2026
Avis spontané
Réponse de Vodafone UK - Barnstaple
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Cameron was exceptional
Cameron was exceptional he was able to resolve my issues and when I enquired about broad band he discussed the options and was up front honest and would recommend his service to anyone
5 juin 2026
Avis spontané
Réponse de Vodafone UK - Barnstaple
Hey Mary,
Thanks for the lovely review and fantastic support for Cameron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Lily
3 juin 2026
Avis spontané
Réponse de Vodafone UK - Barnstaple
Hey Bernard,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
NOT good!
All good stuff. Cleared up all queries I had, seemlessly transferred 3 phone accounts from another supplier and upgraded my network hardware for full coverage.
UPDATE: I only found out 'afterwards' that I'd been put on to their 'web protection' at £6.00 p/m (x3 sims). The info was in the paragraph right at the bottom so customers would hopefully skip over it..disgusting!!!!!
One minute it's all good, then it isn't!
Same S**t, another day.
30 mai 2026
Avis spontané
Réponse de Vodafone UK - Barnstaple
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jack was brilliant
Jack was brilliant, professional and helped me with what I needed, thank you
29 mai 2026
Avis spontané
Réponse de Vodafone UK - Barnstaple
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Perfect customer services
Today be the 26th of May I contacted Vodafone‘s customer service services unfortunately for a PAC CODE and I spoke to a very nice customer services young lady called Jasmine she was very helpful asked me through security questions and that was it. Thank you Vodafone for making it so simple and have a lovely customer advisor called Jasmine.
26 mai 2026
Avis spontané
Réponse de Vodafone UK - Barnstaple
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jack was very friendly and knolagable
Jack was very friendly and knolagable, and efficient, very pleased with my experience today
21 mai 2026
Avis spontané
Réponse de Vodafone UK - Barnstaple
Hey Suzy,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service
I had such amazing customer service on 2 consecutive days to solve my phone issues from Lily. She listened to what I needed, found me an excellent package and escalated my ongoing account problem to get it fixed. She was so calm and friendly and got it all sorted....I do not look forward to changing phones but am so pleased I did
14 mai 2026
Avis spontané
Réponse de Vodafone UK - Barnstaple
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jack was absolutely great had to update…
Jack was absolutely great had to update broadband. Then had to deal with address and name change very patient with me
18 mai 2026
Avis spontané
Réponse de Vodafone UK - Barnstaple
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Fab service again today from Jack
Fab service again today from Jack. Couldn’t have been more helpful helped me to get a new phone but also upgraded another sim so I pay less and get more :)
16 mai 2026
Avis spontané
Réponse de Vodafone UK - Barnstaple
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Réponse de Vodafone UK - Barnstaple
Hey Carol,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Cameron Barnstaple store was amazing
Cameron Barnstaple store was amazing. Went above and beyond!
12 mai 2026
Avis spontané
Réponse de Vodafone UK - Barnstaple
Hey Jenny,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
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