Went into the branch to discuss sim upgrades, as my partners bills were high, and spent time with staff member Wayne, who found offers that dropped the bill to a more manageable monthly price. He g... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 59 68 The Mall , Broadway Shopping Centre, DA6 7JN Bexleyheath, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
On arrival, we were immediately approached by Ridwaan who quickly understood our requirements and ran through the best options available. He organised a new account for my son from sorting out the PA... Voir plus
L'entreprise a répondu
Ridwaan was a great help from last week helping me fill out tbr credit vet appeal form to this week helping find a great price for my new device, and helping contact the credit team to deal with more... Voir plus
L'entreprise a répondu
Mihai was brilliant. He took his time, understood exactly what I needed, and helped me find the perfect plan and number without any stress. His patience and genuine effort to secure the right deal ma... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Bexleyheath
Écrit par l'entreprise
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Coordonnées de contact
Unit 59 68 The Mall , Broadway Shopping Centre, DA6 7JN, Bexleyheath, Royaume-Uni
5,0
Excellent
316 avis
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Les gens ont aussi consulté
Holly at Bexleyheath upgraded our…
Holly at Bexleyheath upgraded our phones very helpful very knowledgeable best experience and customer service evey absalute credit to Vodafone deserve a payrise
23 août 2024
Avis spontané
Réponse de Vodafone UK - Bexleyheath
Hi there,
Thanks for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Exceptional customer service
Holly was outstanding. She was helpful and informative from the start of me asking for her assistance
19 août 2024
Avis spontané
Réponse de Vodafone UK - Bexleyheath
Hey Jane, It's great to see Holly was ble ot get everything sorted for you today.
Thanks, The Vodafone Social Media Team
Upgrade made easy
Holly took the time to give me lots of options and explained everything very clearly.
20 juillet 2024
Avis spontané
Réponse de Vodafone UK - Bexleyheath
Hi Tony. Thank you for your review for Holly. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was served with Cristian at…
I was served with Cristian at Bexleyheath store who resolved my problem swiftly with my phone. Great service 👍
17 juillet 2024
Avis spontané
Réponse de Vodafone UK - Bexleyheath
Hello Tony,
Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Cristian.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent professional service by Holly
13 juillet 2024
Avis spontané
Réponse de Vodafone UK - Bexleyheath
Hi Clive.
Thank you for reviewing and sharing this feedback for Holly.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
All staff interracted with during my…
All staff interracted with during my contract upgrade process: Holly, Mehmet, Ryan and Theo - were brilliant. Excellent customer service from Holly and Mehmet.
8 juillet 2024
Avis spontané
Réponse de Vodafone UK - Bexleyheath
Hey Geoffrey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Great customer service from Cristian
Great customer service from Cristian. Greeted with a smile and very helpful right from the beginning. Very helpful with all info I needed
6 juillet 2024
Avis spontané
Réponse de Vodafone UK - Bexleyheath
Hello, Jose,
Thanks for providing feedback on your recent experience. It's lovely to hear about the great customer service you received from Cristian, and we're glad everything was sorted.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
The most unreliable provider out there
The most unreliable provider out there. There is no service at all almost everywhere. The staff is absolutely unhelpful either. When you tell them that they have the worst service they're trying to say that the reason is in your devices and giving you false information and empty promises for everything. I honestly regret that I'm using Vodafone. You should think twice before deciding to go with Vodafone. Honestly it's not worth it at all !!!
27 juin 2024
Avis spontané
Réponse de Vodafone UK - Bexleyheath
Hi Ventsislav,
Thank you for taking the time to share you experience, we're sorry to see it's not been a positive one. We understand it's important to stay connected so we'd love to help. To get started, please pop out team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Let the team know you've left a review here and they'll be happy to take a look.
Thanks, Vodafone Social Media Team
I've been with Vodafone for many years…
I've been with Vodafone for many years and dealt with many of the shop front staff..
Came in today to get a samsung s24 ultra in the bexleyheath branch and have to say cristian has been awesome.
15 juin 2024
Avis spontané
Réponse de Vodafone UK - Bexleyheath
Hi Darren,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Excellent service from Mehmet served my…
Excellent service from Mehmet served my problems and the experience was magical
15 juin 2024
Avis spontané
Réponse de Vodafone UK - Bexleyheath
Hi Angela,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Mehmet was very patient
Mehmet was very patient, clear and helpful the best customer service given to me my whole life! My English are not well and I have all the contacts of my family members on my shoulder, it’s so hard and stressful to deal with but he made the whole experience so easy.
13 juin 2024
Avis spontané
Réponse de Vodafone UK - Bexleyheath
Hey Rovena,
Thanks so much for your feedback! We're so happy you had such a fantastic experience!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
My experience was excellent
My sales advisor Christian was excellent and personable and very keen and helpful. He was supported by Theo who was very professional and assisted with my slightly complex needs about MiFi. Could have used other providers but remain loyal to Vodafone as always find shopping in store a very pleasant and stress free experience. Not to mention the connection is near perfect almost everywhere I go.
10 juin 2024
Avis spontané
Réponse de Vodafone UK - Bexleyheath
Hi Adam. Thank you for your review for Christian and Theo. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Upgrade disgrace
Vodafone completely messed up an upgrade that I had arranged for my daughters phone. 4 days after we had visited in store, my daughters phone was totally cut off. I had to go to the store to sort it out, and they were surprised because they had not been informed there was an error with the upgrade.
Paul and Holly were extremely helpful, and Holly sorted it all out for me. She kept me in the loop as to how things were going and managed to sort it all out quickly and efficiently. They are both a credit to Vodafone, but your systems and communication from your back offices need addressing. My daughter is a Senco at her school and needs her phone, hence her doing the upgrade during the school holidays. This all caused undue stress and upset.
30 mai 2024
Avis spontané
Réponse de Vodafone UK - Bexleyheath
Hi Sue!
I'm sorry to hear about the issues you had with your daughter's phone. I'm glad it's all resolved for you now. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
I was served by Christian to buy a new…
I was served by Christian to buy a new phone.He was very helpful and very polite.
26 mai 2024
Avis spontané
Réponse de Vodafone UK - Bexleyheath
Hi there,
It's great to see your kind words for Christian, we really appreciate your feedback. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
You theowas so good
24 mai 2024
Avis spontané
Réponse de Vodafone UK - Bexleyheath
Hi Christopher. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Theodora
Theodora, the shop assistant at Bexleyheath branch is very experienced, friendly and knowledgeable. She provided fantastic customer service and explained all the deals that available in the store. Just perfect
18 mai 2024
Avis spontané
Réponse de Vodafone UK - Bexleyheath
Hi Fatos. Thank you for your review for Theodora. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good customer service.
Very helpful staff in getting me the best deals possible. Also very polite and kind staff.
20 avril 2024
Avis spontané
Réponse de Vodafone UK - Bexleyheath
Hi Kieran,
Thank you for your review and great feedback for the team.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Holly is amazing!
I was lucky enough to be served by Holly! She was absolutely fantastic! She was was attentive and super helpful. I upgraded my phone. And she gave me all the info I needed and more to ensure I knew how to use my phone & transfer my data accordingly! Honestly best service I have received in a long time! She deserves an award!
18 avril 2024
Avis spontané
Réponse de Vodafone UK - Bexleyheath
Hi Eugina,
It's lovely to see you had such a positive experience with Holly. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service Holly and Mon
Great service Holly and Mon. Three phones all sorted and upgraded. No problem. Both very polite and welcoming.
Thank you.
13 avril 2024
Avis spontané
Réponse de Vodafone UK - Bexleyheath
Hi, I'm glad Holly and Mon were able to get your upgrades done today. Thanks for your feedback, The Vodafone Social Media team
Had a great experience Ryan sales…
Had a great experience Ryan sales advisor was exceptionally good, kind and helpful and very informative. He's a credit to Vodafone.
4 avril 2024
Avis spontané
Réponse de Vodafone UK - Bexleyheath
Hey there,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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