I went to the Blackpool Vodafone branch to enquire about changing over to Sim only plan from Pay As You Go. Spoke with a very pleasant and knowledgeable member of staff who talked me through the proce... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 6 , 6-12 Victoria Street, FY1 4RW Blackpool, GB
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Lisez les avis des autres
Gillian the sales assistant was knowledgeable and tried
L'entreprise a répondu
Customer Service was first class .. a assistant called Gillian helped me chose my new phone and explained everything to me..my friend was so impressed with the experience she said she would buy her ne... Voir plus
L'entreprise a répondu
Fantastic service as always from Nikki and the team, I miss that tall lad though, he was brilliant x
L'entreprise a répondu
À propos de l'entreprise
- Opérateur de réseau mobile
- Magasin de téléphonie mobile
- Fournisseur de connexion internet
- Service internet et téléphone
- Entreprise de télécommunications
À propos de Vodafone UK - Blackpool
Écrit par l'entreprise
Coordonnées de contact
Unit 6 , 6-12 Victoria Street, FY1 4RW, Blackpool, Royaume-Uni
4,9
Excellent
298 avis
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Les gens ont aussi consulté
Matt at the store was amazing and very…
Matt at the store was amazing and very patient with me as I am a technophobe.
11 août 2025
Avis spontané
Réponse de Vodafone UK - Blackpool
Hey Rita,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Everything explained and always very…
Everything explained and always very polite and helpful
11 août 2025
Avis spontané
Réponse de Vodafone UK - Blackpool
Hey Pat,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The young lady who delt with my query…
The young lady who delt with my query was extremely helpful in sorting things out for me. Thank you 😊
16 juillet 2025
Avis spontané
Réponse de Vodafone UK - Blackpool
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was dealt with by Martin
I was dealt with by Martin. I had arrived with 2 iPhones neither of which worked correctly. He resolved my problems without any great difficulty although he did stop to scratch his head from time to time.
Many thanks
14 juillet 2025
Avis spontané
Réponse de Vodafone UK - Blackpool
Hey Stuart,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
contract renewal.
Adam dealt with our contract renewals.
Professional, courteous, and great service.
Would highly recommend the Vodafone shop in Blackpool and Cheers Adam for making it so easy and providing service with a smile!!!
Paul & John Quinn, Blackpool.
4 juillet 2025
Avis spontané
Réponse de Vodafone UK - Blackpool
Hey Paul,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic personal service!
Called instore for help as the app would not recognise me so I couldn't sign in? Gillian was a fantastic help, sorting out my phone, the app and looking for a better deal for me! Made me feel like a VIP. That was old style customer service and we loved it
25 mai 2025
Avis spontané
Réponse de Vodafone UK - Blackpool
Hey Fiona,
Thanks for the lovely review and fantastic support for Gillian.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
No hard sell. Genuine knowledgeable and helpful.
Matthew was very helpful and did not give the hard sell. He was extremely knowledgeable and spent time with me to ensure that everything i needed was discussed. A new phone to suit my needs a better tariff and an update on my broadband ar a cheaper price. Matthew knew his business. Most impressed.
26 avril 2025
Avis spontané
Réponse de Vodafone UK - Blackpool
Hey EARDLEY,
Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Friendly professional service
Friendly professional service. Very helpful and non pushy. Staff here at
BLACKPOOL are excellent.Mathew and Gillian are always eagwr to help. Thank you. Yiu czn publish my report as you wish.
2 mai 2025
Avis spontané
Réponse de Vodafone UK - Blackpool
Hey Raymond,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic service from matthew
Fantastic service from matthew , thanks for the upgrade.
26 avril 2025
Avis spontané
Réponse de Vodafone UK - Blackpool
Hey Simon,
Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Martin was excellent
Martin was excellent, he got me a really good deal on SIM only. Amazing service!!!
25 avril 2025
Avis spontané
Réponse de Vodafone UK - Blackpool
Hey Robert,
Thanks for the lovely review and fantastic support for Martin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mathew was very helpful and efficient
Mathew was very helpful and efficient. I thought he was friendly.
22 avril 2025
Avis spontané
Réponse de Vodafone UK - Blackpool
Hey John,
Thanks for the lovely review and fantastic support for Mathew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service
Great service! Marcin was excellent, he was very friendly and polite. Highly recommend Vodafone to friend and family
19 avril 2025
Avis spontané
Réponse de Vodafone UK - Blackpool
Hey there,
Thanks for the lovely review and fantastic support for Marcin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent experience
Excellent experience. Marcin was amazing, he got me an amazing deal on sim only, watch and a tablet.
19 avril 2025
Avis spontané
Réponse de Vodafone UK - Blackpool
Hey Joanna,
Thanks for the lovely review and fantastic support for Marcin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Matthew was really helpful
Matthew was really helpful. Met our needs exactly.
We spent over an hour looking at various options..and emerged with two new phones and contracts for very little more than we are paying now. Really good, personal customer service.
16 avril 2025
Avis spontané
Réponse de Vodafone UK - Blackpool
Hey Anthony,
Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Adam superstar!
Adam was super helpful and kind. He was polite and very well spoken. Thank you Adam for providing excellent customer service as promised by Sophie and Salma at Vodafone call centre yesterday. Keep up the good work and don't loose that lovely charming smile of yours! Well done Adam! Amazing addition to Vodafone family
16 avril 2025
Avis spontané
Réponse de Vodafone UK - Blackpool
Hey Viv,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience
Great experience! Martin was amazing, he fixed my phone. I highly recommend Vodafone to my friends and family.
12 avril 2025
Avis spontané
Réponse de Vodafone UK - Blackpool
Hey Brian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service
Great service! Martin was excellent, he explained things well. I am very pleased with Vodafone service!
10 avril 2025
Avis spontané
Réponse de Vodafone UK - Blackpool
Hey David,
Thanks for the lovely review and fantastic support for Martin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service! Marcin got me an amazing deal on a Samsung phone. Marcin was very polite and friendly
10 avril 2025
Avis spontané
Réponse de Vodafone UK - Blackpool
Hey Piotr,
Thanks for the lovely review and fantastic support for Marcin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Still not got satisfactory response
Still not got satisfactory response, yet they are still willing to take money from my bank, they failed to replace broken phone from insurance, I had to get a phone from argos which was totally crap. I consider this contract voided as nothing was replaced and money was still taken .
26 février 2025
Avis spontané
Réponse de Vodafone UK - Blackpool
Hello Tony,
It's disappointing to hear that your issue is still ongoing, as it's our aim to get things right first time.
Please reach out to our Social Media Team via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone, so that we can take a closer look into this for you.
Thanks,
Vodafone Social Media Team
Excellent professional service and…
Excellent professional service and atmosphere. I was seen by Adam, who has helped me with my requirements in the past. I received the usual polite wonderful helpful friendly service, that I receive each time I use the Blackpool store. Adam provided what I required in a friendly helpful professional manner, he explained everything clearly and easily, so that I could understand everything and I received over and above what I asked for. I recommend everyone to use the shop. The staff are knowledgeable, helpful, professional and help you find what you require, with the best possible deals and plans, talking you through everything, in a clear fuss free way, so that customers leave happy and satisfied.
12 mars 2025
Avis spontané
Réponse de Vodafone UK - Blackpool
Hi Robert,
Thanks a lot for the insightful feedback for Adam, it's really appreciated. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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