I went to the Blackpool Vodafone branch to enquire about changing over to Sim only plan from Pay As You Go. Spoke with a very pleasant and knowledgeable member of staff who talked me through the proce... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 6 , 6-12 Victoria Street, FY1 4RW Blackpool, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Gillian the sales assistant was knowledgeable and tried
L'entreprise a répondu
Fantastic service as always from Nikki and the team, I miss that tall lad though, he was brilliant x
L'entreprise a répondu
Customer Service was first class .. a assistant called Gillian helped me chose my new phone and explained everything to me..my friend was so impressed with the experience she said she would buy her ne... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Blackpool
Écrit par l'entreprise
Coordonnées de contact
Unit 6 , 6-12 Victoria Street, FY1 4RW, Blackpool, Royaume-Uni
4,9
Excellent
298 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Fantastic customer support friendly…
Fantastic customer support friendly staff and an excellent service. In a world where nearly everything is done by an App or by a voice activated system. It’s a breath of fresh air to actually speak to a human being.
20 novembre 2025
Avis spontané
Réponse de Vodafone UK - Blackpool
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
She was cool and got me the help that I…
She was cool and got me the help that I needed .
I wasted 20 hours on the phone over 4 months to cancel my broadband,
Then i went to the vodafone shop and Nikki resolved it for me immediately!
My advice if your having trouble on the phone go to the Vodafone Shop!
Thanks Nikki!!
10 novembre 2025
Avis spontané
Réponse de Vodafone UK - Blackpool
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Excellent
Excellent. Popped in today to sort my sim card out on my spare phone
.Brilliant: efficient, polite and professional. Superb. Thanks
13 novembre 2025
Avis spontané
Réponse de Vodafone UK - Blackpool
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Adam was a great help saved me money…
Adam was a great help saved me money and helped set up my phone
8 novembre 2025
Avis spontané
Réponse de Vodafone UK - Blackpool
Hi. We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing service from Matthew at…
Amazing service from Matthew at Blackpool today thankyou
23 octobre 2025
Avis spontané
Réponse de Vodafone UK - Blackpool
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Gillian at Blackpool.
Gillian at Blackpool excellent all the way through sorting my account and phones after bereavement. Thank you Gillian
13 octobre 2025
Avis spontané
Réponse de Vodafone UK - Blackpool
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
The man, the myth , the legend
The man, the myth, the legend .
Thankyou matthew.
6 octobre 2025
Avis spontané
Réponse de Vodafone UK - Blackpool
Hey Asa,
Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service received in the Blackpool store
I had an issue with my voxi sim and I went to the Vodafone store in Blackpool and I was served by Gillian,she was very kind,friendly and above all supportive and she tried her best but unfortunately the fault lies with the Voxi porting team not Vodafone.
But nevertheless I am very grateful for all the help Gillian gave me in trying to rectify the issue.
2 octobre 2025
Avis spontané
Réponse de Vodafone UK - Blackpool
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Matthew was Brilliant
Vodafone colleague Matthew was brilliant.
Talked me through the del, explained how the bills would work as 2 payments.
Overall very clear on what I was purchasing, 100% would recommend him and the store to friends and family
1 octobre 2025
Avis spontané
Réponse de Vodafone UK - Blackpool
Hey Tim,
Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Nikki is the best
Nikki is the best person I have ever dealt with. Help me decide really what I wanted. And we had a good laugh and a chat while we were sorting everything out.
26 septembre 2025
Avis spontané
Réponse de Vodafone UK - Blackpool
Hey Gary,
Thanks for the lovely review and fantastic support for Nikki.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Mathew at Vodafone blackpool was so helpfull
Called in to view the recently released galaxy Z fold 7.
Got chatting to mathew instore and asked him about other phones and tabs on the market.
He was so helpful and knowledgable.
I would have no hesitation recommending the blackpool store to anyone wishing to take out a contract or anything else with mathew at Vodafone blackpool
17 septembre 2025
Avis spontané
Réponse de Vodafone UK - Blackpool
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Gill was amazing and i look forward to…
Gill was amazing and i look forward to coming back to get my new phone. Thanks
10 septembre 2025
Avis spontané
Réponse de Vodafone UK - Blackpool
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Nikki went above and beyond
Nikki at the Blackpool branch did everything she could to assist with my problem and I left the store with my phone working again! Also had a good laugh about holidays!
13 septembre 2025
Avis spontané
Réponse de Vodafone UK - Blackpool
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
The staff and in particulary Marcin…
The staff and in particulary Marcin were really helpful and informative.
4 septembre 2025
Avis spontané
Réponse de Vodafone UK - Blackpool
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
The people in the shop were very… helpful
The people in the shop were very helpful and very patient
2 septembre 2025
Avis spontané
Réponse de Vodafone UK - Blackpool
We're happy to hear that our team was helpful and patient during your visit.
Thank you,
Vodafone Social Media Team
Adam was really helpful
Adam was really helpful, friendly, accommodating of the fact I had my little boy with me and worked hard to find me the best deal. He took some time explaining the differences between the iPhones I was comparing but wasn’t pushy in any way, and I felt like he truly wanted to save me money.
Customer service that doesn’t feel like an aggressive sales pitch is difficult to find and Adam got the balance exactly right, and I came away happy with a new phone and new plan and a lower monthly bill. Great job
2 septembre 2025
Avis spontané
Réponse de Vodafone UK - Blackpool
We're happy to hear that you had such a positive experience! It's great to know that you felt supported in finding the best deal and that our service met your needs.
We appreciate your feedback,
Vodafone Social Media Team
Adam went above and beyond helped me…
Adam went above and beyond helped me move all my stuff from one phone to another and we had an enjoyable expirience
2 septembre 2025
Avis spontané
Réponse de Vodafone UK - Blackpool
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Walked into store met Gillian who was…
Walked into store met Gillian who was so helpful helped me choose the right package I was looking for really grateful for her help can’t recommend her enough well pleased & won my custom thank you once again
24 août 2025
Avis spontané
Réponse de Vodafone UK - Blackpool
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
extremely helpful with patience.
Gillian took her time to sort out my husband's concerns and then found a better deal for me. Thank you Gillian .
16 août 2025
Avis spontané
Réponse de Vodafone UK - Blackpool
We appreciate you taking the time to share your positive experience with us. Well done to Gillian!
Vodafone Social Media Team
Matt at the store was amazing and very…
Matt at the store was amazing and very patient with me as I am a technophobe.
11 août 2025
Avis spontané
Réponse de Vodafone UK - Blackpool
Hey Rita,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.