Went in today at the Vodafone store and Adam was very helpful, he welcomed me and directed me where to wait to get support. Dee was amazing at supporting with collecting my phone and even told me I... Voir plus
L'entreprise a répondu
Unit 313 , Bull Ring, B5 4BU Birmingham, GB
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Went in today at the Vodafone store and Adam was very helpful, he welcomed me and directed me where to wait to get support. Dee was amazing at supporting with collecting my phone and even told me I... Voir plus
L'entreprise a répondu
Moment I stepped through doors Pat greeted me with a smile and from then on process was floorless. Very happy with service. Sanj kept me company whilst Pat was away dealing with return. Very pleasant... Voir plus
L'entreprise a répondu
Really good experience in store, went in to check my data roaming for when I go away. The store was slightly busy but this the wait time didn’t seem that long at all due to regular updates and conve... Voir plus
L'entreprise a répondu
I went in with my family today for a sim only upgrade. Aadam was very helpful and very patient, as he had to upgrade 3 phones, on a new system that he was getting use to.
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Écrit par l'entreprise
Unit 313 , Bull Ring, B5 4BU, Birmingham, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Was served by Darakkshan. She was amazing. So helpful and so kind. Helped me sort my issue out quickly knowing I was on my lunch break and was limited by time.

Réponse de Vodafone UK - Birmingham Bullring
Kamna helped me alot and given me the best plan that she can ever give it to me most recommend

Réponse de Vodafone UK - Birmingham Bullring
Went through the services bit by bit so I can understand it quite clearly

Réponse de Vodafone UK - Birmingham Bullring

Réponse de Vodafone UK - Birmingham Bullring
Happy for very good service with Sanj and Zain very good serive 5 star. Thank you

Réponse de Vodafone UK - Birmingham Bullring

Réponse de Vodafone UK - Birmingham Bullring

Réponse de Vodafone UK - Birmingham Bullring
Aadam was accommodating and provided efficient service. Very professional.

Réponse de Vodafone UK - Birmingham Bullring
Aadam is knowledgeable and pleasant provided great service

Réponse de Vodafone UK - Birmingham Bullring
Dee is the best she sorted my sim and broadband package made my life so easy great service

Réponse de Vodafone UK - Birmingham Bullring
I went in with my family today for a sim only upgrade. Aadam was very helpful and very patient, as he had to upgrade 3 phones, on a new system that he was getting use to.

Réponse de Vodafone UK - Birmingham Bullring
We were served by Aadam, who did three separate upgrades. Nothing was too much trouble, and everything was sorted in double quick time!
Thank you very much.

Réponse de Vodafone UK - Birmingham Bullring
Lack of staff. Waited nearly 40mins to speak to someone. There were staff sat at desks just looking at me which didnt seem busy while 2 other staff were actually sitting and speaking with customers. Felt little intimidated and i could of been seen quicker. Absolute waste of time. I walked out and went to EE shop who were amazing.

Réponse de Vodafone UK - Birmingham Bullring
Aadam was really helpful today with my enquiry about three. he really took the time with me and answered all my questions

Réponse de Vodafone UK - Birmingham Bullring
Went in today at the Vodafone store and Adam was very helpful, he welcomed me and directed me where to wait to get support.
Dee was amazing at supporting with collecting my phone and even told me I could be paying less for my bill!
I’ve been with Vodafone for a while and all my family are with them, would always recommend!

Réponse de Vodafone UK - Birmingham Bullring
Sanj was very helpful and helpful made my experience very easy

Réponse de Vodafone UK - Birmingham Bullring

Réponse de Vodafone UK - Birmingham Bullring
Sanj was really helpful and knew exactly how to help me with my calls not going through. Extremely satisfied

Réponse de Vodafone UK - Birmingham Bullring

Réponse de Vodafone UK - Birmingham Bullring
i am best service from mr sanjeev tday in the Birmingham bullring store. very happy man

Réponse de Vodafone UK - Birmingham Bullring
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