Went in today at the Vodafone store and Adam was very helpful, he welcomed me and directed me where to wait to get support. Dee was amazing at supporting with collecting my phone and even told me I... Voir plus
L'entreprise a répondu
Unit 313 , Bull Ring, B5 4BU Birmingham, GB
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Went in today at the Vodafone store and Adam was very helpful, he welcomed me and directed me where to wait to get support. Dee was amazing at supporting with collecting my phone and even told me I... Voir plus
L'entreprise a répondu
I had the most pleasant and efficient service with Pat the other day. I would like to thank her for explaining the contract clearly, answering all my one hundred questions. Thank you Pat!
L'entreprise a répondu
Amazing service from Aadil Supported given where needed, happy to begin a new journey on the contract every month
L'entreprise a répondu
Moment I stepped through doors Pat greeted me with a smile and from then on process was floorless. Very happy with service. Sanj kept me company whilst Pat was away dealing with return. Very pleasant... Voir plus
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Écrit par l'entreprise
Unit 313 , Bull Ring, B5 4BU, Birmingham, Royaume-Uni
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Happy for very good service with Sanj and Zain very good serive 5 star. Thank you

Réponse de Vodafone UK - Birmingham Bullring

Réponse de Vodafone UK - Birmingham Bullring

Réponse de Vodafone UK - Birmingham Bullring
Aadam was accommodating and provided efficient service. Very professional.

Réponse de Vodafone UK - Birmingham Bullring
Aadam is knowledgeable and pleasant provided great service

Réponse de Vodafone UK - Birmingham Bullring
Dee is the best she sorted my sim and broadband package made my life so easy great service

Réponse de Vodafone UK - Birmingham Bullring
I went in with my family today for a sim only upgrade. Aadam was very helpful and very patient, as he had to upgrade 3 phones, on a new system that he was getting use to.

Réponse de Vodafone UK - Birmingham Bullring
We were served by Aadam, who did three separate upgrades. Nothing was too much trouble, and everything was sorted in double quick time!
Thank you very much.

Réponse de Vodafone UK - Birmingham Bullring
Lack of staff. Waited nearly 40mins to speak to someone. There were staff sat at desks just looking at me which didnt seem busy while 2 other staff were actually sitting and speaking with customers. Felt little intimidated and i could of been seen quicker. Absolute waste of time. I walked out and went to EE shop who were amazing.

Réponse de Vodafone UK - Birmingham Bullring
Aadam was really helpful today with my enquiry about three. he really took the time with me and answered all my questions

Réponse de Vodafone UK - Birmingham Bullring
Went in today at the Vodafone store and Adam was very helpful, he welcomed me and directed me where to wait to get support.
Dee was amazing at supporting with collecting my phone and even told me I could be paying less for my bill!
I’ve been with Vodafone for a while and all my family are with them, would always recommend!

Réponse de Vodafone UK - Birmingham Bullring
Sanj was very helpful and helpful made my experience very easy

Réponse de Vodafone UK - Birmingham Bullring

Réponse de Vodafone UK - Birmingham Bullring
Sanj was really helpful and knew exactly how to help me with my calls not going through. Extremely satisfied

Réponse de Vodafone UK - Birmingham Bullring

Réponse de Vodafone UK - Birmingham Bullring
i am best service from mr sanjeev tday in the Birmingham bullring store. very happy man

Réponse de Vodafone UK - Birmingham Bullring

Réponse de Vodafone UK - Birmingham Bullring
Sanj was amazing he gave me the best service and assisted me with some very important documents and even went above and beyond to ensure I got what I needed

Réponse de Vodafone UK - Birmingham Bullring
Sanj was really helpful and listened well to what I needed, really brilliant customer service. I was having a challenge day and he made me feel at ease. Thanks Sanj!

Réponse de Vodafone UK - Birmingham Bullring
Dee was brilliant at her job sorted everything out for me. Very very helpful and would definitely recommend her to all my friends and family

Réponse de Vodafone UK - Birmingham Bullring
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