Quick and easy explanation from Jack. He was so good and friendly while explaining the terms and conditions. Far better than other stores and network services. Nice experience overall.
L'entreprise a répondu
Unit L016 , Bluewater Lower Rose Gallery, DA9 9SH Greentithe, GB
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Quick and easy explanation from Jack. He was so good and friendly while explaining the terms and conditions. Far better than other stores and network services. Nice experience overall.
L'entreprise a répondu
Manas was absolutely brilliant, what a credit to your store. I went in to get my self a new iPhone 17 pro max expecting to pay a lot more but I needed a phone so I had no choice. Somehow I walked... Voir plus
L'entreprise a répondu
I came into the store for a sim upgrade and Tara was absolutely amazing. She was detailed and very kind, she offered me a deal tailored to my needs by being thorough and patient with getting to know... Voir plus
L'entreprise a répondu
Went into vodafone after work to buy a phone for my husband and was served buy Tara, she was polite quick and extremely efficient I will definitely be coming back
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Écrit par l'entreprise
Unit L016 , Bluewater Lower Rose Gallery, DA9 9SH, Greentithe, Royaume-Uni
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Quick and easy explanation from Jack. He was so good and friendly while explaining the terms and conditions. Far better than other stores and network services. Nice experience overall.

Réponse de Vodafone UK - Bluewater Experience
Great service from Besa she was very friendly, helpful, and made the whole process easy. Thanks again for your excellent customer service!

Réponse de Vodafone UK - Bluewater Experience
Manas was absolutely brilliant, what a credit to your store. I went in to get my self a new iPhone 17 pro max expecting to pay a lot more but I needed a phone so I had no choice.
Somehow I walked out with a new phone and paid less than what my current bill is. He was an absolute gentleman and credit to your store. He made me feel so comfortable, you are really lucky to have manas working in your store.. hope to see him there when I come in for my next upgrade.

Réponse de Vodafone UK - Bluewater Experience
I came into the store for a sim upgrade and Tara was absolutely amazing. She was detailed and very kind, she offered me a deal tailored to my needs by being thorough and patient with getting to know what I am looking for e.g data usage and travel roaming etc. A star !!

Réponse de Vodafone UK - Bluewater Experience

Réponse de Vodafone UK - Bluewater Experience
I’ve just upgraded my phone in store and purchased an iPad. Jack was really helpful and what is usually a challenging experience went through really smoothly.

Réponse de Vodafone UK - Bluewater Experience
Tayla was helpful when setting up my new phone

Réponse de Vodafone UK - Bluewater Experience
Brilliant service by Sam at the Bluewater branch. Highly efficient, knowledgeable and a true asset to this store and the broader Vodafone company. Brilliant

Réponse de Vodafone UK - Bluewater Experience
Tara was really kind and helpful! Great addition to the team x

Réponse de Vodafone UK - Bluewater Experience
Dhuran has been a fantastic help in what was a reasonably complicated (for me!) situation. Brilliant service...thank you so much!

Réponse de Vodafone UK - Bluewater Experience
Manas & Laura - Bluewater Branch
What can I say the service was first class I came in stressed with my I phone 12 , lots of problems as the phone was getting old ,not working on lots of platforms , I couldn’t really afford to go on contract as I was sim only .
I left with getting an I phone 15 brand new & Vodaphone broadband aswell , no pressure at all just felt like they are genuine people out to help customers which doesn’t happen all the time in this day n age ! Answered questions & wrote me out a breakdown of how much I will be saving compared with my current provider , this works out to nearly £1000 yearly, plus I have a phone & contract
For less monthly than what I was paying just for broadband .
Very happy customer Thankyou both very much . 😊😊

Réponse de Vodafone UK - Bluewater Experience
I came and saw Besa who sorted out my issue and helped me understand my bill

Réponse de Vodafone UK - Bluewater Experience

Réponse de Vodafone UK - Bluewater Experience
Sam was brilliant in helping me upgrade to a new one, thank you so much

Réponse de Vodafone UK - Bluewater Experience
Sam was great, he helped me get my new phone and move everything over

Réponse de Vodafone UK - Bluewater Experience
Besa was very helpful and helped me to get thr best deal possible very happy.

Réponse de Vodafone UK - Bluewater Experience
Very good excllent would highly reconmend .vesa great needs a pay rise.

Réponse de Vodafone UK - Bluewater Experience

Réponse de Vodafone UK - Bluewater Experience
Manas was amazing 5 star service would recommend helped from start to finish.

Réponse de Vodafone UK - Bluewater Experience
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