Vodafone UK - Bluewater Experience Avis 

474
TrustScore 5 sur 5

5,0

Unit L016 , Bluewater Lower Rose Gallery, DA9 9SH Greentithe, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Vodafone Bluewater is fantastic! Spoken to Sam yesterday who done my upgrade, he is very informative and gave me the best deal. Today I popped back into store to get my stuff transfered from old to ne... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was in need of a phone number change and an amazing worker named Tara helped me through the progress. She was very informative and friendly!

L'entreprise a répondu

Noté 4 sur 5 étoiles

Went into vodafone after work to buy a phone for my husband and was served buy Tara, she was polite quick and extremely efficient I will definitely be coming back

L'entreprise a répondu

Noté 5 sur 5 étoiles

Many thanks to vinnie who not only gave acceptional customer service but also made us laugh with his wit!! He was very informative and provided a great deal on a new contract. There's nothing better t... Voir plus

L'entreprise a répondu


À propos de l'entreprise


Coordonnées de contact

  • Unit L016 , Bluewater Lower Rose Gallery, DA9 9SH, Greentithe, Royaume-Uni

5,0

Excellent

TrustScore 5 sur 5

474 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

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5,0

Tous les avis

(474)

39 826 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Vinnie in bluewater store was really…

Vinnie in bluewater store was really helpful with my purchases. Helped me find the most reasonable tariff for all my lines.

Thank you ! Great work

25 mars 2026
Avis spontané
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Réponse de Vodafone UK - Bluewater Experience

Hey Sez, ​

Thanks for the lovely review and fantastic support for Vinnie. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Noté 5 sur 5 étoiles

Made a point of coming in store as…

Made a point of coming in store as always such a helpful team here especially Vinnie who sorted out 3 contracts in record time & saved me money!

24 mars 2026
Avis spontané
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Réponse de Vodafone UK - Bluewater Experience

Hey Dominique,

Thanks for the lovely review and fantastic support for Vinnie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

I visit Vodafone very often for

I visit Vodafone very often for. help and Sam is excellent always helpfull I moved from BT to Vodaphone and have been very happy with service I have also recommend Vodafone to my friends and family
Brenda
Longfield

21 mars 2026
Avis spontané
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Réponse de Vodafone UK - Bluewater Experience

Hey Brenda,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tara

Tara, in the store was extremely kind and courteous and sorted my query out in a very short space of time! Tara is a credit to Vodafone, her cheery smile and demeanour were a breathe of fresh air, and I will definitely be returning to the store.

4 mars 2026
Avis spontané
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Réponse de Vodafone UK - Bluewater Experience

Hey William,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Yas was amazing in solving my issue…

Yas was amazing in solving my issue with roaming. Really helpful. Thank you

28 février 2026
Avis spontané
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Réponse de Vodafone UK - Bluewater Experience

Hey Carol,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Happy how Besjana help us moving all…

Happy how Besjana help us moving all our numbers and the service. Thank you Vodafonexx

21 février 2026
Avis spontané
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Réponse de Vodafone UK - Bluewater Experience

Hey Cristina,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Very helpful by sona

19 février 2026
Avis spontané
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Réponse de Vodafone UK - Bluewater Experience

Hey Ali,

Thanks for the lovely review and fantastic support for Sona.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Vinnie was awesome

Vinnie was awesome. Super helpful and friendly. Great professionalism.

16 février 2026
Avis spontané
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Réponse de Vodafone UK - Bluewater Experience

Hey Bonita,

Thanks for the lovely review and fantastic support for Vinnie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Laura was absolutely amazing

Laura was absolutely amazing, very helpful. Excellent customer service!

13 février 2026
Avis spontané
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Réponse de Vodafone UK - Bluewater Experience

Hey Abraham,

We truly appreciate your kind words and the amazing support you’ve shown for Laura.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

After having paid a visit to the…

After having paid a visit to the Bluewater vodafone branch with my two little children, I just realized why vodafone could maintain such a wonderful review on trustpilot standing out beautifully among its competitors.

The gentleman who received us was incredibly patient and kind explaining everything in detail no matter how tedious my questions were.

It is really important to voice out how it matters to have received such inclusive services as an immigrant who also pays tax to the society.

I hope companies like vodafone firstly could treasure precious staff with good characters like this gentleman we ran into today and secondly could be more and more successful leading a more positive position in the society being truly inclusive and wise whilst making commercial profits.

I am glad I did not have any contract with other companies and I will choose vodafone and make it work.

12 février 2026
Avis spontané
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Réponse de Vodafone UK - Bluewater Experience

Hey Emma,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Was served by Laura today

Was served by Laura today. What a great experience, very knowledgeable and saved me and my family money monthly. Brilliant asset to the store!

31 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Bluewater Experience

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Came and upgraded with Besa

Came and upgraded with Besa, made the whole experience easy thanks Besa!

31 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Bluewater Experience

Hey Callum,

Thanks for the lovely review and fantastic support for Besa.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Manas was amazing

Manas was amazing... came in frustrated walked out very happy. Everything resolved thank you again Manas

31 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Bluewater Experience

Hey Rita,

Thanks for the lovely review and fantastic support for Manas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Great customer service

Besa and Laura were super helpful, friendly and explained everything we needed to know.

31 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Bluewater Experience

Hey Gitana,

Thanks for the lovely review and fantastic support for Besa and Laura.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Amazing service with Yas once again

Amazing service with Yas once again. Left with a new phone and all the information I needed, and options for my broadband too, thank you

29 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Bluewater Experience

Hey Tina,

Thanks for the lovely review and fantastic support for Yas.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Thank you Sona for your assistance last…

Thank you Sona for your assistance last week with my billing and upgrade information. You was amazing with the detail given and great customer service. Il be back to see you soon!

28 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Bluewater Experience

Hey Graham,

Thanks for the lovely review and fantastic support for Sona.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Vinnie was great and took time to…

Vinnie was great and took time to understand what we needed before finding me a cracking deal.

6 janvier 2026
Avis spontané
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Réponse de Vodafone UK - Bluewater Experience

Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Yas did a great job with my broadband…

Yas did a great job with my broadband upgrade. Amazing

17 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Bluewater Experience

Hey Bob,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Sona did an amazing job

Sona did an amazing job. Thank you very much

30 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Bluewater Experience

Hey Sarah,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Noté 5 sur 5 étoiles

Tara was amazing

Tara was amazing, having tried to get help via the call centre, bot and App it was Tara who made my phone work again! She was efficient, knowledgeable and friendly and did not just follow the same script which had not worked multiple times! Thank you so much Tara

29 décembre 2025
Avis spontané
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Réponse de Vodafone UK - Bluewater Experience

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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