Went in today at the Vodafone store and Adam was very helpful, he welcomed me and directed me where to wait to get support. Dee was amazing at supporting with collecting my phone and even told me I... Voir plus
L'entreprise a répondu
Unit 313 , Bull Ring, B5 4BU Birmingham, GB
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Went in today at the Vodafone store and Adam was very helpful, he welcomed me and directed me where to wait to get support. Dee was amazing at supporting with collecting my phone and even told me I... Voir plus
L'entreprise a répondu
I had the most pleasant and efficient service with Pat the other day. I would like to thank her for explaining the contract clearly, answering all my one hundred questions. Thank you Pat!
L'entreprise a répondu
Moment I stepped through doors Pat greeted me with a smile and from then on process was floorless. Very happy with service. Sanj kept me company whilst Pat was away dealing with return. Very pleasant... Voir plus
L'entreprise a répondu
Really good experience in store, went in to check my data roaming for when I go away. The store was slightly busy but this the wait time didn’t seem that long at all due to regular updates and conve... Voir plus
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Écrit par l'entreprise
Unit 313 , Bull Ring, B5 4BU, Birmingham, Royaume-Uni
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Kully was amazing and helpful and made everything so easy

Réponse de Vodafone UK - Birmingham Bullring
As always we were looked after Dee. She’s very kind and helpful.

Réponse de Vodafone UK - Birmingham Bullring
I would like to commend Maryam from Vodafone for providing outstanding customer service. She was professional, courteous, and highly knowledgeable throughout the interaction. Maryam listened carefully to my concerns, explained everything clearly, and resolved my issue efficiently. Her patience, positive attitude, and commitment to helping customers made the experience smooth and stress-free.

Réponse de Vodafone UK - Birmingham Bullring
Maryam was very helpful and kind she explained everything well and would like to come to her for any future enquires

Réponse de Vodafone UK - Birmingham Bullring
Maryam is amazing funny and very explained person

Réponse de Vodafone UK - Birmingham Bullring
The staff (Kully in particular) were extremely helpful and explained everything to me. I had quite a few things needed, they sorted all my issues.

Réponse de Vodafone UK - Birmingham Bullring
Aadil was extremely efficient knowledgeable, and helpful throughout the process. He took the time to understand my requirements, got everything sorted quickly, and helped me find the right plan. I left very satisfied with the service I received.

Réponse de Vodafone UK - Birmingham Bullring

Réponse de Vodafone UK - Birmingham Bullring
Kully was Very helpful, time efficient and explained everything whilst looking for the best deal for me.

Réponse de Vodafone UK - Birmingham Bullring
Maryam was very helpful, she talked me through my options and sorted out the necessary paperwork very efficiently. Very pleased to have been served by her

Réponse de Vodafone UK - Birmingham Bullring
Maryam was very helpful and the entire process went quicker than expected. I'm I'm pressed with this service and hope, should I have any issues, her services will be available again.

Réponse de Vodafone UK - Birmingham Bullring
I went into store as the back of my phone had come away. Maryam sorted me out with a new phone, trade-in and tablet for cheaper than what I was already paying. She really looked after my best interests

Réponse de Vodafone UK - Birmingham Bullring
Assistant Patrycja was fantastic,bundle of knowledge polite,helpful,and explained everything to me. One of the assistants i have ever had pleasure of seeing.

Réponse de Vodafone UK - Birmingham Bullring
Pat was very good and helpful, spoke slowly and made sure I understood everything very nice and friendly

Réponse de Vodafone UK - Birmingham Bullring
Pat and Anisa were so helpful today gave me such a great service, very understanding, answered all questions, kind and professional thank you

Réponse de Vodafone UK - Birmingham Bullring
Dee was amazing sorting out my sims and plans I have saved so much money I'm so surprised to have left this contract not renewed for so long

Réponse de Vodafone UK - Birmingham Bullring
amazing service by dee in bullring for my phone and sim will go again 100%

Réponse de Vodafone UK - Birmingham Bullring
Really good experience in store, went in to check my data roaming for when I go away. The store was slightly busy but this the wait time didn’t seem that long at all due to regular updates and conversation. Once saw we had a look through my account and they really helped me understand that I was actually overpaying on my bill due to the last contract finishing and help with set up a new sim only deal.
Really attentive members of the team with great customer service skills.

Réponse de Vodafone UK - Birmingham Bullring
Came here expecting to see good reviews about Kully. He opened the store early for me and insisted, didn't make me feel bad about it. Managed to recommend just the right phone for my situation which was urgent as I start a new role soon and needed one ASAP.
It was affordable, exactly what I needed and even the right colour. Came with a free tablet. He was personable, laid back and gave solid advice. Went out of his way to make things smooth and to help me out where possible with prices. Sound guy. Good store and good tunes.
Didn't even ask me to write a review which speaks volumes. Will be heading back tomorrow to sort out a sim and I trust it will be dealt with.

Réponse de Vodafone UK - Birmingham Bullring

Réponse de Vodafone UK - Birmingham Bullring
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